PSYC 210 Module 5 – Abnormal Psychology EXAM
STUDY GUIDE 2025/2026 COMPLETE QUESTIONS
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Fundamental attribution error .......Answer.........The tendency to
make a dispositional attribution even when we should instead
make a situational attribution.
Actor-observer effect .......Answer.........The tendency to make
situational attributions for our own behaviours while making
dispositional attributions for the identical behaviour of others.
Overjustification effect .......Answer.........An effect that occurs
when a reward decreases a person's intrinsic motivation to
perform a behaviour.
,age 2 of 27
Reactance .......Answer.........An unpleasant feeling that arises
when people feel they are being coerced.
Norms .......Answer.........Customary standards for behaviour that
are widely shared by members of a culture.
Norm of reciprocity .......Answer.........The unwritten rule that
people should benefit those who have benefitted them.
Normative influence .......Answer.........A phenomenon in which
another person's behaviour provides information about what is
appropriate.
Door-in-the-face technique .......Answer.........An influence strategy
that involves getting someone to accept a small request by first
getting them to refuse a large request.
, age 3 of 27
Informational influence .......Answer.........A phenomenon that
occurs when another person's behaviour provides information
about what is good or true.
Percussion .......Answer.........A phenomenon that occurs when a
person's attitudes or beliefs are influenced by a communication
from another person.
Central-route persuasion .......Answer.........The process by which
attitudes or beliefs are changed by appeals to reason.
Peripheral-route persuasion .......Answer.........The process by
which attitudes or beliefs are changed by appeals to habit or
emotion.
Foot-in-the-door technique .......Answer.........A technique that
involves making a small request and following it with a larger
request.