MHA 701 QUIZ QUESTIONS AND ANSWERS
The classical approach to management focused on the human relations aspect in the
work place - Answer -False
The _____ is the bias that occurs when people know they are being studied. - Answer -
Hawthorne Effect
A single entity owning and operating all of the segments providing health care include
preventative services, specialized and primary ambulatory care, acute care, subacute
care, long term care, home health care, as well as a health plan is an example of which
of the following? - Answer -Vertical Integration
_________ has evolved to meet the need for better technology and information
infrastructure that allows for information sharing, patient care management, and cost
control - Answer -Virtual Integration
Organizational behavior analyzes the entire organization and is a macro perspective
since the organization is the unit being examined. - Answer -False
Which of the following emphasizes systems, processes, procedures, and so forth for
personal management, and is usually housed in a functional unit within organizations? -
Answer -Human Resources Managment
A major outcome of the interviewing program associated with the Hawthorne Studies
was that researched discovered that workers were isolated, unrelated individuals. -
Answer -False
Theory Y states that employees are unintelligent and lazy. - Answer -False
Scientific management was significant to the development of organizational behavior
because it demonstrated the important influence of human factors on worker
productivity. - Answer -False
Organization Behavior (OB) is the study of individuals, groups, and organizations. -
Answer -False
The health care industry has been a leader for embracing diversity programs - Answer -
False
Millennials will be the fastest growing segment of the working population - Answer -
True
Due to the extensive training physicians receive in the care and management of
geriatric patients, ageism is not an issue in the health care industry - Answer -False
The classical approach to management focused on the human relations aspect in the
work place - Answer -False
The _____ is the bias that occurs when people know they are being studied. - Answer -
Hawthorne Effect
A single entity owning and operating all of the segments providing health care include
preventative services, specialized and primary ambulatory care, acute care, subacute
care, long term care, home health care, as well as a health plan is an example of which
of the following? - Answer -Vertical Integration
_________ has evolved to meet the need for better technology and information
infrastructure that allows for information sharing, patient care management, and cost
control - Answer -Virtual Integration
Organizational behavior analyzes the entire organization and is a macro perspective
since the organization is the unit being examined. - Answer -False
Which of the following emphasizes systems, processes, procedures, and so forth for
personal management, and is usually housed in a functional unit within organizations? -
Answer -Human Resources Managment
A major outcome of the interviewing program associated with the Hawthorne Studies
was that researched discovered that workers were isolated, unrelated individuals. -
Answer -False
Theory Y states that employees are unintelligent and lazy. - Answer -False
Scientific management was significant to the development of organizational behavior
because it demonstrated the important influence of human factors on worker
productivity. - Answer -False
Organization Behavior (OB) is the study of individuals, groups, and organizations. -
Answer -False
The health care industry has been a leader for embracing diversity programs - Answer -
False
Millennials will be the fastest growing segment of the working population - Answer -
True
Due to the extensive training physicians receive in the care and management of
geriatric patients, ageism is not an issue in the health care industry - Answer -False
