Intervention and Disengagement Phases in Consultation
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, 2
Intervention and Disengagement Phases in Consultation
Intervention phase
The consultation phase in consultation process involves the consultee defining action
plans or strategies that will help the consultant solve the defined problems, or achieve
specified goals. However, it’s important that the consultee remains guided by a raft of factors
to ensure aptness to the client’s needs and preferences. It’s in fact important that the consultee
involves the client throughout the process to ensure s/he is adequately acquainted with
client’s preferences, which facilitates aligning with these preferences. The choice of an
intervention set depends of a variety of factors, which include the following:
Culture-culture is a term referring to dynamic human facets, which include behaviors,
beliefs, values, behavioral expectations, norms and other definite codes that define the way of
life of a people Cuevas, O’Brien and Saha (2017). Every organization, community, or
individuals ascribes to unique culture, which defines how things are done. Therefore, even
after identifying the most viable solutions to the problem, the consultee must borrow from the
organization’s culture and choose those that most conform to this culture. Even the most
promising interventions must be modified to incorporate important cultural facets of the
organization and those of the community targeted by the organization.
Cost-Cost in this context refers to the expenditures on resources required to acquire and
implement the intervention (Lairson et al., 2008). A reliable intervention should offer long-
term value for money and be cost-effective compared to other potential interventions. The
consultee must demonstrate to the client the value for a chosen intervention using cost-benefit
analysis, that estimates the cost of achieving a unit of desired outcome using various enlisted
possible interventions.
Available resources-The organization can only implement at its disposal, and not what
it will struggle to acquire. Time could also be of essence, which necessitates the
implementation of simpler, available interventions. The financial capacity of the organization
may also necessitate the implementation of interventions that favor the prevailing financial
capability of the organization. Consultation with stakeholders is therefore, essential to ensure
interventions align with convenience factor.
Plan to monitor interventions