AGB 302 Chapter 4 Exam with
Complete Solutions
cross-cultural literacy - ANSWER-an understanding of how cultural differences across
and within nations can affect the way business is practiced
Culture - who - ANSWER-Hofstede, Namenwirth, and Weber
Culture - ANSWER-a system of values and norms that are shared among a group of
people and that when taken together constitute for a design for living
Values - ANSWER-abstract ideas about what a group believes to be good, right, and
desirable
dharma - ANSWER-Hindus believe that a moral force in society requires the
acceptance of certain responsibilities
power distance - ANSWER-focused on how a society deals with the fact that people are
unequal in physical and intellectual capabilities
Geert Hofstede - ANSWER-The most famous study of how culture relates to values in
the workplace was undertaken by
individualism versus collectivism - ANSWER-focused on the relationship between the
individual and his or her fellows
uncertainty avoidance - ANSWER-measured the extent to which different cultures
socialized their members into accepting ambiguous situations and tolerating uncertainty
Norms - ANSWER-social rules and guidelines that prescribe appropriate behavior in
particular situations
Society - ANSWER-Refers to a group of people sharing a common set of values and
norms
Folkways - ANSWER-the routine conventions of everyday life; dress codes, rituals, and
symbolic behaviors
William Graham Sumner - ANSWER-Coined the terms folkways and mores
Complete Solutions
cross-cultural literacy - ANSWER-an understanding of how cultural differences across
and within nations can affect the way business is practiced
Culture - who - ANSWER-Hofstede, Namenwirth, and Weber
Culture - ANSWER-a system of values and norms that are shared among a group of
people and that when taken together constitute for a design for living
Values - ANSWER-abstract ideas about what a group believes to be good, right, and
desirable
dharma - ANSWER-Hindus believe that a moral force in society requires the
acceptance of certain responsibilities
power distance - ANSWER-focused on how a society deals with the fact that people are
unequal in physical and intellectual capabilities
Geert Hofstede - ANSWER-The most famous study of how culture relates to values in
the workplace was undertaken by
individualism versus collectivism - ANSWER-focused on the relationship between the
individual and his or her fellows
uncertainty avoidance - ANSWER-measured the extent to which different cultures
socialized their members into accepting ambiguous situations and tolerating uncertainty
Norms - ANSWER-social rules and guidelines that prescribe appropriate behavior in
particular situations
Society - ANSWER-Refers to a group of people sharing a common set of values and
norms
Folkways - ANSWER-the routine conventions of everyday life; dress codes, rituals, and
symbolic behaviors
William Graham Sumner - ANSWER-Coined the terms folkways and mores
