Complete Study Guide 2025 real exam!!
Which of the following is an inflammation of the nail matrix followed by shedding of the natural nail
plate? - ANSWER ✔---Onychia
The separation and falling off of a nail plate from the bed is called - ANSWER ✔---Onychomadesis
Nail psoriasis can cause the nail bed to develop yellowish to reddish spots underneath the nail plate,
called: - ANSWER ✔---salmon patches
Redness, pus, and swelling in the skin fold adjacent to the nail plate are signs of: - ANSWER ✔---
Paronychia
Nail psoriasis causes - ANSWER ✔---Pits on the surface of the nail
Which of these conditions involves severe inflation of the nail in which a lump of red tissue grows up
from the nail bed to the nail plate? - ANSWER ✔---Pyogenic granuloma
Tinea pedis most often strikes between which two toes? - ANSWER ✔---The fourth and fifth
,Most - ANSWER ✔---It is common for _______ of your clients to experience one or more types of
nail disorders in their life
Clients with tinea pedis should be advised to - ANSWER ✔---Change their socks at least twice a day
onychomycosis will NOT cause - ANSWER ✔---Redness in the skin fold adjacent to the nail plate
Effective human relations and communication skills help build lasting client relationships, accelerate
professional growth, and help - ANSWER ✔---prevent misunderstandings in the workplace
The best way to understand others is to begin with a firm understanding of - ANSWER ✔---Yourself
Being ________ helps those around you feel more confident in you - ANSWER ✔---Respectful
Which of the following is one of the golden rules of human relations? - ANSWER ✔---Compliment
people even if they are challenging and unpleasant
Which term refers to the act of successfully sharing information between two people so that it is
effectively understood? - ANSWER ✔---Communication
You can communicate through words, ______ farcical expressions, body language or visual tools -
ANSWER ✔---Voice inflections
When should you perform the client consultation? - ANSWER ✔---Before beginning any part of the
service
The client consultation form is also known as the - ANSWER ✔---Intake form
A typical client consultation does not ask - ANSWER ✔---The approximate date if the clients first nail
care service
,How much time should you schedule for the initial client consultation - ANSWER ✔---Up to 15
minutes
Sally prefers simple, sophisticated clothing and monochromatic colors. She is best categorized as having
a _____ style. - ANSWER ✔---Classic
When preparing the client consultation it is recommended that you have _______ on hand -
ANSWER ✔---Photos from beauty magazines
The client consultation keeps _______ - ANSWER ✔---Communion on target
What is the first step in the 10-step consultation method - ANSWER ✔---Review the intake form
Which if the following is not a question you should ask when discussing the clients lifestyle during the
consultation? - ANSWER ✔---How much are you willing to spend to take care of your nails
The term _______ refers to listening to the client and then repeating, in your own words, what you think
he or she is saying - ANSWER ✔---Reflective listening
Generally, a client should be asked to reschedule if she is more than _____ late. - ANSWER ✔---15
minutes
If you are tardy client arrives and you have time to take her without jeopardizing other clients
appointments, it is recommended that you - ANSWER ✔---Take her, but let her know you are
making an exception in accommodating her
Beige/Yellow - ANSWER ✔---A normal healthy nail should be shiny and slightly pink and color, with
more _______ tones in some races
Bruised Nails - ANSWER ✔---Which of the following is a condition in which a blood clot forms under
the nail plate
, Can be covered with clear nail coat - ANSWER ✔---Which of the following does not apply to bruised
nails
What should you do if you are running late and you know the clients coming in later in the day will be
forced to wait? - ANSWER ✔---Ask the receptionist to call the clients and offer to reschedule if they
so desire
After the service is finished and the client has let you know she is satisfied, the next thing you should do
is - ANSWER ✔---Record the results on a record card
If a client starts sharing information with you about a very personal problem, what should you do? -
ANSWER ✔---Remind her that she came into the salon to get away from her troubles
When two people in the salon get into an argument you should - ANSWER ✔---Try to stay out of it
Your salon manger - ANSWER ✔---Has vested interest in your success
When interacting with your salon manager, you should - ANSWER ✔---Be a problem solver
When will your salon manager usually tell you when you can expect your first employee evaluation? -
ANSWER ✔---During your first few days of work
As the time for your evaluation draws near, it is recommended that you: - ANSWER ✔---give
yourself an evaluation.
Human beings are social animals, which meanswer that we like to - ANSWER ✔---Interact with
others
One of the golden rules of human relations is that you should communicate from your ______ and
problem solve from your _______ - ANSWER ✔---Heart;head