MGMT 411 CHAPTER 1 QUESTIONS
AND ANSWERS WITH COMPLETE
SOLUTIONS 100% CORRECT!!!
outsourcing -ANSWER✔✔The practice of contracting with outside vendors to
handle specified business functions on a permanent basis.
globalization -ANSWER✔✔The emergence of a single global market for most
products and services.
Tertiary or service sector -ANSWER✔✔Jobs in public administration, personal
and business services, finance, trade, public utilities, and transportation/
communications.
HRM history <1980 -ANSWER✔✔•
Historically any enterprise required attracting, selecting,
training, and motivating members.
-Personnel tasks were part of every manager's job.
•In later 1800s labour problems began arising in post
-Industrial Revolution factories.
-By 1900 first "hiring offices," training programs, and factory
schools were set up.
•Union laws in the 1930s expanded role of HR.
•Equity
-oriented laws in the 1970s and 1980s made
employers more reliant of personnel management.
, HRM History >1980 -ANSWER✔✔Globalization in the 1980s made gaining
competitive
edge through engaged employees increasingly
important.
•Technological advances in the 1980s and 1990s
resulted in
outsourcing
many operational HR activities.
•Today economic and demographic trends make finding,
hiring, and motivating employees more challenging.
-Role of HR department has evolved to that of helping
organizations achieve strategic objectives.
HRM Now -ANSWER✔✔•Defends HR plans in measurable terms.
•Understands strategic planning, marketing, production,
and finance.
•Implements organizational changes.
•Drives employee engagement.
•Redesigns organizational structures and work processes.
•Serves as subject
-matter expert or in
-house consultant.
•Needs to have broad
-based business knowledge and
skills.
AND ANSWERS WITH COMPLETE
SOLUTIONS 100% CORRECT!!!
outsourcing -ANSWER✔✔The practice of contracting with outside vendors to
handle specified business functions on a permanent basis.
globalization -ANSWER✔✔The emergence of a single global market for most
products and services.
Tertiary or service sector -ANSWER✔✔Jobs in public administration, personal
and business services, finance, trade, public utilities, and transportation/
communications.
HRM history <1980 -ANSWER✔✔•
Historically any enterprise required attracting, selecting,
training, and motivating members.
-Personnel tasks were part of every manager's job.
•In later 1800s labour problems began arising in post
-Industrial Revolution factories.
-By 1900 first "hiring offices," training programs, and factory
schools were set up.
•Union laws in the 1930s expanded role of HR.
•Equity
-oriented laws in the 1970s and 1980s made
employers more reliant of personnel management.
, HRM History >1980 -ANSWER✔✔Globalization in the 1980s made gaining
competitive
edge through engaged employees increasingly
important.
•Technological advances in the 1980s and 1990s
resulted in
outsourcing
many operational HR activities.
•Today economic and demographic trends make finding,
hiring, and motivating employees more challenging.
-Role of HR department has evolved to that of helping
organizations achieve strategic objectives.
HRM Now -ANSWER✔✔•Defends HR plans in measurable terms.
•Understands strategic planning, marketing, production,
and finance.
•Implements organizational changes.
•Drives employee engagement.
•Redesigns organizational structures and work processes.
•Serves as subject
-matter expert or in
-house consultant.
•Needs to have broad
-based business knowledge and
skills.
