Questions and Answers |Fall 2025/2026 Update | 100% Correct
Question 1
Which one of the following form part of the PESTLE acronym?
a. Political
b. Environment
c. Technical
d. Legal
A. a, c and d
B. b, c and d
C. a, b and c
D. a, b and d
Correct Answer
D
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,Question 2
Which of the following is a correct description of a Measurable Benefit?
A. Where the extent to which the benefit has be realised will be agreed based on experience and judgement
B. Where performance is or could be measured but it is impossible to know how much it will improve
C. Where sufficient evidence exists to forecast how much benefit should result from the changes
D. Where a cost, price or other valid financial formula can be applied so the value can be calculated
Correct Answer
B
Question 3
Which of the following are aspects of the Waterfall Life-cycle?
a. Design
b. Development
c. Intergration
d. Testing
A. a, b and d
B. b, c and d
C. c and d only
D. All of the above
Correct Answer
A
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,Question 4
What is the term given to someone who has an interest in a business change project?
A. User.
B. Stakeholder.
C. Sponsor.
D. Actor.
Correct Answer
B
Question 5
Which of the following is an example of a tangible benefit?
A. Higher customer service level
B. Headcount reduction
C. Environmental improvement
D. Greater employee satisfaction
Correct Answer
B
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, Question 6
Which of the following is not a component of a Class Model?
A. Task
B. Operations
C. Attributes
D. Multiplicity
Correct Answer
A
Question 7
All individual process steps in a business process model, should:
A. Describe detailed business rules
B. Add value to the overall process
C. Cross reference processes to data
D. Relate to all other processes
Correct Answer
B
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