SHRM-CP - PRACTICE EXAM
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Operations Exam 2 CH. 13 EXAM 3 REVIEW Management 208: Chapter 3
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,1) A specialized field which works on B. ergonomics.
engineering the work environment is:
A. industrial existentialism. B.
ergonomics. C. environmentalism. D.
engineering design
2) A primary advantage of B. in an unstructured interview, the interviewer can ask follow-up
unstructured versus structured questions and pursue points of interest as they develop
interviewing techniques is that: A.
structured interviews take less time B.
in an unstructured interview, the
interviewer can ask follow-up
questions and pursue points of
interest as they develop C.
unstructured interviews are in
compliance with EEOC regulations,
whereas structured interviews are not
D. unstructured interviews are more
cost effective
,3) A common repatriation problem B. there is usually high employee turnover following repatriation
for international companies is that: A.
repatriation usually precipitates
employee grievances B. there is
usually high employee turnover
following repatriation C. repatriated
employees usually demand
significantly higher salaries D.
repatriated employees generally do
not wish to return to the U.S.
4) If an OSHA inspector shows up at A. check and verify the inspector's credentials
the workplace, the first step an HR
professional should take is: A. check
and verify the inspector's credentials
B. close the workplace and send the
employees home C. deny any
violation noted by the inspector D.
secure all health and safety related
company records in a locked
location
, 5) Comparing the expense of a C. Cost-benefit analysis
program versus its projected and
identifiable results is using which
planning technique? A. Zero-based
budgeting B. MBO C. Cost-benefit
analysis D. Variable budgeting
6) Frederick Taylor is noted for his C. Making the work process more efficient and less fatiguing
contribution to: A. performance
appraisal systems B. "humanizing" the
workplace C. Making the work
process more efficient and less
fatiguing D. Pension reform