Human Resource Management - Answers All activities involved in determining an organization's
human resources needs, as well as acquiring, training and compensating people to fill those
needs
Job Description - Answers - formal, written explanation of a specific job
- usually includes job title, tasks, relationship with other jobs, physical and mental skills required,
duties, responsibilities and working conditions
Job Specification - Answers - description of the qualifications necessary for a specific job, in
terms of education, experience, and personal and physical characteristics
Recruiting - Answers Forming a pool of qualified applicants from which management can select
employees
Headhunter - Answers Executive search firms
- a type of external source used for recruiting
Selection - Answers The process of collecting information about applicants and using that
information to make hiring decisions
Title VII of the Civil Rights Act - Answers Prohibits discrimination in employment and created the
Equal Employment Opportunity Commission
EEOC - Answers A federal agency dedicated to increasing job opportunities for women and
minorities and eliminating job discrimination based on race, religion, color, sex, national origin or
handicap
Americans with Disabilities Act (ADA) - Answers Prevents discrimination against person with
disabilities
Age Discrimination in Employment Act - Answers Focuses on discrimination against those 40
years and older
- no lower end, just an age ceiling
Equal Pay Act - Answers - Mandates that men and women who do equal work receive the same
wage
- Wage differences are acceptable if based on seniority, performance, or qualifications
Orientation - Answers Familiarizing newly hired employees with fellow workers, company
procedures and the physical properties of the company
Training - Answers - teaching employees to do specific job tasks through either classroom
, development or on-the-job experience
- on-the-job: actually perform tasks (highly used)
- classroom: taught with lectures, conferences, and videos
Development - Answers Training that augments the skills and knowledge of managers and
professionals
Separations - Answers Employment changes involving resignation, retirement, termination or
layoff
Wage/Salary Survey - Answers a study that tells a company how much compensation
comparable firms are paying for specific jobs that the firms have in common
Financial Compensation - Answers providing a person with money or other things of economic
value in exchange for their goods, labor, or to provide for the costs of injuries that they have
incurred
Piece Wages - Answers - pay based on the level of output achieved
- major advantage is this system motivates employees
Commission - Answers - incentive system that pays a fixed amount or a percentage of the
employee's sales
- motivates employees to sell as much as they can
- some companies combine commission with time wages or salaries
Profit Sharing - Answers A form of compensation whereby a percentage of company profits is
distributed to the employees whose work helped to generate them
ESOPs - Answers Employee stock ownership plans distribute company stock to employees as a
form of profit sharing
Labor Unions - Answers Employee organizations formed to deal with employers for achieving
better pay, hours and working conditions
- union growth has slowed recently
Collective Bargaining - Answers The negotiation process through which management and
unions reach an agreement about compensation, working hours and working conditions for the
bargaining unit
Labor Contract - Answers The formal, written document that spells out the relationship between
the union and management for a specified period of time - usually two or three years