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BUAD304
BUAD304: Midterm Exam (Latest Update )
Organizational Behavior and Leadership | Questions with
Answers | Grade A | 100% Correct – USC
Organizational behavior - ANS the study of how people interact within groups
and its principles to make businesses operate more effectively
Evidence base knowledge and the nature of organizations - ANS What doe
OB use to choose the best course of action?
Selection Process - ANS How do organizations achieve fit?
Abstract ideas of what good or bad is, guide thinking and behavior - ANS
Values
Parents, childhood experiences, religion / spiritual beliefs, culture / age - ANS
Where do values come from?
Lower employee turnover
Saving on resources and training
BUAD304
, 2
BUAD304
Higher employee retention
Higher employee engagement
Increased customer satisfaction - ANS What are the benefits of aligning
values in organizational culture?
Strength - ANS capacity for feeling, thinking, and behaving in a way that
allows optimal functioning in the pursuit of valued outcomes
Attitudes - ANS feelings or opinions about people, places, objects, etc.
Guide our intent or behavior towards people, places, things, etc - ANS What
do attitudes do?
Attitudes are difficult to change, but are more fluid than values - ANS
Difference between attitudes and values?
Cognitive Dissonance - ANS Psychological discomfort a person holds when
experiencing two or more conflicting cognitions (inconsistent thoughts,
beliefs, attitudes)
Affective
Cognitive
BUAD304
, 3
BUAD304
Behavior - ANS What are the 3 components of attitude?
Feelings - ANS What is the affective component of attitude?
Beliefs / I believe - ANS What is the cognitive component of attitude?
I intend - ANS What is the behavior component of attitude?
Affect attitudes towards behavior and work: positive ____ = motivated and
positive employee - ANS What is the importance of positive intentions?
Organizational commitment - ANS identifying with the organization and its
goals
Employee engagement - ANS giving your all to the organization and its goals
Perceived organizational support (POS) - ANS reflects the extent that
employees believe that the organization values their contributions and
genuinely cares about their well being
Job Satisfaction - ANS A positive feeling about one's job resulting from an
evaluation of its characteristics / Satisfaction of needs
Counterproductive work behavior - ANS harms other employees and the
organization as a whole
BUAD304
, 4
BUAD304
High turnover
Poor Work performance - ANS What is counterproductive work behavior
associated with?
Psychological contracts - ANS represent an individual's perception about the
reciprocal exchange between themselves and another party
Behavioral and mental traits + genetics - ANS What is personality derived
from?
6 virtues, 24 positive character strengths - ANS What did the VIA character
survey measure?
Openness to experiences
Emotional stability
Conscientiousness
Agreeableness
Extroversion - ANS What does the big 5 model of personality test assess?
4 - ANS How many categories are in the MBTI test?
Smart Goals - ANS Specific, Measurable, Attainable, Realistic, Timely
BUAD304
BUAD304
BUAD304: Midterm Exam (Latest Update )
Organizational Behavior and Leadership | Questions with
Answers | Grade A | 100% Correct – USC
Organizational behavior - ANS the study of how people interact within groups
and its principles to make businesses operate more effectively
Evidence base knowledge and the nature of organizations - ANS What doe
OB use to choose the best course of action?
Selection Process - ANS How do organizations achieve fit?
Abstract ideas of what good or bad is, guide thinking and behavior - ANS
Values
Parents, childhood experiences, religion / spiritual beliefs, culture / age - ANS
Where do values come from?
Lower employee turnover
Saving on resources and training
BUAD304
, 2
BUAD304
Higher employee retention
Higher employee engagement
Increased customer satisfaction - ANS What are the benefits of aligning
values in organizational culture?
Strength - ANS capacity for feeling, thinking, and behaving in a way that
allows optimal functioning in the pursuit of valued outcomes
Attitudes - ANS feelings or opinions about people, places, objects, etc.
Guide our intent or behavior towards people, places, things, etc - ANS What
do attitudes do?
Attitudes are difficult to change, but are more fluid than values - ANS
Difference between attitudes and values?
Cognitive Dissonance - ANS Psychological discomfort a person holds when
experiencing two or more conflicting cognitions (inconsistent thoughts,
beliefs, attitudes)
Affective
Cognitive
BUAD304
, 3
BUAD304
Behavior - ANS What are the 3 components of attitude?
Feelings - ANS What is the affective component of attitude?
Beliefs / I believe - ANS What is the cognitive component of attitude?
I intend - ANS What is the behavior component of attitude?
Affect attitudes towards behavior and work: positive ____ = motivated and
positive employee - ANS What is the importance of positive intentions?
Organizational commitment - ANS identifying with the organization and its
goals
Employee engagement - ANS giving your all to the organization and its goals
Perceived organizational support (POS) - ANS reflects the extent that
employees believe that the organization values their contributions and
genuinely cares about their well being
Job Satisfaction - ANS A positive feeling about one's job resulting from an
evaluation of its characteristics / Satisfaction of needs
Counterproductive work behavior - ANS harms other employees and the
organization as a whole
BUAD304
, 4
BUAD304
High turnover
Poor Work performance - ANS What is counterproductive work behavior
associated with?
Psychological contracts - ANS represent an individual's perception about the
reciprocal exchange between themselves and another party
Behavioral and mental traits + genetics - ANS What is personality derived
from?
6 virtues, 24 positive character strengths - ANS What did the VIA character
survey measure?
Openness to experiences
Emotional stability
Conscientiousness
Agreeableness
Extroversion - ANS What does the big 5 model of personality test assess?
4 - ANS How many categories are in the MBTI test?
Smart Goals - ANS Specific, Measurable, Attainable, Realistic, Timely
BUAD304
