MQM 227 Questions and Answers 100%
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Test
Regarding Deming's Deadly Diseases, which of the following statements is
incorrect?
a. Job-hopping managers never understand the companies that they work
for and are never there long enough to effect long-term changes.
b. Evaluation of employee performance often destroys teamwork, nurtures
rivalry, and builds fear.
c. An emphasis on short-term profits promotes quality and productivity.
,d. Running a company on visible figures alone is problematic. - 🧠 ANSWER
✔✔c. An emphasis on short-term profits promotes quality and productivity.
Which of the following statements is incorrect?
a. Internal failure costs occur prior to delivery or shipment of the product or
the furnishing of a service to the customer.
b. Appraisal costs may include such activities as SPC charting by the
production operator, a self-checking machine tool, or automatic process
control equipment.
c. Prevention costs are the costs of all activities specifically designed to
prevent poor quality in products or services.
d. External failure costs occur after delivery or shipment of the product and
during or after furnishing of a service to the customer. - 🧠 ANSWER ✔✔b.
Appraisal costs may include such activities as SPC charting by the
production operator, a self-checking machine tool, or automatic process
control equipment.
Regarding Deming's Philosophy of Management, which of the following
statements is incorrect?
a. Increase dependence on mass inspection.
,b. Create constancy of purpose for improvement of product and service.
c. Improve constantly and forever the system of production and service.
d. End the practice of awarding business to the supplier with the lowest
price regardless of quality.
e. Remove barriers to pride of workmanship. People are eager to do a
good job and distressed when they can't. Too often, misguided supervisors,
faulty equipment, and defective materials stand in the way. - 🧠 ANSWER
✔✔a. Increase dependence on mass inspection.
What is the difference between capacity and inventory levels?
a. Capacity is how many products we can make in a given time period
while inventory levels are how many products we have on our shelves.
b. Inventory levels are how many products we can make in a given time
period while capacity is how much inventory we can store on our shelves.
c. Capacity is how much inventory we can store on our shelves while
inventory levels are how many products we have on those shelves.
d. Inventory levels are how many layers of inventory we can place on our
shelves while capacity is how many shelves we have to store these levels
of inventory. - 🧠 ANSWER ✔✔a. Capacity is how many products we can
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
PRIVACY STATEMENT. ALL RIGHTS RESERVED
, make in a given time period while inventory levels are how many products
we have on our shelves.
Which of the following is not considered one of the four major operational
decision responsibilities?
a. Transformation process
b. Inventory
c. Quality
d. Capability - 🧠 ANSWER ✔✔d. Capability
Regarding Deming's Philosophy of Management, which of the following
statements is incorrect?
a. The job of a supervisor is not to tell people what to do or to punish them
but to lead. Leading consists of helping people do a better job.
b. Institute training. Too often, workers have learned their job from another
worker who was never trained properly or are forced to follow unintelligible
instructions.
c. Create slogans, exhortations, and targets for the workforce. Slogans are
based on the supposition that employees could do better if they tried.
Correct 2025 Expert Verified | Ace the
Test
Regarding Deming's Deadly Diseases, which of the following statements is
incorrect?
a. Job-hopping managers never understand the companies that they work
for and are never there long enough to effect long-term changes.
b. Evaluation of employee performance often destroys teamwork, nurtures
rivalry, and builds fear.
c. An emphasis on short-term profits promotes quality and productivity.
,d. Running a company on visible figures alone is problematic. - 🧠 ANSWER
✔✔c. An emphasis on short-term profits promotes quality and productivity.
Which of the following statements is incorrect?
a. Internal failure costs occur prior to delivery or shipment of the product or
the furnishing of a service to the customer.
b. Appraisal costs may include such activities as SPC charting by the
production operator, a self-checking machine tool, or automatic process
control equipment.
c. Prevention costs are the costs of all activities specifically designed to
prevent poor quality in products or services.
d. External failure costs occur after delivery or shipment of the product and
during or after furnishing of a service to the customer. - 🧠 ANSWER ✔✔b.
Appraisal costs may include such activities as SPC charting by the
production operator, a self-checking machine tool, or automatic process
control equipment.
Regarding Deming's Philosophy of Management, which of the following
statements is incorrect?
a. Increase dependence on mass inspection.
,b. Create constancy of purpose for improvement of product and service.
c. Improve constantly and forever the system of production and service.
d. End the practice of awarding business to the supplier with the lowest
price regardless of quality.
e. Remove barriers to pride of workmanship. People are eager to do a
good job and distressed when they can't. Too often, misguided supervisors,
faulty equipment, and defective materials stand in the way. - 🧠 ANSWER
✔✔a. Increase dependence on mass inspection.
What is the difference between capacity and inventory levels?
a. Capacity is how many products we can make in a given time period
while inventory levels are how many products we have on our shelves.
b. Inventory levels are how many products we can make in a given time
period while capacity is how much inventory we can store on our shelves.
c. Capacity is how much inventory we can store on our shelves while
inventory levels are how many products we have on those shelves.
d. Inventory levels are how many layers of inventory we can place on our
shelves while capacity is how many shelves we have to store these levels
of inventory. - 🧠 ANSWER ✔✔a. Capacity is how many products we can
COPYRIGHT©PROFFKERRYMARTIN 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE.
PRIVACY STATEMENT. ALL RIGHTS RESERVED
, make in a given time period while inventory levels are how many products
we have on our shelves.
Which of the following is not considered one of the four major operational
decision responsibilities?
a. Transformation process
b. Inventory
c. Quality
d. Capability - 🧠 ANSWER ✔✔d. Capability
Regarding Deming's Philosophy of Management, which of the following
statements is incorrect?
a. The job of a supervisor is not to tell people what to do or to punish them
but to lead. Leading consists of helping people do a better job.
b. Institute training. Too often, workers have learned their job from another
worker who was never trained properly or are forced to follow unintelligible
instructions.
c. Create slogans, exhortations, and targets for the workforce. Slogans are
based on the supposition that employees could do better if they tried.
