CME 405 Exam 2 Questions with Correct Answers Latest Update 2025/2026
A quality management typically consists of four terms - Answers Quality planning, quality
assurance, quality control, and quality improvement
Quality management plan (QMP) - Answers Quality objectives, key projects deliverables and
processes, quality standards, quality control and assurance activity's, quality roles and
responsibilities, quality tools.
Quality management plan (QMP) - Answers Define the scope of work of the project, define
project objectives, define critical to quality (CTQ)
QMP quality manual - Answers A high level overview of the company's quality policy
Quality assurance QA - Answers The quality requirements for a product or service will be
fulfilled
Quality control QC - Answers The observational techniques and activities used to fulfill
requirements for quality
Total quality management TQM - Answers Approach to maximize competitiveness of an
organization, through continuous improvements of its products services, people, processes, and
environments.
DMAIC process - Answers Define, Measure, Analyze, Improve, Control
lean manufacturing - Answers Reduce or eliminate waste
JIT - Answers Aim is to reduce in process inventory, reduce handling, transport and storage
costs
Last planner system - Answers A workflow method to increase worker productivity and
accountability through tight scheduling and detailing group planning
Population - Answers A population is the group from which data are to be collected
Sample - Answers A sample is a subset of the population
Variable - Answers A variable is a feature characteristic of any member of the population
differing in quality or quantity from one member to another
Quantitative variable - Answers A variable differing in quantity is called a quantitative variable,
for example, the weight of a person, number of people in a car
Qualitative variable - Answers A variable differing in quality is called a qualitative variable or
attribute, for example color, the degree of damage of a car in an accident
Discrete variable - Answers A discrete variable is one which no value may be assumed between
, two given values, for example, number of children in a family
Continuous variable - Answers A continuous variable is one which any value may be assumed
between two given values, for example, water volume or weight
Two forms of error in measurement - Answers Systematic error or bias
Random error
Statistical process control SPC - Answers Collection of problem solving tools used to achieve
process stability and improve capability
Seven tools of quality - Answers 1. Cause and effect diagram
2. Check sheet
3. Histogram
4. Pareto chart
5. Scatter diagram
6. Run charts
7. Control charts
Check sheet - Answers Used to collect data in real time at the location the data is generated
Pareto chart - Answers Similar to histogram however they are arranged in order or by frequency
Scatter diagram - Answers Helps identify potential relationships between two variables
Run charts - Answers Are used to plot univariate data as a function of time, helps determine
shifts and trends
Control charts - Answers Graphical display of a quality characteristic that has been measured or
computed from a sample versus the sample number or time, contains control limits for
Inspections - Answers Important and common tool to assess quality during the construction
phase
Responsibility's of building officials - Answers Main responsibility is to ensure the health and
safety of the structure
Submittals - Answers Are any item required to be delivered to the architects or engineer (A/E) as
a requirement of the contract documents
Types of submittals - Answers Shop drawings, material product data, samples
A quality management typically consists of four terms - Answers Quality planning, quality
assurance, quality control, and quality improvement
Quality management plan (QMP) - Answers Quality objectives, key projects deliverables and
processes, quality standards, quality control and assurance activity's, quality roles and
responsibilities, quality tools.
Quality management plan (QMP) - Answers Define the scope of work of the project, define
project objectives, define critical to quality (CTQ)
QMP quality manual - Answers A high level overview of the company's quality policy
Quality assurance QA - Answers The quality requirements for a product or service will be
fulfilled
Quality control QC - Answers The observational techniques and activities used to fulfill
requirements for quality
Total quality management TQM - Answers Approach to maximize competitiveness of an
organization, through continuous improvements of its products services, people, processes, and
environments.
DMAIC process - Answers Define, Measure, Analyze, Improve, Control
lean manufacturing - Answers Reduce or eliminate waste
JIT - Answers Aim is to reduce in process inventory, reduce handling, transport and storage
costs
Last planner system - Answers A workflow method to increase worker productivity and
accountability through tight scheduling and detailing group planning
Population - Answers A population is the group from which data are to be collected
Sample - Answers A sample is a subset of the population
Variable - Answers A variable is a feature characteristic of any member of the population
differing in quality or quantity from one member to another
Quantitative variable - Answers A variable differing in quantity is called a quantitative variable,
for example, the weight of a person, number of people in a car
Qualitative variable - Answers A variable differing in quality is called a qualitative variable or
attribute, for example color, the degree of damage of a car in an accident
Discrete variable - Answers A discrete variable is one which no value may be assumed between
, two given values, for example, number of children in a family
Continuous variable - Answers A continuous variable is one which any value may be assumed
between two given values, for example, water volume or weight
Two forms of error in measurement - Answers Systematic error or bias
Random error
Statistical process control SPC - Answers Collection of problem solving tools used to achieve
process stability and improve capability
Seven tools of quality - Answers 1. Cause and effect diagram
2. Check sheet
3. Histogram
4. Pareto chart
5. Scatter diagram
6. Run charts
7. Control charts
Check sheet - Answers Used to collect data in real time at the location the data is generated
Pareto chart - Answers Similar to histogram however they are arranged in order or by frequency
Scatter diagram - Answers Helps identify potential relationships between two variables
Run charts - Answers Are used to plot univariate data as a function of time, helps determine
shifts and trends
Control charts - Answers Graphical display of a quality characteristic that has been measured or
computed from a sample versus the sample number or time, contains control limits for
Inspections - Answers Important and common tool to assess quality during the construction
phase
Responsibility's of building officials - Answers Main responsibility is to ensure the health and
safety of the structure
Submittals - Answers Are any item required to be delivered to the architects or engineer (A/E) as
a requirement of the contract documents
Types of submittals - Answers Shop drawings, material product data, samples
