HRCI- SPHR Practice Exam Questions with Answers
(100% Correct Answers
One of your production managers uses incentives to reward
employees for meeting operational objectives. This is the best example
of which of the following leadership styles?
A. Charismatic leadership
B. Transactional leadership
C. Laissez-faire leadership
D. Authoritarian leadership Answer: B. Transactional leaders are
characterized by a "this for that" style. These leaders use both rewards
and discipline when necessary to accomplish organizational and
departmental objectives.
Consensual romantic relationships at work represent what type of
risk?
A. Intimate partner violence
B. Unlawful treatment
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C. Sexual harassment
D. None, because it's consensual Answer: C. Relationships at work,
even those that are consensual, have the potential for issues in which
HR will have to intervene. This includes the risk of sexual harassment
should the relationship become unwanted by either party.
The international gas utility company for which you direct HR does
not have an organized health and safety program for its workers. What
should be your first step?
A. Focus on becoming compliant with international, federal, state, and
local safety standards.
B. Identify the employees who are most at risk and begin safety efforts
with them.
C. Obtain approval for a company-wide incentive program based on
zero accidents or injuries.
D. Meet with the workers' compensation brokers to assess the costs of
lack of a safety program.
See the answer Answer: B. In this high-risk industry, it would be
prudent for human resources to begin building a safety program for
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those workers who are most at risk. This effort may include data
collection, incentives, and compliance efforts as part of the overall
intervention strategy.
The food distribution center for which you work has seen an increase
in the number of loading-dock workers reporting ankle injuries. What
strategy would be most effective to reduce or eliminate the risk?
A. Require employees to wear high-top steel-toed work boots.
B. Review the injury records for patterns of unsafe behaviors.
C. Conduct a root-cause analysis with a committee made up of dock
workers.
D. Ask the occupational clinic to come in and provide safety training.
Answer: C. Any time there is an increase in injuries and accidents, HR
should take the time to analyze for root causes. From this, hazard
abatement strategies may be developed and could include new
personal protective equipment requirements or worker training.
The major Internet provider for which you are the VP of human
resources has just experienced the largest customer and employee data
breach in the history of the United States. In an effort to comply with
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the Securities and Exchange Commission (SEC), you should first do
what?
A. Evaluate the areas where the company's data is still at risk for
hackers
B. Research credit monitoring services to offer affected individuals.
C. Wait to notify investors until the executive team can sell their shares
of company stock.
D. Assess the depth of the data breach and notify investors as soon as
is practicable. Answer: D. When a data breach of this magnitude
occurs, it is important for HR to help the company respond in
accordance with governing agencies but also in a manner that protects
the interests of both the company and the affected individuals.
Which of the following are examples of the physical assets that must
be secured to prevent a cybersecurity attack?
A. The employees
B. The buildings
C. The workstations
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