LSUS MBA 703 | Module
3
1. TERM; The set of instructions that tells the hardware what to do.: Software
2. TERM; Created by developers through the process of programming.: Software
3. T or F; Without software, hardware would not be functional.: True
4. LIST; the two categories that software could be divided into.: 1. Operating Systems
2. Application Software
5. TERM; the type of software that manages the hardware and creates the interface
between the hardware and user.: Operating Systems
6. TERM; the type of software that performs specific tasks such as word pro- cessing,
accounting, database management, video games or browsing the web.: Application Software
7. FIB; loads an operating system into a computer.: Boot Program
8. T or F; application software manages all of the programs in the computer.: False;
it's the operating system
9. MC; Which is not a key function provided by an OS?: Providing programming software
10. T or F; Not all computing devices require a hardware system.: False
11. T or F; Blackberry is an operating system.: True for tablets.
12. MC; What year was the first operating system (IBM-PC) introduced?: 1981
13. T or F; the first GUI (Graphical User Interface) OS, was released by MAC in
1984.: True
14. T or F; Windows released before the MAC.: False, Windows launched after the MAC in 1985.
15. MC; Which is not a standard for operating systems?: Intel Processors
16. TERM; means individual developers are allowed to make modifications to the
programming code.: Open Source
17. T or F; Unix runs on large and expensive minicomputers.: True
18. PERSON; a Finnish professor and creator of the less expensive version of Unix;
Linux.: Linus Torvalds
19. T or F; Linux powers a small % of web servers around the world.: False, a large %
20. SHORT: Why does the business world prefer Microsoft OS?: Bc it was easier/safer
to switch from IBM minicomputers to IBM PC in the 60s/70s. Microsoft tailored their businesses to provide Oflce Applications.
21. MC; How much of the market does Microsoft control today?: 85%
, LSUS MBA 703 | Module
3
22. TERM; an application that becomes so essential that large numbers of people will
buy a device just to run that application.: Killer App
23. FIB; What is considered the PC's "killer app": Spreadsheet
24. T or F; the first spreadsheet was created by an MBA student at Harvard to avoid
repetitive calculations.: True
25. TERM: the type or software that allows office employees to complete their daily
work efficiently.: Productivity Software
26. TERM; Type of productivity software that assists users in creating and editing
documents.: Word Processing
27. TERM; Type of productivity software that provides a way to do numeric
calculations and analysis, displaying the results in charts and graphs.: Spreadsheet
28. TERM; Type of productivity software that allows users to create slides. The slides
can be projected, printed, or distributed.: Presentation
29. MC; What is the most popular word processing file format?: .DOCX
30. MC; What is the most popular spreadsheet file format?: .XLSX
31. MC; What is the most popular presentation file format?: .PPTX
32. MC; Which is NOT considered productivity software?: All of these are considered pro-
ductivity software.
33. MC; Word, Excel, PowerPoint, Outlook, Access, OneNote belong to which
suite?: Microsoft Oflce
34. MC; Pages, Numbers, Keynote, iTunes, iCloud, belong to which suite?: Apple
iWork
35. MC; Writer, Calc, Impress, Base, Draw, Math belong to which suite?: OpenOflce
36. MC; Document, Spreadsheet, Presentation, Gmail, Forms, Draw belong to which
suite?: Google Drive
37. TERM; type of software that allows you to fix or modify your computer in some
way.: Utility Software
38. MC; Which of the following are NOT considered utility software?: Notepad
39. TERM; type of software whose function is to produce software and often
provide developers with a testing environment.: Programming software
40. TERM; the testing environment of programming software that is utilized for coding,
testing and exporting software.: Integrated Development Environment (IDE)
, LSUS MBA 703 | Module
3
41. T or F; the art of giving engaging presentations is a standard practice.: False; it's
becoming more rare.
42. PERSON; Author and chief evangelist who developed the 10/20/30 rule for
PowerPoint presentations.: Guy Kawasaki
43. FIB; What is the 10/20/30 rule?: 10 Slides
20 Minutes
39 pt Font
44. MC; What are some new presentation technologies?: Both of These
45. T or F; buying a software license means you own part of the software.: False
46. T or F; if Microsoft software causes direct harm to your business through faulty
software, they can be held liable by the afflicted company.: False
47. TERM; software created in the 1990s that brings an organization's informa- tion back
to a centralized control.: Enterprise Resource Planning (ERP) or Enterprise Software
48. MC; The type of software that utilizes a central database that is implemented
through out the entire organization.: Enterprise Software (ERP)
49. MC; Which is NOT true about ERP software?: Always includes a CRM software
50. T or F; you can cherry-pick aspects of ERP systems to tailor it to your compa- ny's
needs.: False, it is a full commitment.
51. T or F; ERP systems take a few years to implement and cost several million
dollars.: True
52. TERM; the type of system that manages an organization's customers, often
personalizing the relationship with each.: Customer Relationship Management
53. T or F; all CRM systems need a ERP, but not all ERPs will contain a CRM
system.: True
54. MC; Salesforce is an example of what type of software package?: CRM
55. MC; Each link of the supply chain has a multiplying effect on the complexity of the
process. Which formula best represents a chain with 4 sup pliers,
manufacturing
facilities, and 4 distributors?: (4x2x4)= 32 links to manage 2
56. TERM; The linkage between an organization's suppliers, manufacturing fa- cilities
and the distributors of its products.: Supply Chain
57. T or F; the supply chain flows both ways.: True
3
1. TERM; The set of instructions that tells the hardware what to do.: Software
2. TERM; Created by developers through the process of programming.: Software
3. T or F; Without software, hardware would not be functional.: True
4. LIST; the two categories that software could be divided into.: 1. Operating Systems
2. Application Software
5. TERM; the type of software that manages the hardware and creates the interface
between the hardware and user.: Operating Systems
6. TERM; the type of software that performs specific tasks such as word pro- cessing,
accounting, database management, video games or browsing the web.: Application Software
7. FIB; loads an operating system into a computer.: Boot Program
8. T or F; application software manages all of the programs in the computer.: False;
it's the operating system
9. MC; Which is not a key function provided by an OS?: Providing programming software
10. T or F; Not all computing devices require a hardware system.: False
11. T or F; Blackberry is an operating system.: True for tablets.
12. MC; What year was the first operating system (IBM-PC) introduced?: 1981
13. T or F; the first GUI (Graphical User Interface) OS, was released by MAC in
1984.: True
14. T or F; Windows released before the MAC.: False, Windows launched after the MAC in 1985.
15. MC; Which is not a standard for operating systems?: Intel Processors
16. TERM; means individual developers are allowed to make modifications to the
programming code.: Open Source
17. T or F; Unix runs on large and expensive minicomputers.: True
18. PERSON; a Finnish professor and creator of the less expensive version of Unix;
Linux.: Linus Torvalds
19. T or F; Linux powers a small % of web servers around the world.: False, a large %
20. SHORT: Why does the business world prefer Microsoft OS?: Bc it was easier/safer
to switch from IBM minicomputers to IBM PC in the 60s/70s. Microsoft tailored their businesses to provide Oflce Applications.
21. MC; How much of the market does Microsoft control today?: 85%
, LSUS MBA 703 | Module
3
22. TERM; an application that becomes so essential that large numbers of people will
buy a device just to run that application.: Killer App
23. FIB; What is considered the PC's "killer app": Spreadsheet
24. T or F; the first spreadsheet was created by an MBA student at Harvard to avoid
repetitive calculations.: True
25. TERM: the type or software that allows office employees to complete their daily
work efficiently.: Productivity Software
26. TERM; Type of productivity software that assists users in creating and editing
documents.: Word Processing
27. TERM; Type of productivity software that provides a way to do numeric
calculations and analysis, displaying the results in charts and graphs.: Spreadsheet
28. TERM; Type of productivity software that allows users to create slides. The slides
can be projected, printed, or distributed.: Presentation
29. MC; What is the most popular word processing file format?: .DOCX
30. MC; What is the most popular spreadsheet file format?: .XLSX
31. MC; What is the most popular presentation file format?: .PPTX
32. MC; Which is NOT considered productivity software?: All of these are considered pro-
ductivity software.
33. MC; Word, Excel, PowerPoint, Outlook, Access, OneNote belong to which
suite?: Microsoft Oflce
34. MC; Pages, Numbers, Keynote, iTunes, iCloud, belong to which suite?: Apple
iWork
35. MC; Writer, Calc, Impress, Base, Draw, Math belong to which suite?: OpenOflce
36. MC; Document, Spreadsheet, Presentation, Gmail, Forms, Draw belong to which
suite?: Google Drive
37. TERM; type of software that allows you to fix or modify your computer in some
way.: Utility Software
38. MC; Which of the following are NOT considered utility software?: Notepad
39. TERM; type of software whose function is to produce software and often
provide developers with a testing environment.: Programming software
40. TERM; the testing environment of programming software that is utilized for coding,
testing and exporting software.: Integrated Development Environment (IDE)
, LSUS MBA 703 | Module
3
41. T or F; the art of giving engaging presentations is a standard practice.: False; it's
becoming more rare.
42. PERSON; Author and chief evangelist who developed the 10/20/30 rule for
PowerPoint presentations.: Guy Kawasaki
43. FIB; What is the 10/20/30 rule?: 10 Slides
20 Minutes
39 pt Font
44. MC; What are some new presentation technologies?: Both of These
45. T or F; buying a software license means you own part of the software.: False
46. T or F; if Microsoft software causes direct harm to your business through faulty
software, they can be held liable by the afflicted company.: False
47. TERM; software created in the 1990s that brings an organization's informa- tion back
to a centralized control.: Enterprise Resource Planning (ERP) or Enterprise Software
48. MC; The type of software that utilizes a central database that is implemented
through out the entire organization.: Enterprise Software (ERP)
49. MC; Which is NOT true about ERP software?: Always includes a CRM software
50. T or F; you can cherry-pick aspects of ERP systems to tailor it to your compa- ny's
needs.: False, it is a full commitment.
51. T or F; ERP systems take a few years to implement and cost several million
dollars.: True
52. TERM; the type of system that manages an organization's customers, often
personalizing the relationship with each.: Customer Relationship Management
53. T or F; all CRM systems need a ERP, but not all ERPs will contain a CRM
system.: True
54. MC; Salesforce is an example of what type of software package?: CRM
55. MC; Each link of the supply chain has a multiplying effect on the complexity of the
process. Which formula best represents a chain with 4 sup pliers,
manufacturing
facilities, and 4 distributors?: (4x2x4)= 32 links to manage 2
56. TERM; The linkage between an organization's suppliers, manufacturing fa- cilities
and the distributors of its products.: Supply Chain
57. T or F; the supply chain flows both ways.: True
