2026 AHIP MODULE 4 EXAM
Actual Questions and Verified Answers
With 20 Questions and Answers
1. During a sales presentation to Ms. Daley for a Medicare Advantage
plan that has a 5-star rating in customer service and care coordination,
and received an overall plan performance rating of a 4-star, which of
the following would be the best statement to say to her
Ans>> The Medicare Advantage plan received a 5-star rating in customer service
and care coordination with an overall performance rating of 4 stars.
2. A Medicare beneficiary has walked into your office and requested that
you sit down with her and discuss her options under the Medicare
Advantage program. Before engaging in such a discussion, what should
you do
Ans>> You must have her sign a scope of appointment form, indicating
which products she wishes to discuss.You may then proceed with the
discussion.
3. While making an appointment to discuss Medicare Advantage (MA) and
1/
3
, Part D plans with a potential enrollee, you are asked to describe other
types of
2/
3
Actual Questions and Verified Answers
With 20 Questions and Answers
1. During a sales presentation to Ms. Daley for a Medicare Advantage
plan that has a 5-star rating in customer service and care coordination,
and received an overall plan performance rating of a 4-star, which of
the following would be the best statement to say to her
Ans>> The Medicare Advantage plan received a 5-star rating in customer service
and care coordination with an overall performance rating of 4 stars.
2. A Medicare beneficiary has walked into your office and requested that
you sit down with her and discuss her options under the Medicare
Advantage program. Before engaging in such a discussion, what should
you do
Ans>> You must have her sign a scope of appointment form, indicating
which products she wishes to discuss.You may then proceed with the
discussion.
3. While making an appointment to discuss Medicare Advantage (MA) and
1/
3
, Part D plans with a potential enrollee, you are asked to describe other
types of
2/
3
