Management 1000 - Chapter 8 Exam With
Complete Solutions
What are "strategic plans"? - ANSWER Strategic plans apply to the entire organization,
establish the organization's overall coals, seek to position the organization in terms of its
environment, and cover extended periods of time.
What are "operational plans"? - ANSWER Operational plans specify the details of how the
overall goals are to be achieved, and cover a short time period.
What are the four types of plans? - ANSWER Breadth, time frame, specificity, and frequency of
use.
What is "traditional goal setting"? - ANSWER Broad goals are set at the top of the
organization. Goals are then broken down into sub-goals for each organizational lead. Goals
are intended to direct, guide, and constrain from above. Goals lose clarity and focus as
lower-level managers.
What are "means-ends" goals? - ANSWER They're designed to maintain the hierarchy of goals
through an integrated network of goals in which the accomplishment of goals at one level
serves as the means for achieving the goals, or ends, at the next level.
What are the differences between goals and plans? - ANSWER Goals have desired outcomes
or targets and provide direction and performance evaluation criteria. Plans are documents
Complete Solutions
What are "strategic plans"? - ANSWER Strategic plans apply to the entire organization,
establish the organization's overall coals, seek to position the organization in terms of its
environment, and cover extended periods of time.
What are "operational plans"? - ANSWER Operational plans specify the details of how the
overall goals are to be achieved, and cover a short time period.
What are the four types of plans? - ANSWER Breadth, time frame, specificity, and frequency of
use.
What is "traditional goal setting"? - ANSWER Broad goals are set at the top of the
organization. Goals are then broken down into sub-goals for each organizational lead. Goals
are intended to direct, guide, and constrain from above. Goals lose clarity and focus as
lower-level managers.
What are "means-ends" goals? - ANSWER They're designed to maintain the hierarchy of goals
through an integrated network of goals in which the accomplishment of goals at one level
serves as the means for achieving the goals, or ends, at the next level.
What are the differences between goals and plans? - ANSWER Goals have desired outcomes
or targets and provide direction and performance evaluation criteria. Plans are documents
