FULL QUESTIONS AND COMPLETE ANSWERS
GRADED A+
◉ 2. What should be done when writing a report to document an
incident that has occurred?
A. Follow company policy regarding incident reports.
B. Write the name of every person working that evening.
C. Print all records of liquor sales for that evening.
D. Write the report at the end of the shift. Answer: A
◉ 3. A guest who has been drinking whiskey and cola asks for a
double because the last
drink tasted watered down. This is a sign of
A. relaxed inhibitions.
B. impaired judgment.
C. slowed reaction time.
D. impaired motor coordination. Answer: B
,◉ 4. Which step should be taken when police or liquor-control
officials arrive at an establishment?
A. Prevent officials from entering the establishment.
B. Answer only questions you feel comfortable with. Full cooperation
is not required.
C. Notify management that law enforcement is on the premises and
fully cooperate.
D. Determine the purpose of their visit to justify their entry. Answer:
C
◉ . Employees who are found guilty of a criminal violation
A. will have to quit their job.
B. may be forced to pay monetary damages to a third party.
C. may have to go to jail.
D. will be prohibited from serving alcohol. Answer: C
◉ Dram shop laws are laws that
A. allow both employees and owners of an establishment to be sued
by someone who was hurt by a patron who was drinking alcohol
while there.
, B. protect employees, but allow owners to be sued by someone who
was hurt by a patron who was drinking alcohol while there.
C. protect both employees and owners of an establishment from
being sued by someone who was hurt by a patron who was drinking
alcohol while there.
D. protect owners, but allow employees to be sued by someone who
was hurt by a patron who was drinking alcohol while there. Answer:
A
◉ 7. When can a server be held liable for overserving alcohol to
guests?
A. When serving the guest more than one drink at a time
B. When doubling the alcohol in the guest's drink without increasing
the price
C. When the guest does not have a designated driver
D. Always, because a server is always liable Answer: D
◉ 8. A server is preparing to stop alcohol service to a guest and has
secured backup.
Where should the backup person stand?
A. Right next to the server with sleeves rolled up, ready for a
confrontation