MGM102 FINAL EXAM QUESTIONS AND
CORRECT ANSWERS. VERIFIED
2025/2026.
Labor union - ANS A group of individuals who work together to achieve shared job-related
goals
Labor relations - ANS The overall process of dealing with employees who are represented by
a union
Collective bargaining - ANS The process through which union leaders and management
personnel negotiate common terms and conditions of employment for those workers
represented by the union
Canadian labor code - ANS Legislation that applies to the labor practices of firms operating
under the legislative authority of parliament
Bargaining unit - ANS Individuals grouped for purposes of collective bargaining
Certification vote - ANS A vote supervised by a government to determine whether a union
will be certified as the sole bargaining agent for the unit
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,Decertification - ANS The process by which employees legally terminate their union right to
represent them
Closed shop - ANS A union-employer relationship where the employer can hire only union
members
Union shop - ANS A union-employer relationship in which the employer can hire non-
unionized workers but they must join the union within a certain period
Agency shop - ANS A union-employer relationship in which all employees for whom the
union bargains must pay dues, but they are not required to join the union
Open Shop - ANS
- ANS A union-employer relationship in which the employer may hire union or non-union
workers
Industrial union - ANS Organized according to industry
Local union - ANS Created based on a specific geographical area
Independent local union - ANS Not formally affiliated with any labor organization
National Union - ANS Members across a nation
International Union - ANS Members in more than one country
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Sympathy strikes - ANS Strikes to support other unions
Wildcat strikes - ANS Not authorized by the union or occur during a life of a contract
Strike - ANS A tactic of labor unions in which members temporarily walk off the job and
refuse to work to win concessions from management
Employers associations - ANS Groups of companies that work together to help manage labor
relations
Management tactics - ANS A tactic of management in which a firm physically denies
employees access to the workplace to pressure workers to agree to the company's latest
contract offer
Conciliation - ANS A method of settling a contract dispute in which a neutral third party helps
the two sides clarify the issues that are separating them
Mediation - ANS A method of settling a contract dispute in which a neutral third party is
asked to hear arguments from both the union and the management and offer a suggested
resolution
Arbitration - ANS A method of settling a contract dispute in which a neutral third party
imposes a binding settlement on the disputing parties
Mixed system - ANS An economic system that involves a capitalistic economy with an
important government role. Most economies today are considered mixed systems
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
CORRECT ANSWERS. VERIFIED
2025/2026.
Labor union - ANS A group of individuals who work together to achieve shared job-related
goals
Labor relations - ANS The overall process of dealing with employees who are represented by
a union
Collective bargaining - ANS The process through which union leaders and management
personnel negotiate common terms and conditions of employment for those workers
represented by the union
Canadian labor code - ANS Legislation that applies to the labor practices of firms operating
under the legislative authority of parliament
Bargaining unit - ANS Individuals grouped for purposes of collective bargaining
Certification vote - ANS A vote supervised by a government to determine whether a union
will be certified as the sole bargaining agent for the unit
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
,Decertification - ANS The process by which employees legally terminate their union right to
represent them
Closed shop - ANS A union-employer relationship where the employer can hire only union
members
Union shop - ANS A union-employer relationship in which the employer can hire non-
unionized workers but they must join the union within a certain period
Agency shop - ANS A union-employer relationship in which all employees for whom the
union bargains must pay dues, but they are not required to join the union
Open Shop - ANS
- ANS A union-employer relationship in which the employer may hire union or non-union
workers
Industrial union - ANS Organized according to industry
Local union - ANS Created based on a specific geographical area
Independent local union - ANS Not formally affiliated with any labor organization
National Union - ANS Members across a nation
International Union - ANS Members in more than one country
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Sympathy strikes - ANS Strikes to support other unions
Wildcat strikes - ANS Not authorized by the union or occur during a life of a contract
Strike - ANS A tactic of labor unions in which members temporarily walk off the job and
refuse to work to win concessions from management
Employers associations - ANS Groups of companies that work together to help manage labor
relations
Management tactics - ANS A tactic of management in which a firm physically denies
employees access to the workplace to pressure workers to agree to the company's latest
contract offer
Conciliation - ANS A method of settling a contract dispute in which a neutral third party helps
the two sides clarify the issues that are separating them
Mediation - ANS A method of settling a contract dispute in which a neutral third party is
asked to hear arguments from both the union and the management and offer a suggested
resolution
Arbitration - ANS A method of settling a contract dispute in which a neutral third party
imposes a binding settlement on the disputing parties
Mixed system - ANS An economic system that involves a capitalistic economy with an
important government role. Most economies today are considered mixed systems
3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
