UPDATED QUESTIONS AND CORRECT
ANSWERS
Review and update evidence; Perform basic troubleshooting; Follow your county's Help Desk
process. - CORRECT ANSWERS✅✅The Caseworker completes an Eligibility Check for a
case and it does not give the expected outcome. What steps would the caseworker take to get
the expected result?
Which of the following reports are available in the O&M Reports section of NC FAST? -
CORRECT ANSWERS✅✅MAGI Pending Apps by Worker Detail
MAGI Pending Apps by State Queue
MAGI Processed Apps by Worker
It is not required to apply changes after editing evidence to impact the eligibility
determination of a case. - CORRECT ANSWERS✅✅False
Where would the caseworker first navigate to when adding an applicant's primary care
provider? - CORRECT ANSWERS✅✅Evidence dashboard
What should be done if the result of the recertification is ineligible and the expected result is
eligible? - CORRECT ANSWERS✅✅Review and troubleshoot all evidence and other
applicable areas
Where is one location in NC FAST a caseworker can navigate to locate their recertifications
and when those recertifications are due? - CORRECT ANSWERS✅✅The NC FAST O&M
reports tab
To close a case prior to the certification period ending, the caseworker will need to simply
close the case from the Insurance Affordability tab? - CORRECT ANSWERS✅✅False
Where would IV-D sanction evidence be placed on a MAGI Case? - CORRECT
ANSWERS✅✅On the Insurance Affordability Case on the Compliance Tab as a Sanction.
, Which tab can be used to view all documents associated to a case, application, or person in
NC FAST? - CORRECT ANSWERS✅✅All Documents
How can a person apply for MAGI? - CORRECT ANSWERS✅✅In person
Mail - in paper
Telephone
online
From the Insurance Affordability Case, NC Medicaid Direct beneficiaries cards can be
viewed from the individual's Contact tab. - CORRECT ANSWERS✅✅True
A 5% income disregard is applied only if an applicant/beneficiary's income exceeds the
highest comprehensive full Medicaid program income limit for that individual. - CORRECT
ANSWERS✅✅True
A Medicaid card is generated for a new client after the application has been approved. -
CORRECT ANSWERS✅✅True
Under which tab can Match Client be found? - CORRECT ANSWERS✅✅Clients tab
Retroactive eligibility for Medicaid may be authorized for ___________? - CORRECT
ANSWERS✅✅1, 2, or 3 months before the month of application for Medical Assistance.
Daily pending applications can be viewed from the: - CORRECT ANSWERS✅✅O&M
Reports tab
To manually override a notice sent for central print the communication status should be set
to? - CORRECT ANSWERS✅✅Sent
The Guided Interview must be submitted in order to create the Insurance Affordability
Application Case. - CORRECT ANSWERS✅✅True