WGU C215 Operations Management -Objective
Assessment Prep Guide & Terminologies Combo
Study Guide 2025!!
Save
Terms in this set (750)
1. customer focus
2. continuous improvement
3. employee empowerment
Total Quality Management
4. use of quality tools
(TQM) Philosophy
5. product design
6. process management
7. managing supplier quality
Basic function of Six Sigma. Measures the process
potential and performance of processes. The higher
Process Capability Index the range of Cpk, the improved is the ability of the
(Cpk) process to complete its necessities. Uses both the
process variability and the process specifications to
determine whether the process is "capable."
A disciplined, data-driven approach and
methodology for eliminating defects (driving toward
six standard deviations between the mean and the
Six Sigma
nearest specification limit) in any process - from
manufacturing to transactional and from product to
service.
The theoretical maximum output of a system in a given
Design Capacity
period under ideal conditions.
, The capacity a firm expects to achieve given its
Effective Capacity
current operating constraints.
proximity to customers, transportation, source of
Location Analysis labor, community attitude, proximity to suppliers, and
many other factors.
A type of process used to produce a large volume of
Line Processes
a standardized product.
A type of process used to produce a small quantity of
Batch Processes products in groups or batches based on customer
orders or specifications.
A type of process used to make a one-at-a-time
Project Processes
product exactly to customer specifications.
A type of process that operates continually to
Continuous Processes produce a high volume of a fully standardized
product.
Bottleneck Longest task in the process.
A type of automated system that combines the
Flexible Manufacturing
flexibility of intermittent operations with the efficiency
System (FMS)
of continuous operations.
A technique for monitoring the flow of jobs between
Output/Input Control
work centers.
The net increase created during the transformation of
Value-Added
inputs into final outputs.
Layouts that combine characteristics of process and
Hybrid Layouts
product layouts.
Table that reflects opinions of managers with regard
Relationship Chart (REL) to the importance of having any two departments
close together.
The shortest distance between two locations using
Rectilinear Distance
north-south and east-west movements.
Assessment Prep Guide & Terminologies Combo
Study Guide 2025!!
Save
Terms in this set (750)
1. customer focus
2. continuous improvement
3. employee empowerment
Total Quality Management
4. use of quality tools
(TQM) Philosophy
5. product design
6. process management
7. managing supplier quality
Basic function of Six Sigma. Measures the process
potential and performance of processes. The higher
Process Capability Index the range of Cpk, the improved is the ability of the
(Cpk) process to complete its necessities. Uses both the
process variability and the process specifications to
determine whether the process is "capable."
A disciplined, data-driven approach and
methodology for eliminating defects (driving toward
six standard deviations between the mean and the
Six Sigma
nearest specification limit) in any process - from
manufacturing to transactional and from product to
service.
The theoretical maximum output of a system in a given
Design Capacity
period under ideal conditions.
, The capacity a firm expects to achieve given its
Effective Capacity
current operating constraints.
proximity to customers, transportation, source of
Location Analysis labor, community attitude, proximity to suppliers, and
many other factors.
A type of process used to produce a large volume of
Line Processes
a standardized product.
A type of process used to produce a small quantity of
Batch Processes products in groups or batches based on customer
orders or specifications.
A type of process used to make a one-at-a-time
Project Processes
product exactly to customer specifications.
A type of process that operates continually to
Continuous Processes produce a high volume of a fully standardized
product.
Bottleneck Longest task in the process.
A type of automated system that combines the
Flexible Manufacturing
flexibility of intermittent operations with the efficiency
System (FMS)
of continuous operations.
A technique for monitoring the flow of jobs between
Output/Input Control
work centers.
The net increase created during the transformation of
Value-Added
inputs into final outputs.
Layouts that combine characteristics of process and
Hybrid Layouts
product layouts.
Table that reflects opinions of managers with regard
Relationship Chart (REL) to the importance of having any two departments
close together.
The shortest distance between two locations using
Rectilinear Distance
north-south and east-west movements.
