MHR 523 chapter 4: Defining, Analysing & Defining
the Work || QUESTIONS WITH CORRECT
ANSWERS!!
job correct answer -a group of related activities and duties
position correct answer -specific duties and responsibilities performed by only one employee
work correct answer -tasks or activities that need to be completed
competencies correct answer -characteristics or behaviours necessary for successful work
performance in an organization
role correct answer -the part played by an employee within an organization and the associated
expected behaviours
job incumbent correct answer -the employee hired to do the job
job analysis correct answer -process of obtaining information about jobs by determining the
duties, tasks or activities and the skills, knowledge and abilities associated with the jobs
what is the ultimate purpose of job analysis? correct answer -improve organizational
performance and productivity
what is the process of job analysis? correct answer 1. where you get job
information(employee, supervisor, online job profiles)
2. how you obtain job information(questionaries, interviews, diaries, observations)
3. what job information is collected(tools, duties, responsibilities, equipment and skills
required, knowledge required, experience required, working conditions, effort, job content,
performance standards)
4. where the information goes(written job description including job title, summary of job, job
duties and responsibilities, job specification, skills, knowledge, abilities, standards of
performance)
5. how information is used(recruitment, selection, performance management, training and
development, health and safety, compensation
job description correct answer -a document that lists the tasks, duties, and responsibilities of a
job to be performed along with the skills, knowledge and abilities or competencies needed to
successfully complete the work
what are the typical headings for a job description? correct answer -job title(provides
indication of general nature of job ex. salesperson)
-reports to(listing of the position the job is accountable to)
-date(when the description was written, includes currency of information)
-written by and approved by(names of individuals who have written the document, can be
used for future contact and clarification)
-summary(describes overall purpose of job)
-duties and responsibilities(individual statements listed in order of importance of key duties
and responsibilities)
the Work || QUESTIONS WITH CORRECT
ANSWERS!!
job correct answer -a group of related activities and duties
position correct answer -specific duties and responsibilities performed by only one employee
work correct answer -tasks or activities that need to be completed
competencies correct answer -characteristics or behaviours necessary for successful work
performance in an organization
role correct answer -the part played by an employee within an organization and the associated
expected behaviours
job incumbent correct answer -the employee hired to do the job
job analysis correct answer -process of obtaining information about jobs by determining the
duties, tasks or activities and the skills, knowledge and abilities associated with the jobs
what is the ultimate purpose of job analysis? correct answer -improve organizational
performance and productivity
what is the process of job analysis? correct answer 1. where you get job
information(employee, supervisor, online job profiles)
2. how you obtain job information(questionaries, interviews, diaries, observations)
3. what job information is collected(tools, duties, responsibilities, equipment and skills
required, knowledge required, experience required, working conditions, effort, job content,
performance standards)
4. where the information goes(written job description including job title, summary of job, job
duties and responsibilities, job specification, skills, knowledge, abilities, standards of
performance)
5. how information is used(recruitment, selection, performance management, training and
development, health and safety, compensation
job description correct answer -a document that lists the tasks, duties, and responsibilities of a
job to be performed along with the skills, knowledge and abilities or competencies needed to
successfully complete the work
what are the typical headings for a job description? correct answer -job title(provides
indication of general nature of job ex. salesperson)
-reports to(listing of the position the job is accountable to)
-date(when the description was written, includes currency of information)
-written by and approved by(names of individuals who have written the document, can be
used for future contact and clarification)
-summary(describes overall purpose of job)
-duties and responsibilities(individual statements listed in order of importance of key duties
and responsibilities)
