Confronting Exam Questions & Answers, Well
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What are Probing Questions? - answer-:-Seek more Info about Particular Topic
-Should encourage person/s to provide more detail about info provided; deeper insight into
person/s, their support & needs, often also feelings
What are Clarifying Questions? - answer-:-Usually seeks to understand rather than gather
information
-Important in order to achieve mutual understanding & avoid misunderstandings
(Lack of understanding or incomplete meaning may result in limiting assumptions for possible
outcomes of interventions)
What are Questions that "Lead"? - answer-:-Questions are direct response from Listener
-Not Person-centered; Do not allow Person/s control & Usually do not elicit honest responses
-Such questions do not seek important info; not threatening; verbal recognition of presence of
the Person/s
-Skill of Questioning depends upon another Beneficial Skill - LISTENING
What is Encouraging vs Discouraging? - answer-:-Vulnerable & sometimes Disconnected
person/s often share anxieties & negative emotions w/ Healthcare Professionals
-This knowledge may create difficulties for healthcare professionals to understand concerns,
anxieties & negative emotions of vulnerable individuals