ASSESSMENT (OA) ACTUAL EXAM 2025/2026 AND A NEW
UPDATED STUDY GUIDE COMPLETE REAL QUESTIONS
WITH WELL ELABORATED ANSWERS (VERIFIED
ANSWERS) NEWEST UPDATED VERSION |GUARANTEED
PASS. (BRAND NEW!) WGU C483
A local business has provided services to its customers for 40 years. The
business's mission is "To give our customers the best service in town."
The owner of the business has had a long-standing dream to franchise
the business and become the best provider of its service in the United
States.
What describes the owner's dream?
Choose 1 answer
Strategic vision
Strategic mission
Strategic planning
Strategic management
Answer- Strategic vision
What is the first step of organizational strategic planning?
Choose 1 answer
Developing operational goals
,Developing internal strengths
Developing a strategic mission
Developing external opportunities
Answer- Developing a strategic mission
The introduction of statistical tools to analyze the causes of product
defects is associated with which quality improvement approach?
Six Sigma
Flexible Process
Customer Process
Quality Customization
Answer- Six Sigma
What is the principal idea of reengineering?
Choose 1 answer
To analyze system failures
To focus on creating two-way exchanges with customers
To revolutionize key organizational systems and processes
To improve total quality in all businesses for the benefit of producers
and consumers
,Answer- To revolutionize key organizational systems and processes
How many defects per million are there at Six Sigma, assuming a
product or process is defect-free 99.99966% of the time?
Choose 1 answer
Less than 3.4
Less than 4.4
Less than 5.3
Less than 6.6
Answer- Less than 3.4
What is the last step to Deming's 14 points of quality management?
To cease dependence on mass inspection
To break down barriers among departments
To evaluate options provided by management
To take action to accomplish the transformation
Answer- To take action to accomplish the transformation
Process checklists and project audits are components of which
management process?
, Choose 1 answer
Quality Control
Quality Assurance
Quality Cooperative
Quality Collaboration
Answer- Quality Assurance
What is the main objective of an internal quality audit?
To gauge the quality of human resources
To assess the quality of control process failures
To determine the quality of an organization's executive management
To measure effectiveness of an organization's quality management
system
Answer- To measure effectiveness of an organization's quality
management system
A company is trying to systematically improve processes by eliminating
nonconformity of their products to product specifications. The company
believes their continuous effort to reduce variation in their process
outputs is key to their business success.