A. An issue around the implementation of a contract Correct
Answers RN reports she didn't receive overtime pay as per
union contract. What is this an example of?
A. An issue around the implementation of a contract
B. An employee contributing to a toxic workplace setting
C. A formal grievance about a contract
D. A problem that needs to be reported to the DON
A. Assessing each client's focus individually Correct Answers
What is the primary focus of case management in prioritizing
patient care?
A. Assessing each client's focus individually
B. Minimizing costs to the organization
C. Minimizing cost to the patient
D. Applying the principals of team nursing
A. Clearly identify each of the desired objectives in the situation
Correct Answers A nurse-manager has to make some difficult
decisions around the allocation of vacation time during the
holiday season. When making a decision, what should the
manager do first?
A. Clearly identify each of the desired objectives in the situation
B. Ask for volunteers to work during the holiday season
C. Contact the DON
D. Make the assignment regardless of who requested time off
, A. Creating a team with diverse abilities and talents Correct
Answers A leader-manager is implementing principals of
strength-based leadership. What action best facilitates this plan?
A. Creating a team with diverse abilities and talents
B. Identify his or her personal strengths and utilizing them
C. Appraising team members on a scale that runs from "weaker"
to "stronger"
D. Organizing the flow of work to match his or her strengths
A. Emergency department Correct Answers The majority of
patients whose care is organized by case management have
contact with the health-care system in what acute care setting?
A. Emergency department
B. Ambulatory clinics
C. Primary care provider offices
D. Perioperative settings
A. Funding of staff to become educated in areas they are
naturally talented Correct Answers Which activity best supports
the principles of strength-based leadership in a health-care
organization?
A. Funding of staff to become educated in areas they are
naturally talented
B. Providing remedial services to staff who committed a
medication error
C. Mental health counseling for staff who have depression or
anxiety
D. Smoking Cessation support classes