COSM 1000 Final ExaM Study GuidE ExaM nEwESt 2025/2026 with
COMplEtE QuEStiOnS and COrrECt anSwErS |alrEady GradEd
a+||Brand nEw VErSiOn!!!!
The science of designing the workplace as well as its equipment and tools to make specific
body movements more comfortable, efficient, and safe is __________. - ANSWER-ergonomics
The daily maintenance of cleanliness by practicing good healthful habits is __________. -
ANSWER-personal hygiene
The impression you project through both your outward appearance and you conduct in the
workplace is __________. - ANSWER-professional image
Which of these items should be kept in your hygiene pack? - ANSWER-toothbrush
As a professional cosmetologist, you should brush and floss your teeth and use _________
throughout the day as needed. - ANSWER-mouthwash
While working, your clothing should always be stylish, comfortable, and __________. - ANSWER-
functional
Your __________ involves your posture and the way you walk and move. - ANSWER-physical
presentation
The way to counter the negative impact of repetitive motions or long periods spent in one
position is by ________. - ANSWER-stretching and walking around at intervals
,There are consequences to not maintaining a professional image in the salon including loss of
clients, a poor reputation, and ___________. - ANSWER-loss of income
Your shoulders should be relaxed and ________ when you are providing client services. -
ANSWER-level
One weak moment of ________ right before performing a service because you did not plan
ahead could spell disaster. - ANSWER-drinking coffee
In addition to being free of dirt, it is important that your clothing is ___________. - ANSWER-stain
free
To help protect your clothing from dirt and stains, consider investing in ________ to wear at
work. - ANSWER-an apron or smock
Ensure you are dressed for success by tuning in to ________. - ANSWER-the salon's culture
Your shoes should have a low heel and ___________. - ANSWER-offer good arch support
As you work, your neck should be _______. - ANSWER-elongated and balanced above the
shoulder
One goal of ergonomics is to make workplace tools safer and more ____________. - ANSWER-
efficient
Negative gossip and _________ can bring an ideal atmosphere to a halt. - ANSWER-impolite
demeanor
An awareness of your posture and ________, coupled with good work habits, proper tools, and
equipment, will enhance your health and comfort. - ANSWER-movements
,As you work, you should hold your elbows at no more than a _________-degree angle away
from your body for extended periods of time. - ANSWER-60
As you work, your wrists should be kept in a ________ as much as possible. - ANSWER-straight or
neutral position
As you work, a good guideline to follow is to _________. - ANSWER-use ergonomically designed
implements
Repetitive motions have a cumulative effect on the muscles and _____________. - ANSWER-joints
To avoid ergonomics-related injuries, consider using _________. - ANSWER-an anti-fatigue mat
Establishing a professional online image is an essential __________ attribute. - ANSWER-image-
building
Good communication skills reduce potential workplace ________. - ANSWER-conflict
In handling a client who is dissatisfied with a service, the ultimate goal is to __________. -
ANSWER-make the client happy and willing to return for future services
Effective human relations and communication skills build _________, accelerate professional
growth, and promote a positive work environment. - ANSWER-lasting client relationships
The sixth step of the 10-Step Consultation Method is ______________. - ANSWER-show and tell
A practical step for effectively communicating in the workplace is to ____________. - ANSWER-
believe in yourself
, The ability to understand people is _________ to operating effectively in many industries. -
ANSWER-the key
To ear a client's ___________ and loyalty, be consistent by always having a positive attitude. -
ANSWER-trust
If a client requests a specific cut or color that she has seen on a celebrity that cannot be
achieved, you should ___________. - ANSWER-create a plan, offer alternative looks, and set future
goals
You may want to schedule clients who are _________ late for the last appointment of the day or
ask them to arrive earlier than their actual appointment time. - ANSWER-habitually
When you meet an older client for the first time, you should __________. - ANSWER-ask how the
client wishes to be addressed
When interacting and communicating with coworkers, make every effort to remain _________
and resist being pulled into spats and cliques. - ANSWER-objective
As a cosmetologist, do not attempt to fulfill the role of __________, career guide, parental
sounding board, or motivational coach for any of your clients. - ANSWER-counselor
If a client is revealing increasingly personal details, one recommended strategy is that you
_____________ or find a reason to excuse yourself, and when you return, change the subject
or suggest a mini relaxation service. - ANSWER-change the subject
As you interact and communicate with coworkers, you should be honest and ___________. -
ANSWER-sensitive
When communicating with your salon manager about an issue or problem, it is recommended
that you ________ beforehand. - ANSWER-think of possible solutions
COMplEtE QuEStiOnS and COrrECt anSwErS |alrEady GradEd
a+||Brand nEw VErSiOn!!!!
The science of designing the workplace as well as its equipment and tools to make specific
body movements more comfortable, efficient, and safe is __________. - ANSWER-ergonomics
The daily maintenance of cleanliness by practicing good healthful habits is __________. -
ANSWER-personal hygiene
The impression you project through both your outward appearance and you conduct in the
workplace is __________. - ANSWER-professional image
Which of these items should be kept in your hygiene pack? - ANSWER-toothbrush
As a professional cosmetologist, you should brush and floss your teeth and use _________
throughout the day as needed. - ANSWER-mouthwash
While working, your clothing should always be stylish, comfortable, and __________. - ANSWER-
functional
Your __________ involves your posture and the way you walk and move. - ANSWER-physical
presentation
The way to counter the negative impact of repetitive motions or long periods spent in one
position is by ________. - ANSWER-stretching and walking around at intervals
,There are consequences to not maintaining a professional image in the salon including loss of
clients, a poor reputation, and ___________. - ANSWER-loss of income
Your shoulders should be relaxed and ________ when you are providing client services. -
ANSWER-level
One weak moment of ________ right before performing a service because you did not plan
ahead could spell disaster. - ANSWER-drinking coffee
In addition to being free of dirt, it is important that your clothing is ___________. - ANSWER-stain
free
To help protect your clothing from dirt and stains, consider investing in ________ to wear at
work. - ANSWER-an apron or smock
Ensure you are dressed for success by tuning in to ________. - ANSWER-the salon's culture
Your shoes should have a low heel and ___________. - ANSWER-offer good arch support
As you work, your neck should be _______. - ANSWER-elongated and balanced above the
shoulder
One goal of ergonomics is to make workplace tools safer and more ____________. - ANSWER-
efficient
Negative gossip and _________ can bring an ideal atmosphere to a halt. - ANSWER-impolite
demeanor
An awareness of your posture and ________, coupled with good work habits, proper tools, and
equipment, will enhance your health and comfort. - ANSWER-movements
,As you work, you should hold your elbows at no more than a _________-degree angle away
from your body for extended periods of time. - ANSWER-60
As you work, your wrists should be kept in a ________ as much as possible. - ANSWER-straight or
neutral position
As you work, a good guideline to follow is to _________. - ANSWER-use ergonomically designed
implements
Repetitive motions have a cumulative effect on the muscles and _____________. - ANSWER-joints
To avoid ergonomics-related injuries, consider using _________. - ANSWER-an anti-fatigue mat
Establishing a professional online image is an essential __________ attribute. - ANSWER-image-
building
Good communication skills reduce potential workplace ________. - ANSWER-conflict
In handling a client who is dissatisfied with a service, the ultimate goal is to __________. -
ANSWER-make the client happy and willing to return for future services
Effective human relations and communication skills build _________, accelerate professional
growth, and promote a positive work environment. - ANSWER-lasting client relationships
The sixth step of the 10-Step Consultation Method is ______________. - ANSWER-show and tell
A practical step for effectively communicating in the workplace is to ____________. - ANSWER-
believe in yourself
, The ability to understand people is _________ to operating effectively in many industries. -
ANSWER-the key
To ear a client's ___________ and loyalty, be consistent by always having a positive attitude. -
ANSWER-trust
If a client requests a specific cut or color that she has seen on a celebrity that cannot be
achieved, you should ___________. - ANSWER-create a plan, offer alternative looks, and set future
goals
You may want to schedule clients who are _________ late for the last appointment of the day or
ask them to arrive earlier than their actual appointment time. - ANSWER-habitually
When you meet an older client for the first time, you should __________. - ANSWER-ask how the
client wishes to be addressed
When interacting and communicating with coworkers, make every effort to remain _________
and resist being pulled into spats and cliques. - ANSWER-objective
As a cosmetologist, do not attempt to fulfill the role of __________, career guide, parental
sounding board, or motivational coach for any of your clients. - ANSWER-counselor
If a client is revealing increasingly personal details, one recommended strategy is that you
_____________ or find a reason to excuse yourself, and when you return, change the subject
or suggest a mini relaxation service. - ANSWER-change the subject
As you interact and communicate with coworkers, you should be honest and ___________. -
ANSWER-sensitive
When communicating with your salon manager about an issue or problem, it is recommended
that you ________ beforehand. - ANSWER-think of possible solutions
