WGU D469 Objective Assessment Final Exam Newest
2026 With Complete 100 Questions And Correct
Answers |Already Graded A+||Newest Version!!!|
What is a challenge associated with assessing service
quality? - Answer-Outcome defects are not easy to
measure.
Which Six Sigma step requires a firm to create goals,
measures, and action plans for projects to identify
improvements that will make a significant impact on
profitability and achieve strategic objectives? - Answer-
Align
Why would a quality manager use a flowchart in the
production process? - Answer-To identify the relationships
between functions
Which role do employees play as stakeholders in total
quality management operations? - Answer-They aim to
create customer satisfaction.
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Which cost is associated with a firm's investment to
achieve superior performance through ongoing process
improvements? - Answer-Quality assurance cost
Which approach does a firm use when it buys raw
materials from suppliers in various locations,
manufactures consumer products in Asia, and then ships
the finished products to its distribution centers in the
United States? - Answer-Global supply chain
A company develops a product that is highly tailored to
meet certain customer needs.
How has the quality of design for the selected product
been applied? - Answer-The product has specific
characteristics designed into it.
An investment bank wants to launch a new financial
service for a specific income group using the standard
service design process.
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What is the expected deliverable of the service
specification stage? - Answer-Defining the design
requirements of the financial service
To improve quality standards, a manufacturing unit uses a
statistical process control chart with one standard
deviation control limit to track the vibration levels of a
factory machine.
What is a characteristic of this control chart? - Answer-It
will be sensitive to small changes in machine vibration.
A supplier for an automobile company uses quality-at-
source principles and methods across its value chain.
How will this impact the company? - Answer-Just-in-time
deliveries can be planned.
An information technology firm wants to launch a new
service using the standard service design process. The
firm has defined the performance benefits and
performance requirements of the new service.