Questions with COMPLETE SOLUTIONS GRADED A+
Coach prep for session- overview (prior to session prep) - CORRECT ANSWER review
materials, eliminate distractions, be mindful calm, and present.
Initial Intake coaching session
Describe
Review
Determine
Clarify
Allow
Confirm - CORRECT ANSWER 1.) Describe coaching process,
2.) Review info & assessments provided,
3.) Determine if coaching is appropriate.
4.) Clarify roles & expectations;
5.) Allow client to self determine their vision, goals, and action steps; & actively engages
in new behaviors.
6.) Confirm logistics and responsibilities in written agreement.
session opening - CORRECT ANSWER ask how the client is, use reflections. Ask
positive inquiry about previous week, reflect something positive, ask client to select goal
to review
Early coaching session (1 or 2) competencies (5 total)
Assess
Identify
Explore/Clarify
Establish/Refine
Support - CORRECT ANSWER 1.) Assess current & optimal state of health & well
being,
2.) Identify gaps between current & optimal states.
3.) Explore/Clarify priority areas of focus, and learning preferences and accountability
4.) Establish/refine client's specific short term and long-term goals
5.) Support the client in achieving goals, action steps, back up plans
Routine Ongoing Sessions- overview (5 total)
Ask about the:
Refer to shifts in the
Support the client in:
Reflect the client's:
Closing: - CORRECT ANSWER 1.) client's current state (e.g., energy, mood);
,2.) client's state, facilitate review of previous action steps,
3.) defining new action steps,
4.) understanding, perspectives, and learning.
5.) Closing: the client articulates new personal discoveries.
Routine Ongoing Sessions general order: - CORRECT ANSWER client self assesses
state
goal review
topic of importance
short term smart goals
new action steps
take-aways
appreciating client's work
feedback on coaching
Goal Review - CORRECT ANSWER explore full experience, starting with positive
use reflections, expands inquiry about best experience, respond to challenges with
reflections/inquiries, affirms client strengths, inquire about percentage of success
FINAL SESSION:
Invite the client to reflect on
Assist in developing a: - CORRECT ANSWER :progress made, challenges
experienced, lessons learned, and growth attained
:sustainable pathway forward and/or maintenance/relapse prevention plan including
available support and resources
Client is the expert in:
The coach provides: - CORRECT ANSWER :navigating his/her own life, based upon
personal preferences and past experiences.
:the structure of the session and serves as a facilitative partner.
The coach's primary role does NOT include: - CORRECT ANSWER a content expert
or educator who diagnoses, advises, or instructs the client on what to do.
Client's:
Share personal info/experience/recommendations only when:
Observe, name, and refer to client's:
Convey the belief that client is:
Adjust approach according to: - CORRECT ANSWER Client's agenda, needs,
interests, and preferences drive the relationship.
appropriate or when specifically asked/given permission to do so
:beliefs and values.
:resourceful, expert in own experience.
:client's health literacy
Demonstrate:
,Convey:
Follow Through on:
Openly name and address: - CORRECT ANSWER :benevolence, honesty, sincerity,
and authenticity
:unconditional positive regard
:commitments
:discord/conflict as it occurs and resolve in a timely manner
The coach establishes a: - CORRECT ANSWER positive and safe environment where
the client feels accepted and supported, which helps the client clarify values/access
motivation.
The coach's confidence in the client's ability to______, ________, &________
supports the client's_________. - CORRECT ANSWER learn, grow, and change / self-
efficacy.
The coach builds trust by attending to the client's - CORRECT ANSWER emotions as
well as words and behaviors; i.e., when the coach senses conflict, discomfort or
confusion, the coach acknowledges what is happening with curious interest.
The coach facilitates behavior change by empowering the client to: - CORRECT
ANSWER self-discover values, resources, and strategies that are individualized and
meaningful.
Generative moment - CORRECT ANSWER identify topic, ask permission to explore,
client describes what they want, explore strengths, environments to move forward,
including pros/cons, develop discrepancy, brainstorming, express confidence in client's
ability to move forward
Active listening & Presence
Be:
Pace communication to:
Listen for:
Attend to and address:
Use silence: - CORRECT ANSWER 1.) attentive and mindful, open-minded, be curious
2.)fit client's needs,
3.)what is not being said,
4.) nonverbal communication,
5.) appropriately.
In addition to listening to verbal information shared by the client, the coach is attuned to
nonverbal cues which are:
The coach also notices: - CORRECT ANSWER expression, tone, emotions, and
energy.
relevant behaviors (or lack thereof).
, The coach uses ____ ______ to notice with _____ and _______what is happening with
the client and with themselves during coaching. - CORRECT ANSWER mindful
awareness/curiosity and non-judgment
goal setting - CORRECT ANSWER ask client to choose a goal, explores support
needed to ensure success, refine goal to be SMART, use confidence ruler, client
restates goal, affirm client's ability to achieve goals
Active listening involves using _________ appropriately to _____ ___ _____ and
allowing clients time to _____, _______, and _______what emerges. - CORRECT
ANSWER silence/ "hold the space" / reflect, process, and identify
Emotions can generate: - CORRECT ANSWER insight and impact the brain's capacity
for learning and change.
The coach calls attention to - CORRECT ANSWER positive shifts in the client's energy
or emotion that may support healthy behavior change.
The coach encourages the client to foster:
and harsh self criticism tends to lead to: - CORRECT ANSWER self-compassion and
acceptance of emotions, since these qualities allow a more honest appraisal of one's
behaviors and better self-care./
avoidance and undermines insight.
session close - CORRECT ANSWER appreciates client's work, reflects what client
learned, asks for feedback on coaching, schedules next session
Attend to the client's:
Acknowledge client's:
Ask client to describe:
Show:
Foster: - CORRECT ANSWER 1.) state of being (mood/affect/presence)
2.) emotions
3.) emotions when appropriate
4.) empathy (resonance with)
5.) self-compassion
Types of Reflections - CORRECT ANSWER Simple, Double-sided, amplified, feeling,
and meaning
Reflections convey _______ ____________ and give clients the powerful
___________ to __________ the sound of their own words, perspectives, and beliefs. -
CORRECT ANSWER active listening/ opportunity/ witness
Nonjudgmental reflections ________ the client and inspire___________. - CORRECT
ANSWER Engage/ learning