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Exam (elaborations)

CAP EXAM PRACTICE QUESTIONS AND CORRECT DETAILED ANSWERS (LATEST REVISION)

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CAP EXAM PRACTICE QUESTIONS AND CORRECT DETAILED ANSWERS (LATEST REVISION)

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Uploaded on
November 19, 2025
Number of pages
65
Written in
2025/2026
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Exam (elaborations)
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Questions & answers

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Which of the following statements best help administrative assistants with learning their job
duties?



A Taking extended education courses in subjects such as team-building and communication
skills.



B Being a self-starter.



C Serving on various committees, such as a committee assigned to organize the annual company
picnic.



D Assuming a leadership position at the monthly department staff meeting. - ANS -A Taking
extended education courses in subjects such as team-building and communication skills.



A wide variety of courses are offered at many local colleges and at workshops conducted by
private organizations.



Which communication skill is most important for administrative assistants?



A

Speaking.



B

Listening.



C

Writing.

,D

Reading. - ANS -B

Listening



This may be the most important communication skill of all and the one that is least supported
by training.



Which of the following is not a popular administrative assistant specialty?



A

Temporary Administrative Assistant.



B

Legal Administrative Assistant.



C

Medical Administrative Assistant.



D

Agricultural Administrative Assistant. - ANS -D

Agricultural Administrative Assistant.



Compared to the other three choices, this specialty is in the minority.



Which of the following is a benefit from using office equipment?

,A

Volume of work decreases.



B

Accuracy improves.



C

Cost increases.



D

Reduced employee satisfaction. - ANS -B

Accuracy improves.



Today's office equipment help employees reduce errorst.



How far away should a computer monitor be located from a person's face to prevent eyestrain?



A

8 to 12 inches.



B

20 - 40 inches.



C

Half an arm's length.

, D

30 to 50 inches. - ANS -B

20 - 40 inches.



The distance you use depends on the size of your monitor.



Which is the best way of making sure to have good lighting in the office?



A

Use lighting from eastern and western sources.



B

Use fluorescent light more than incandescent light.



C

Use task lighting.



D

Supplement natural light with artificial light. - ANS -D

Supplement natural light with artificial light.



Task lighting alone will not produce enough light.



Which of the following is not a true statement regarding introducing personal computers (PCs)
in office environments during the early 1980s?
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