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1. What is Supply Chain Man- Operations and supply chain managers focus on how to devel-
agement? op capabilities to design, produce, and deliver products and
services in a competitive market.
2. What are the capabilities dri- 1. Products and service features
ving performance that sup- 2. Decrease costs
ply chain managers focus in 3. Increase quality
bringing products and ser- 4. Reduce time to market
vices to market? 5. Ability to innovate
3. What are the six primary 1. Planning what you want to do
processes that the Supply 2. Sourcing where you will get your inputs
Chain Council recognizes? 3. Making your product or service
4. Delivering your product or service
5. Having a mechanism for returns
6. Engage - looking at ways to innovate and improve the other
five
4. Why is supply chain manage- 79% of supply chain leaders have revenue growth that is sig-
ment important? nificantly above average compared to 8% of supply chain fol-
lowers
5. What are the consequences 1. Loss of productivity - if you don't have what you need you
of poor supply chain manage- aren't producing shiznit
ment? 2. Customer complaints - if popeyes doesn't have chicken cus-
tomers will likely not come back again
3. Increased Costs - companies will have to expedite their
process to get stuff back into production which can cost more
4. Loss of revenue - when KFC was shutdown, they weren't
generating any revenue
5. Damage to brand - pretty much same as customer com-
plaints but the long term impact
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6. What are the top supply chain 1. Flexibility and responsiveness to changes in demand or
challenges? product mix
2. Supplier performance in terms of risk, reliability and quality
3. Ensuring sufficient supplier capacity to meet demand
4. Effectively supporting new product launches.
5. Lack of competitive cost structure
7. What are the top 5 challenges 1. Hiring qualified workers
facing companies overall? 2. Customer demands for lower costs/pricing
3. Customer demands for faster response times.
4. Increasing competitive intensity , rising customer expecta-
tions
5. Forecasting
8. What is the hierarchy of deci- 1. Supply chain strategy decisions (long term)
sions in supply chain manage- 2. Supply Chain Operations Planning decisions (medium
ment? term)
3. Supply Chain Execution decisions (short term)
9. What are some supply chain Network configuration, Supply chain model, outsourcing, ver-
decisions that are long term? tical integration?
10. What are some supply chain Lean, S&OP, Inventory Management
decisions that are medium
term?
11. What are some supply chain Scheduling people, scheduling equipment, scheduling prod-
decisions that are short term? uct
12. When a supply chain operat- An efficient supply chain is COST focused. Specifically, focused
ing model is efficient, what on cost reduction, asset utilization, efficiency, productivity, yield
does it focus on? capacity utilization, scale, etc.
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13. When a supply chain operat- A responsive supply chain is focused on SPEED. Specifically fo-
ing model is responsive, what cused on responding speedily to changes in customer delivery
does it focus on? requirements (typically volume and lead time).
14. If a supply chain operating Efficient Capacity Strategy
strategy is focused on main-
taining a high average utiliza-
tion rate, what strategy is be-
ing used?
15. If a supply chain operating Responsive Capacity Strategy
strategy is focused on deploy-
ing excess buffer capacity/ca-
pacity flexibility, what strate-
gy is being used?
16. If a supply chain operating Efficient Inventory Strategy
strategy is focused on gen-
erating high turns and min-
imize inventory throughput
the supply chain, what strate-
gy is being used?
17. If a supply chain operating Responsive Inventory Strategy
strategy is focused on deploy-
ing significant buffer/safety
stocks of parts or finished
goods, what strategy is being
used?
18. If a supply chain operating Efficient Lead Time Strategy
strategy is focused on reduc-
ing lead time as long as it
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doesn't increase cost, what
strategy is being used?
19. If a supply chain operating Responsive Lead Time Strategy
strategy is focused on invest-
ing aggressively in ways to re-
duce lead time, what strategy
is being used?
20. If a supply chain operating Efficient Supplier Capability Strategy
strategy is focused on se-
lecting primarily for cost and
quality, what strategy is being
used?
21. If a supply chain operating Responsive Supplier Capability Strategy
strategy is focused on select-
ing primarily for speed, flexi-
bility, resp., and quality, what
strategy is being used?
22. If a supply chain operating Efficient Logistics Strategy
strategy is focused on greater
reliance on low cost modules,
what strategy is being used?
23. If a supply chain oper- Responsive Logistics Strategy
ating strategy is focused
on greater reliance on
fast/speedy modes, what
strategy is being focused on?
24. Low cost/ Efficient SC