Instructor Manual For Essentials of Organizati
WS WS WS WS WS
onal Behaviour Third Canadian Edition
WS WS WS WS
INSTRUCTOR’S MANUAL WS
Michael Halinski WS
Ryerson University WS
Essentials of Organization WS WS
alBehaviour S
W
Third Canadian Edition
WS WS
Stephen P. Robbins WS WS
San Diego State University
WS WS WS
Timothy A. Judge WS WS
University of Notre Dame
WS WS WS
Katherine E. Breward WS WS
University of Winnipeg WS WS
ISBN 978-0-13-731781-3
WS
,Copyright © 2023 Pearson Canada Inc., Toronto, Ontario. All rights reserved. This work is protected by Canadian c
WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS
opyright laws and is provided solely for the use of instructors in teaching their courses and assessing student learnin
WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS
g. Dissemination or sale of any part of this work (including on the Internet) will destroy the integrity of the work an
WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS
d is not permitted. The copyright holder grants permission to instructors who have adopted Essentials of Organizati
WS W S WS WS WS WS WS WS WS WS WS WS WS WS WS WS
onal Behaviour by Robbins/Judge/Breward, to post this material online only if the use of the website is restricted by
WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS
access codes to students in the instructor’s class that is using the textbook and provided the reproduced material be
WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS
ars this copyright notice.
WS WS WS
, Contents
Chapter 1
WS What Is Organizational Behaviour?
WS WS WS 1-1
Chapter 2
WS Organizational Culture WS 2-1
Chapter 3
WS Diversity in Organizations
WS WS 3-1
Chapter 4
WS Attitudes, Emotions, Moods, and Stress Management
WS WS WS WS WS 4-1
Chapter 5
WS Personality and Values WS WS 5-1
Chapter 6
WS Perception and Individual Decision Making
WS WS WS WS 6-1
Chapter 7
WS Motivation 7-1
Chapter 8
WS Foundations of Group Behaviour WS WS WS 8-1
Chapter 9
WS Understanding Work Teams WS WS 9-1
Chapter 10
WS Communication 10-1
Chapter 11
WS Leadership 11-1
Chapter 12
WS Power and Politics
WS WS 12-1
Chapter 13
WS Conflict and Negotiation
WS WS 13-1
Chapter 14
WS Organizational Change WS 14-1
Copyright © 2023 Pearson Canada Inc.
WS WS WS WS WS
, Chapter 1 What Is Organizational Behaviour?
WS WS WS WS WS
Chapter 1 WS
What Is Organizational Behaviour? WS WS WS
Chapter Overview WS
This chapter introduces the concept of organizational behaviour. The focus of the text is t
WS WS WS WS WS WS WS WS WS WS WS WS WS WS
hat coupling individual understanding of behaviour gained through experience with that g
WS WS WS WS WS WS WS WS WS WS WS
ained through systematic OB analysis will help managers become more effective.
WS WS WS WS WS WS WS WS WS WS
Many of the important challenges being faced by today’s managers are described, as are the
WS WS WS WS WS WS WS WS WS WS WS WS WS WS W
three levels of OB study. The outline of the text is described in relation to these three levels.
S WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS
Chapter Objectives WS
After studying this chapter, the student should be able to:
WS WS WS WS WS WS WS WS WS
1.1 Define organizational behaviour (OB) and discuss why the interpersonal skills
WS WS WS WS WS WS WS WS WS
learned through its study are important.
WS WS WS WS WS WS
1.2 Assess the importance of using a scientific approach to OB.
WS WS WS WS WS WS WS WS WS
1.3 Identify the major behavioural science disciplines that contribute to OB.
WS WS WS WS WS WS WS WS WS
1.4 Explain why few absolutes apply to OB. WS WS WS WS WS WS
1.5 Describe the challenges and opportunities managers face when applying OB
WS WS WS WS WS WS WS WS WS
concepts in their workplaces.
WS WS WS WS
1.6 Compare the three levels of analysis in this text’s OB model. WS WS WS WS WS WS WS WS WS WS
Suggested Lecture Outline WS WS
I. ORGANIZATIONAL BEHAVIOUR AND THE IMPORTANCE OF INTERPERSONAL SKILLS WS WS WS WS WS WS WS
A. Until the late 1980s, business school curricula emphasized the technical aspects of
WS WS WS WS WS WS WS WS WS WS WS
management, focusing on economics, accounting, finance, and quantitative techn
WS WS WS WS WS WS WS WS WS
iques.
1. Course work in human behaviour and people skills received relatively lessWS WS WS WS WS WS WS WS WS WS
attention. WS
2. During the past three decades, however, business faculty have come to realize
WS WS WS WS WS WS WS WS WS WS WS
the role that understanding human behaviour plays in determining a manager’s effe
WS WS WS WS WS WS WS WS WS WS WS
ctiveness, and required courses on people skills have been added to many curricula WS WS WS WS WS WS WS WS WS WS WS WS
.
B. Developing managers’ interpersonal skills also helps organizations attract and keep
WS WS WS WS WS WS WS WS WS
high-performing employees.
WS WS
1. Regardless of labour market conditions, outstanding employees are always in WS WS WS WS WS WS WS WS WS
short supply. WS WS
2. Companies known as good places to work have a big advantage. WS WS WS WS WS WS WS WS WS WS
3. A recent survey of hundreds of workplaces, and over 200,000 respondents,
WS WS WS WS WS WS WS WS WS WS
showed the social relationships among co-
WS WS WS WS WS WS
workers and supervisors were strongly related to overall job satisfaction. WS WS WS WS WS WS WS WS WS
Copyright © 2023 Pearson Canada Inc. WS WS WS WS WS 1-1
WS WS WS WS WS
onal Behaviour Third Canadian Edition
WS WS WS WS
INSTRUCTOR’S MANUAL WS
Michael Halinski WS
Ryerson University WS
Essentials of Organization WS WS
alBehaviour S
W
Third Canadian Edition
WS WS
Stephen P. Robbins WS WS
San Diego State University
WS WS WS
Timothy A. Judge WS WS
University of Notre Dame
WS WS WS
Katherine E. Breward WS WS
University of Winnipeg WS WS
ISBN 978-0-13-731781-3
WS
,Copyright © 2023 Pearson Canada Inc., Toronto, Ontario. All rights reserved. This work is protected by Canadian c
WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS
opyright laws and is provided solely for the use of instructors in teaching their courses and assessing student learnin
WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS
g. Dissemination or sale of any part of this work (including on the Internet) will destroy the integrity of the work an
WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS
d is not permitted. The copyright holder grants permission to instructors who have adopted Essentials of Organizati
WS W S WS WS WS WS WS WS WS WS WS WS WS WS WS WS
onal Behaviour by Robbins/Judge/Breward, to post this material online only if the use of the website is restricted by
WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS
access codes to students in the instructor’s class that is using the textbook and provided the reproduced material be
WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS
ars this copyright notice.
WS WS WS
, Contents
Chapter 1
WS What Is Organizational Behaviour?
WS WS WS 1-1
Chapter 2
WS Organizational Culture WS 2-1
Chapter 3
WS Diversity in Organizations
WS WS 3-1
Chapter 4
WS Attitudes, Emotions, Moods, and Stress Management
WS WS WS WS WS 4-1
Chapter 5
WS Personality and Values WS WS 5-1
Chapter 6
WS Perception and Individual Decision Making
WS WS WS WS 6-1
Chapter 7
WS Motivation 7-1
Chapter 8
WS Foundations of Group Behaviour WS WS WS 8-1
Chapter 9
WS Understanding Work Teams WS WS 9-1
Chapter 10
WS Communication 10-1
Chapter 11
WS Leadership 11-1
Chapter 12
WS Power and Politics
WS WS 12-1
Chapter 13
WS Conflict and Negotiation
WS WS 13-1
Chapter 14
WS Organizational Change WS 14-1
Copyright © 2023 Pearson Canada Inc.
WS WS WS WS WS
, Chapter 1 What Is Organizational Behaviour?
WS WS WS WS WS
Chapter 1 WS
What Is Organizational Behaviour? WS WS WS
Chapter Overview WS
This chapter introduces the concept of organizational behaviour. The focus of the text is t
WS WS WS WS WS WS WS WS WS WS WS WS WS WS
hat coupling individual understanding of behaviour gained through experience with that g
WS WS WS WS WS WS WS WS WS WS WS
ained through systematic OB analysis will help managers become more effective.
WS WS WS WS WS WS WS WS WS WS
Many of the important challenges being faced by today’s managers are described, as are the
WS WS WS WS WS WS WS WS WS WS WS WS WS WS W
three levels of OB study. The outline of the text is described in relation to these three levels.
S WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS WS
Chapter Objectives WS
After studying this chapter, the student should be able to:
WS WS WS WS WS WS WS WS WS
1.1 Define organizational behaviour (OB) and discuss why the interpersonal skills
WS WS WS WS WS WS WS WS WS
learned through its study are important.
WS WS WS WS WS WS
1.2 Assess the importance of using a scientific approach to OB.
WS WS WS WS WS WS WS WS WS
1.3 Identify the major behavioural science disciplines that contribute to OB.
WS WS WS WS WS WS WS WS WS
1.4 Explain why few absolutes apply to OB. WS WS WS WS WS WS
1.5 Describe the challenges and opportunities managers face when applying OB
WS WS WS WS WS WS WS WS WS
concepts in their workplaces.
WS WS WS WS
1.6 Compare the three levels of analysis in this text’s OB model. WS WS WS WS WS WS WS WS WS WS
Suggested Lecture Outline WS WS
I. ORGANIZATIONAL BEHAVIOUR AND THE IMPORTANCE OF INTERPERSONAL SKILLS WS WS WS WS WS WS WS
A. Until the late 1980s, business school curricula emphasized the technical aspects of
WS WS WS WS WS WS WS WS WS WS WS
management, focusing on economics, accounting, finance, and quantitative techn
WS WS WS WS WS WS WS WS WS
iques.
1. Course work in human behaviour and people skills received relatively lessWS WS WS WS WS WS WS WS WS WS
attention. WS
2. During the past three decades, however, business faculty have come to realize
WS WS WS WS WS WS WS WS WS WS WS
the role that understanding human behaviour plays in determining a manager’s effe
WS WS WS WS WS WS WS WS WS WS WS
ctiveness, and required courses on people skills have been added to many curricula WS WS WS WS WS WS WS WS WS WS WS WS
.
B. Developing managers’ interpersonal skills also helps organizations attract and keep
WS WS WS WS WS WS WS WS WS
high-performing employees.
WS WS
1. Regardless of labour market conditions, outstanding employees are always in WS WS WS WS WS WS WS WS WS
short supply. WS WS
2. Companies known as good places to work have a big advantage. WS WS WS WS WS WS WS WS WS WS
3. A recent survey of hundreds of workplaces, and over 200,000 respondents,
WS WS WS WS WS WS WS WS WS WS
showed the social relationships among co-
WS WS WS WS WS WS
workers and supervisors were strongly related to overall job satisfaction. WS WS WS WS WS WS WS WS WS
Copyright © 2023 Pearson Canada Inc. WS WS WS WS WS 1-1