ORGB364 - FINAL EXAM TERMS / MOST
RECENT VERSION WITH WELL-DETAILED
QUESTIONS AND ANSWERS / ALREADY
GRADED A+ / GUARANTEED PASS
Ability
the natural aptitudes and learned capabilities required to successfully
complete a task
Affective Organizational Commitment
an individual's emotional attachment to, involvement in, and
identification with an organization
achievement-nurturing orientation
a cross-cultural value describing the degree to which people in a
culture emphasize competitive versus cooperative relations with
other people
Agreeableness
A personality dimension that describes someone who is good
natured, cooperative, and trusting.
Adaptive culture
an organizational culture in which employees are receptive to change,
including the ongoing alignment of the organization to its
environment and continuous improvement of internal processes
Anchoring & Adjustment Heuristic
a natural tendency for people to be influenced by an initial anchor
point such that they do not sufficiently move away from that point as
new information is provided
,Artifacts
the observable symbols and signs of an organization's culture
Attitudes
the cluster of beliefs, assessed feelings, and behavioral intentions
toward a person, object, or event
Attraction-Selection-Attribution Theory
theory which states that organizations have a natural tendency to
attract, select, and retain people with values and personality
characteristics that are consistent with the organization's character,
resulting in more homogeneous organization and stronger culture
Attribution Process
the perceptual process of deciding whether an observed behavior or
event is caused largely by internal or external factors
Authentic Leadership
the view that effective leaders need to be aware of, feel comfortable
with, and act consistently with their values, personality, and self-
concept
Availability Heuristic
natural tendency to assign higher probabilities to objects that are
easier to recall from memory
Best Alternative to a Negotiated Agreement (BATNA)
the best outcome you might achieve through some other course of
action if you abandon the current negotiation
Bicultural Audit
a process of diagnosing cultural relations between companies and
determining the extent to which cultural clashes will likely occur
Bounded Rationality
the view that people are bounded in their decision-making
capabilities, including access to limited information, limited
information processing, and tendency toward satisficing rather than
maximizing when making choices
Brainstorming
, a freewheeling, face-to-face meeting where team members aren't
allowed to criticize but are encouraged to speak freely, generate as
many ideas as possible, and build on the ideas of others
Brainwriting
a variation of brainstorming whereby participants write (rather than
speak about) and share their ideas
Brooks's Law
the principle that adding more people to a late software project only
makes it later
Categorical Thinking
organizing people and objects into preconceived categories that are
stored in our long-term memory
Ceremonies
planned displays of organizational culture, conducted specifically for
the benefit of an audience
Cognitive Dissonance
emotional experience caused by a perception that our beliefs,
feelings, and behaviour are incongruent with each other
Collectivism
a cross-cultural value describing the degree to which people in a
culture emphasize duty to groups to which they belong and to group
harmony
Communication
the process by which information is transmitted and understood
between two or more people
Confirmation Bias
the process of screening out information that is contrary to our
values and assumptions and to more readily accept confirming
information
Conflict
process in which one party perceives that its interests are being
opposed or negatively affected by another party
Conscientiousness
RECENT VERSION WITH WELL-DETAILED
QUESTIONS AND ANSWERS / ALREADY
GRADED A+ / GUARANTEED PASS
Ability
the natural aptitudes and learned capabilities required to successfully
complete a task
Affective Organizational Commitment
an individual's emotional attachment to, involvement in, and
identification with an organization
achievement-nurturing orientation
a cross-cultural value describing the degree to which people in a
culture emphasize competitive versus cooperative relations with
other people
Agreeableness
A personality dimension that describes someone who is good
natured, cooperative, and trusting.
Adaptive culture
an organizational culture in which employees are receptive to change,
including the ongoing alignment of the organization to its
environment and continuous improvement of internal processes
Anchoring & Adjustment Heuristic
a natural tendency for people to be influenced by an initial anchor
point such that they do not sufficiently move away from that point as
new information is provided
,Artifacts
the observable symbols and signs of an organization's culture
Attitudes
the cluster of beliefs, assessed feelings, and behavioral intentions
toward a person, object, or event
Attraction-Selection-Attribution Theory
theory which states that organizations have a natural tendency to
attract, select, and retain people with values and personality
characteristics that are consistent with the organization's character,
resulting in more homogeneous organization and stronger culture
Attribution Process
the perceptual process of deciding whether an observed behavior or
event is caused largely by internal or external factors
Authentic Leadership
the view that effective leaders need to be aware of, feel comfortable
with, and act consistently with their values, personality, and self-
concept
Availability Heuristic
natural tendency to assign higher probabilities to objects that are
easier to recall from memory
Best Alternative to a Negotiated Agreement (BATNA)
the best outcome you might achieve through some other course of
action if you abandon the current negotiation
Bicultural Audit
a process of diagnosing cultural relations between companies and
determining the extent to which cultural clashes will likely occur
Bounded Rationality
the view that people are bounded in their decision-making
capabilities, including access to limited information, limited
information processing, and tendency toward satisficing rather than
maximizing when making choices
Brainstorming
, a freewheeling, face-to-face meeting where team members aren't
allowed to criticize but are encouraged to speak freely, generate as
many ideas as possible, and build on the ideas of others
Brainwriting
a variation of brainstorming whereby participants write (rather than
speak about) and share their ideas
Brooks's Law
the principle that adding more people to a late software project only
makes it later
Categorical Thinking
organizing people and objects into preconceived categories that are
stored in our long-term memory
Ceremonies
planned displays of organizational culture, conducted specifically for
the benefit of an audience
Cognitive Dissonance
emotional experience caused by a perception that our beliefs,
feelings, and behaviour are incongruent with each other
Collectivism
a cross-cultural value describing the degree to which people in a
culture emphasize duty to groups to which they belong and to group
harmony
Communication
the process by which information is transmitted and understood
between two or more people
Confirmation Bias
the process of screening out information that is contrary to our
values and assumptions and to more readily accept confirming
information
Conflict
process in which one party perceives that its interests are being
opposed or negatively affected by another party
Conscientiousness
