COMPLETE QUESTIONS AND ANSWERS
GRADED A+
◉ What two date shortcuts could a user enter in the "Start search
on" field to schedule an appointment two weeks from today?
Answer: w+2
t+14
◉ When would the Auto scheduler be used during appointment
scheduling? Answer: to find first available appointment
◉ Where can information be verified? How can a user identify
information has been verified? Answer: sidebar checklist or
checklist folder; green checkmark
◉ True or False: When you select the Auto search checkbox on the
Make Appointment form, the Schedule Scanner disappears. Answer:
true
◉ What button on the activity toolbar is selected to view the
patient's blue folders? Answer: Detailed View
, ◉ True or False: The permanent address is where the patient
receives billing statements. Answer: false; guarantor address
◉ The (blank) defines the (blank) and (blank) used for a specific
visit. Answer: Hospital Account Record (HAR)
guarantor
insurance
◉ True or False: The HAR is used to track charges, payments, and
other transactions. Answer: true
◉ When creating a guarantor account, why should the Create New
Account be used for a new dependent patient? Answer: Ochsner's
Individual Billing requires each patient record to have a unique
guarantor account.
◉ How are appointments linked with orders identified on the
Appointment Desk? Answer: purple box and clipboard icons
◉ True or False: Sequential appointments have to be scheduled with
the same providers. Answer: false
◉ What is the name of Epic's internal messaging system? Answer: In
Basket