Chapter 1 Pre-assessment Test SHRM-CP and SHRM-SCP Exam Questions With Correct Answers

Chapter 1 Pre-assessment Test SHRM-CP
and SHRM-SCP Exam Questions With
Correct Answers

1. |One |of |the |key |PEST |factors |that |can |influence |an |organization's |global |talent |acquisition |
and |retention |strategies |is |the |following |question: |Do |tax |and |other |socialized |incentives |exist |
that |could |influence |hiring |decisions? |This |factor |is |identified |as:

A. |Political

B. |Economic

C. |Social

D. |Technological |- |CORRECT |ANSWER✔✔-A. |Political

A. |The |factor |that |addresses |whether |tax |or |other |socialized |incentives |exist |that |could |
influence |hiring |decisions |is |a |political |factor.



2. |What |is |behavioral |engagement?

A. |The |inherent |personality-based |elements |that |make |an |individual |predisposed |to |being |
engaged

B. |Workplace |conditions |or |practices |that |can |be |improved |through |organizational |
interventions |under |management's |control

C. |The |effort |employees |put |into |their |jobs, |which |leads |to |greater |value

D. |When |employees |appear |engaged |but |do |not |feel |or |think |in |an |engaged |way |- |CORRECT |
ANSWER✔✔-C. |The |effort |employees |put |into |their |jobs, |which |leads |to |greater |value

C. |Behavioral |engagement |is |evident |in |the |effort |employees |put |into |their |jobs, |which |leads |
to |greater |value, |creating |higher |performance |from |their |less-engaged |counterparts.



3. |An |employee |opinion |survey |is |a |survey |that:

,A. |Attempts |to |determine |employee |perceptions |of |the |quality |of |management |and |the |
effectiveness |of |compensation |and |benefits |programs

B. |Attempts |to |measure |data |on |specific |issues |such |as |safety |procedures |or |work |processes

C. |Focuses |on |the |employee |level |of |satisfaction, |commitment, |and |morale

D. |Identifies |quality |and |measure |of |work-life |issues |- |CORRECT |ANSWER✔✔-B. |Attempts |to |
measure |data |on |specific |issues |such |as |safety |procedures |or |work |processes

B. |An |employee |opinion |survey |is |a |survey |that |is |designed |to |measure |important |data |on |
specific |issues |that |the |employer |may |be |evaluating |or |considering



4. |What |is |a |participatory |learning |method |called |in |which |a |group |of |learners, |sitting |in |the |
center |of |a |circle, |debate |or |discuss |a |topic |while |the |remaining |learners |observe |the |
discussion?

A. |Round |robin

B. |T-group

C. |Role |play

D. |Fishbowl |activity |- |CORRECT |ANSWER✔✔-D. |Fishbowl |activities |involve |a |group |of |learners |
sitting |in |the |center |of |a |circle |debating |or |discussing |a |topic |while |the |remaining |learners |
observe |the |discussion.

D. |Fishbowl |activity



5. |Which |of |the |following |job |analysis |methods |has |the |benefit |of |defining |the |job |with |a |
relatively |objective |approach |and |also |enables |analysis |to |be |performed |using |computer |
models?

A. |Interview

B. |Highly |structured |questionnaire

C. |Open-ended |questionnaire

D. |Work |diary |or |log |- |CORRECT |ANSWER✔✔-B. |Highly |structured |questionnaire

B. |A |highly |structured |questionnaire |has |the |benefit |of |defining |the |job |with |a |relatively |
objective |approach |and |also |enables |analysis |using |computer |models. |This |is |good |when |a |
large |number |of |jobs |must |be |analyzed |and |there |are |limited |resources |to |do |it.

, 6. |Which |organizational |lifecycle |phase |features |efforts |to |maximize |efficiency |out |of |every |
existing |element |of |the |business?

A. |Introduction

B. |Standardization

C. |Maturity

D. |Decline |- |CORRECT |ANSWER✔✔-C. |Maturity

C. |During |maturity, |managers |must |focus |on |maximizing |efficiency |out |of |every |existing |
element |of |the |business. |They |must |not |only |control |the |use |of |resources |and |manage |risks |
but |also |be |creative |problem |solvers.



7. |What |is |the |purpose |of |a |SWOT |analysis?

A. |To |determine |an |organization's |operating |requirements |during |an |upcoming |fiscal |year

B. |To |identify |current |market |pressures |with |potential |negative |impact |on |the |organization

C. |To |evaluate |organizational |merger |prospects |as |part |of |a |due |diligence |assessment

D. |To |assess |an |organization's |strategic |capabilities |in |comparison |to |the |threats |and |
opportunities |identified |during |environmental |scanning |- |CORRECT |ANSWER✔✔-D. |The |SWOT |
analysis |is |a |simple |and |effective |process |for |assessing |an |organization's |strategic |capabilities |
in |comparison |to |the |threats |and |opportunities |identified |as |part |of |the |analysis

D. |To |assess |an |organization's |strategic |capabilities |in |comparison |to |the |threats |and |
opportunities |identified |during |environmental |scanning



8. |What |is |the |purpose |of |a |mission |statement?

A. |To |specify |what |activities |an |organization |intends |to |pursue

B. |To |provide |a |guiding |image |of |the |future |an |organization |plans |to |attain |through |its |strategy

C. |To |identify |beliefs |that |are |important |to |an |organization |and |that |often |dictate |employee |
behavior

D. |To |identify |high-level |targets |that |can |become |specific |measureable |objectives |- |CORRECT |
ANSWER✔✔-A. |To |specify |what |activities |an |organization |intends |to |pursue