NRF Exam 3 Questions and Answers
with Verified Solutions
What do you need to consider when communicating with a customer? ✔✔Needs & Interests
Examples of Non-Verbal Communication ✔✔Body Lanuage, Eye Contact,
Voice/Tone,
Handmotions,
How close your standing
Example of Compnay Policies ✔✔Attendance,
Dress Code,
Saftey,
Technology,
Scheduling,
Customer Service
Where do find company policies? ✔✔Employee or Company Handbook
, Reminders for apperance when going to work ✔✔Good Hygiene,
Clean Clothes,
Facial Hair
Smile
Teamwork ✔✔A Group of people working together to accomplish a common goal
Characteristics of a Good Team Member ✔✔Listen more than you talk,
collaboarte, don't gossip, do your best,
respect
Growthmindset ✔✔Your willingness to learn things
4 Steps to Problem Solving ✔✔Step 1: Define the problem
Step 2: Identify Solutions
Step 3: Choose a Solution
Step 4: Take Action
with Verified Solutions
What do you need to consider when communicating with a customer? ✔✔Needs & Interests
Examples of Non-Verbal Communication ✔✔Body Lanuage, Eye Contact,
Voice/Tone,
Handmotions,
How close your standing
Example of Compnay Policies ✔✔Attendance,
Dress Code,
Saftey,
Technology,
Scheduling,
Customer Service
Where do find company policies? ✔✔Employee or Company Handbook
, Reminders for apperance when going to work ✔✔Good Hygiene,
Clean Clothes,
Facial Hair
Smile
Teamwork ✔✔A Group of people working together to accomplish a common goal
Characteristics of a Good Team Member ✔✔Listen more than you talk,
collaboarte, don't gossip, do your best,
respect
Growthmindset ✔✔Your willingness to learn things
4 Steps to Problem Solving ✔✔Step 1: Define the problem
Step 2: Identify Solutions
Step 3: Choose a Solution
Step 4: Take Action
