PHM 314 Final / PHM 314 Final Exam
Study Guide | Complete Questions &
Verified Answers PDF FREE DOWNLOAD
Multidisciplinary care - ---✔✔✔ANSWER----many different professionals,
independent of each other, working for the good of the patient.
Interdisciplinary care - ---✔✔✔ANSWER----many different professionals working
together forn the good of the patient.
Stage 0 of pharmacist collaborative working relationships - ---✔✔✔ANSWER----
Professional awareness, traditional pharmacist-patient relationship. Exchanges
between the physician and pharmacist are discrete and minimal. (no attempts to
change the existing relationship)
,Stage 1 of pharmacist collaborative working relationships - ---✔✔✔ANSWER----
Professional recognition, involves exclusively the pharmacist's effort to establish a
relationship with the physician. The pharmacist informs the physician of the
services the pharmacy can provide. The goal is trust. Pharmacists working to
enhance their own attractiveness or usefulness to the physician.
Stage 2 of pharmacist collaborative working relationships - ---✔✔✔ANSWER----
Exploration and trial, requires some low level of commitment on the part of the
physician above and beyond what has been demonstrated (in the first two stages)
May involve referring a patient or patients so they can utilize the pharmacists
abilities to deliver both quantity and quality of services.
Stage 3 of pharmacist collaborative working relationships - ---✔✔✔ANSWER----
Professional relationship expansion, is the national progression of activities
undertaken in earlier stages. Physicians initiate the exchange, the pharmacist still
has more responsibility.
Stage 4 of pharmacist collaborative working relationships - ---✔✔✔ANSWER----
Commitment to collaborative working relationship: achieved when the physician
is convinced that the benefits of the collaborative relationship outweigh any risks.
Relationship is lengthy, consistent and involved a high level of output from all
parties.
Lesson #1: Know Thyself - ---✔✔✔ANSWER----Our individuality mediates our
models...Each person in the organization will have a somewhat different mental
model of how the collaboration will proceed.
,Lesson #2: Learn to Value and Manage Diversity - ---✔✔✔ANSWER----While it is
dangerous to stereotype gender communications in absolute terms, ignoring
differences is equally dangerous.
Lesson #3: Develop Constructive Conflict Resolution Skills - ---✔✔✔ANSWER----
Conflict resolution is the cornerstone of collaborative success. The nature of
conflict, like that of collaboration, is complex. Conflict can both hinder and
facilitate collaboration
Lesson #4: Use Your Power to Create Win-Win Situations - ---✔✔✔ANSWER----
Both people in the situation win
Lesson #5: Master Interpersonal and Process Skills - ---✔✔✔ANSWER----An
organizational skill essential for collaboration is systems thinking, the ability to see
the contextual situation from the perspective of the entire system
Lesson #6: Recognize that Collaboration is a Journey - ---✔✔✔ANSWER----Time
and daily effort are required to identify and successfully engage in collaboration
opportunities.
What are lessons 7, 8, 9 & 10? - ---✔✔✔ANSWER----Lesson # 7: Leverage
Multidisciplinary Forums to Increase Collaboration
Lesson #8: Appreciate that Collaboration Can Occur Spontaneously
Lesson #9: Balance Autonomy and Unity in Collaborative Relationships
Lesson #10: Remember that Collaboration is Not Required for All Decisions
, What is the ISMP - ---✔✔✔ANSWER----Institute for Safe Medication Practices
What is the role of the ISMP - ---✔✔✔ANSWER----The role is to prevent
medication errors, medication safety information, empowering the healthcare
community, education, collaboration, and advocacy.
Deaths per year from medical errors - ---✔✔✔ANSWER----250,000
Appreciation inquiry theory - ---✔✔✔ANSWER----a theory and approach...[that
focuses] on the positive strengths of an organization and the possibilities rather
than problems.
Informational continuity - ---✔✔✔ANSWER----Transfer of patient information
required to make appropriate health care decisions
Management continuity - ---✔✔✔ANSWER----Management of a health
condition that is responsible to a patients changing needs. Individualized patient
care plan
Relational continuity - ---✔✔✔ANSWER----Therapeutic and personal
relationship between a patient and one or more providers. Improved
communication, trust, and sustained sense of responsibility
What is a medical home? - ---✔✔✔ANSWER----Primary health care that is
accessible, family centered, coordinated, comprehensive, continuous,
compassionate and culturally effective. Patient centered primary health care to
Study Guide | Complete Questions &
Verified Answers PDF FREE DOWNLOAD
Multidisciplinary care - ---✔✔✔ANSWER----many different professionals,
independent of each other, working for the good of the patient.
Interdisciplinary care - ---✔✔✔ANSWER----many different professionals working
together forn the good of the patient.
Stage 0 of pharmacist collaborative working relationships - ---✔✔✔ANSWER----
Professional awareness, traditional pharmacist-patient relationship. Exchanges
between the physician and pharmacist are discrete and minimal. (no attempts to
change the existing relationship)
,Stage 1 of pharmacist collaborative working relationships - ---✔✔✔ANSWER----
Professional recognition, involves exclusively the pharmacist's effort to establish a
relationship with the physician. The pharmacist informs the physician of the
services the pharmacy can provide. The goal is trust. Pharmacists working to
enhance their own attractiveness or usefulness to the physician.
Stage 2 of pharmacist collaborative working relationships - ---✔✔✔ANSWER----
Exploration and trial, requires some low level of commitment on the part of the
physician above and beyond what has been demonstrated (in the first two stages)
May involve referring a patient or patients so they can utilize the pharmacists
abilities to deliver both quantity and quality of services.
Stage 3 of pharmacist collaborative working relationships - ---✔✔✔ANSWER----
Professional relationship expansion, is the national progression of activities
undertaken in earlier stages. Physicians initiate the exchange, the pharmacist still
has more responsibility.
Stage 4 of pharmacist collaborative working relationships - ---✔✔✔ANSWER----
Commitment to collaborative working relationship: achieved when the physician
is convinced that the benefits of the collaborative relationship outweigh any risks.
Relationship is lengthy, consistent and involved a high level of output from all
parties.
Lesson #1: Know Thyself - ---✔✔✔ANSWER----Our individuality mediates our
models...Each person in the organization will have a somewhat different mental
model of how the collaboration will proceed.
,Lesson #2: Learn to Value and Manage Diversity - ---✔✔✔ANSWER----While it is
dangerous to stereotype gender communications in absolute terms, ignoring
differences is equally dangerous.
Lesson #3: Develop Constructive Conflict Resolution Skills - ---✔✔✔ANSWER----
Conflict resolution is the cornerstone of collaborative success. The nature of
conflict, like that of collaboration, is complex. Conflict can both hinder and
facilitate collaboration
Lesson #4: Use Your Power to Create Win-Win Situations - ---✔✔✔ANSWER----
Both people in the situation win
Lesson #5: Master Interpersonal and Process Skills - ---✔✔✔ANSWER----An
organizational skill essential for collaboration is systems thinking, the ability to see
the contextual situation from the perspective of the entire system
Lesson #6: Recognize that Collaboration is a Journey - ---✔✔✔ANSWER----Time
and daily effort are required to identify and successfully engage in collaboration
opportunities.
What are lessons 7, 8, 9 & 10? - ---✔✔✔ANSWER----Lesson # 7: Leverage
Multidisciplinary Forums to Increase Collaboration
Lesson #8: Appreciate that Collaboration Can Occur Spontaneously
Lesson #9: Balance Autonomy and Unity in Collaborative Relationships
Lesson #10: Remember that Collaboration is Not Required for All Decisions
, What is the ISMP - ---✔✔✔ANSWER----Institute for Safe Medication Practices
What is the role of the ISMP - ---✔✔✔ANSWER----The role is to prevent
medication errors, medication safety information, empowering the healthcare
community, education, collaboration, and advocacy.
Deaths per year from medical errors - ---✔✔✔ANSWER----250,000
Appreciation inquiry theory - ---✔✔✔ANSWER----a theory and approach...[that
focuses] on the positive strengths of an organization and the possibilities rather
than problems.
Informational continuity - ---✔✔✔ANSWER----Transfer of patient information
required to make appropriate health care decisions
Management continuity - ---✔✔✔ANSWER----Management of a health
condition that is responsible to a patients changing needs. Individualized patient
care plan
Relational continuity - ---✔✔✔ANSWER----Therapeutic and personal
relationship between a patient and one or more providers. Improved
communication, trust, and sustained sense of responsibility
What is a medical home? - ---✔✔✔ANSWER----Primary health care that is
accessible, family centered, coordinated, comprehensive, continuous,
compassionate and culturally effective. Patient centered primary health care to
