MHR405 Midterm 1 || 100% Exam-Ready: Questions
& A+ Verified Solutions!!
Organizational Behaviour correct answer study of what people think, feel and do in and
around organizations
organizations correct answer group of people working interdependently towards a purpose
why study OB correct answer understand and predict the world
gives knowledge and tools to work with others
helps everyone
affect organization survival and success
benefits of studying OB correct answer master interpersonal skills
see behaviours and predict whats going to happen
organizational effectiveness correct answer organizations are effective when they have a
good fit with their external environment, are learning organizations, have efficient and
adaptive internal subsystems, satisfy key stakeholders needs
open system perspective correct answer organizations are complex organisms that live within
an external environment
organizational learning perspective correct answer knowledge is the driver of competitive
advantage
an organizations capacity to acquire, share, use and store valuable knowledge
3 levels of intellectual capital correct answer human capital
structural capital
relationship capital
human capital correct answer knowledge people possess and generate
structural capital correct answer knowledge in systems and structures
relationship capital correct answer value from relationships with customers and suppliers
organizational learning process correct answer knowledge acquisition, knowledge sharing,
knowledge use, knowledge storage, absorptive capacity, organizational memory
high performance work practices correct answer human capital is the source of competitive
advantage
employee involvement, job autonomy, develop competencies, performance based rewards
stakeholder perspective correct answer organizations are effective when the consider needs
and expectations of stakeholders
globalization correct answer economic, social and cultural connectivity with people over the
world
, workforce diversity correct answer brings better knowledge, decisions, representations,
financial returns
surface level diversity correct answer observable differences
deep-level diversity correct answer psychological characteristics
work life balance correct answer important employment issue
longer work hours
increased work related stress
virtual work correct answer using info tech to perform jobs away from traditional work place
systematic research anchor correct answer OB knowledge is based on systematic research
evidence based management relying on research
multidisciplinary anchor correct answer OB imports knowledge from other disciplines
contingency anchor correct answer actions have different consequences in different situations
diagnose and understand situation and select a strategy
multiple levels of analysis anchor correct answer individual level of analysis
team level of analysis
organizational level of analysis
MARS model of individual behaviour correct answer factors are critical influences on
individual voluntary behaviour and performance
employee motivation
ability
role perceptions
situational factors
employee motiviation correct answer people's forces that affect direction, intensity and
persistence
ability correct answer natural aptitudes and learned capabilities to successfully complete a
task related to competencies characteristics of a person
role perception correct answer people understand job duties assigned/expected
situational factors correct answer environmental conditions beyond short-term control
types of individual behaviours correct answer task performance
organizational citizenship
counterproductive work behaviours
joining and staying with the organization
maintaining work attendance
& A+ Verified Solutions!!
Organizational Behaviour correct answer study of what people think, feel and do in and
around organizations
organizations correct answer group of people working interdependently towards a purpose
why study OB correct answer understand and predict the world
gives knowledge and tools to work with others
helps everyone
affect organization survival and success
benefits of studying OB correct answer master interpersonal skills
see behaviours and predict whats going to happen
organizational effectiveness correct answer organizations are effective when they have a
good fit with their external environment, are learning organizations, have efficient and
adaptive internal subsystems, satisfy key stakeholders needs
open system perspective correct answer organizations are complex organisms that live within
an external environment
organizational learning perspective correct answer knowledge is the driver of competitive
advantage
an organizations capacity to acquire, share, use and store valuable knowledge
3 levels of intellectual capital correct answer human capital
structural capital
relationship capital
human capital correct answer knowledge people possess and generate
structural capital correct answer knowledge in systems and structures
relationship capital correct answer value from relationships with customers and suppliers
organizational learning process correct answer knowledge acquisition, knowledge sharing,
knowledge use, knowledge storage, absorptive capacity, organizational memory
high performance work practices correct answer human capital is the source of competitive
advantage
employee involvement, job autonomy, develop competencies, performance based rewards
stakeholder perspective correct answer organizations are effective when the consider needs
and expectations of stakeholders
globalization correct answer economic, social and cultural connectivity with people over the
world
, workforce diversity correct answer brings better knowledge, decisions, representations,
financial returns
surface level diversity correct answer observable differences
deep-level diversity correct answer psychological characteristics
work life balance correct answer important employment issue
longer work hours
increased work related stress
virtual work correct answer using info tech to perform jobs away from traditional work place
systematic research anchor correct answer OB knowledge is based on systematic research
evidence based management relying on research
multidisciplinary anchor correct answer OB imports knowledge from other disciplines
contingency anchor correct answer actions have different consequences in different situations
diagnose and understand situation and select a strategy
multiple levels of analysis anchor correct answer individual level of analysis
team level of analysis
organizational level of analysis
MARS model of individual behaviour correct answer factors are critical influences on
individual voluntary behaviour and performance
employee motivation
ability
role perceptions
situational factors
employee motiviation correct answer people's forces that affect direction, intensity and
persistence
ability correct answer natural aptitudes and learned capabilities to successfully complete a
task related to competencies characteristics of a person
role perception correct answer people understand job duties assigned/expected
situational factors correct answer environmental conditions beyond short-term control
types of individual behaviours correct answer task performance
organizational citizenship
counterproductive work behaviours
joining and staying with the organization
maintaining work attendance
