UPDATED Study Guide QUESTIONS
AND CORRECT ANSWERS
When health care workers experience burnout, they are:
A) suffering from physical and emotional exhaustion
B) making many mistakes on the job
C) working beyond their level of training and ability - CORRECT ANSWER
suffering from physical and emotional exhaustion
Correct. Burnout is a condition in which the person feels physically and
emotionally exhausted.
Which of the following interactions is with an internal customer?
A) A daughter of a patient calls to inquire about her mother's status.
B) A lab technician calls to report an abnormal result.
C) A patient calls to reschedule an appointment. - CORRECT ANSWER
B) A lab technician calls to report an abnormal result.
Correct. A lab technician works within the health care industry.
Homeostasis means that the body is:
A) in the anatomical position
B) free of disease
C) continuously adjusting to changes
D) made up of many complex parts - CORRECT ANSWER C)
continuously adjusting to changes
, One benefit of massage therapy is that it promotes blood circulation.
A) True
B) False - CORRECT ANSWER ...
Which of the following services are best equipped to handle illnesses and
injuries requiring immediate attention?
A) emergency and urgent care services
B) inpatient services
C) screening clinics - CORRECT ANSWER A) emergency and urgent
care services
Feedback:
Correct. Emergency and urgent care services are the best choice for illnesses
and injuries requiring immediate attention.
The acceptance stage of dying is the phase when the patient wants more time.
A) True
B) False - CORRECT ANSWER B) False
Feedback:
The acceptance stage of dying is when patients develop a sense of peace with
themselves, friends, and community.
Incorrect Feedback:
Incorrect. Wanting more time is a part of the bargaining stage.
To get an accurate blood pressure reading, it is necessary to pump the cuff to 30
mm Hg higher than the anticipated systolic pressure.
A) True
B) False - CORRECT ANSWER A) True