SHRM-CP Exam: Leadership
Questions with 100% Correct Answers
Inclusive Leadership Correct Answer: Promoting an atmosphere of respect,
where all employees have access to share and utilize the skills they bring to the
organization
What requires a willingness to listen with understanding and an ability to
communicate with diverse populations across differences? Correct Answer:
Inclusive Leadership
How do you bridge behavior gaps and leverage differences to increase
performance of employees? Correct Answer: Inclusive Leadership
Phases of Situational Leadership Correct Answer: Directing, Coaching,
Supporting, and Delegating
Directing Phase Correct Answer: Involves defining, planning, teaching, and
monitoring
Individuals in this learning stage have high commitment but limited skills and
need clear standards, goals, and timelines with regular feedback. Correct
Answer: Directing
Coaching Phase Correct Answer: Involves praise, encouragement, prioritizing,
and feedback
Individuals in this improvement stage have some commitment and skills but still
need recognition and feedback while they try to develop more effective ways
to perform tasks. Correct Answer: Coaching
, Supporting Phase Correct Answer: Involves listening, collaborating, and
appreciating
Individuals at this innovative stage are more confident, skilled, and self-reliant
problem solvers. Correct Answer: Supporting
Delegating Correct Answer: Involves trusting, empowering, acknowledging, and
challenging
Individuals at this final stage have high commitment and excellent skills; they are
ready for trust, responsibility, authority, variety, and challenges. Correct Answer:
Delegating
What does Locke's Goal-Setting Theory suggest increases employees ability to
attain goals? Correct Answer: Allow employees to take part in collaboratively
setting the goals and objectives sot hey are more vested in the process
What is critical according to Locke's Goal-Setting Theory? Correct Answer:
Providing feedback to employees
According to Locke's Goal-Setting Theory, after the employee(s) attain(s) the
goal or objective, they should be provided__________________. Correct Answer:
Both intrinsic and extrinsic rewards
According to Vroom's Expectancy Theory, rationality drives employees toward
the benefit that provides ____________ pleasure and ____________ pain. Correct
Answer: Maximum; Minimum
Performance strength is determined by the following factors. Correct Answer:
Personality, knowledge, experiences, skills, and abilities
Expectancy theory calculation Correct Answer: Expectancy X Instrumentality X
Valence = Motivation
Questions with 100% Correct Answers
Inclusive Leadership Correct Answer: Promoting an atmosphere of respect,
where all employees have access to share and utilize the skills they bring to the
organization
What requires a willingness to listen with understanding and an ability to
communicate with diverse populations across differences? Correct Answer:
Inclusive Leadership
How do you bridge behavior gaps and leverage differences to increase
performance of employees? Correct Answer: Inclusive Leadership
Phases of Situational Leadership Correct Answer: Directing, Coaching,
Supporting, and Delegating
Directing Phase Correct Answer: Involves defining, planning, teaching, and
monitoring
Individuals in this learning stage have high commitment but limited skills and
need clear standards, goals, and timelines with regular feedback. Correct
Answer: Directing
Coaching Phase Correct Answer: Involves praise, encouragement, prioritizing,
and feedback
Individuals in this improvement stage have some commitment and skills but still
need recognition and feedback while they try to develop more effective ways
to perform tasks. Correct Answer: Coaching
, Supporting Phase Correct Answer: Involves listening, collaborating, and
appreciating
Individuals at this innovative stage are more confident, skilled, and self-reliant
problem solvers. Correct Answer: Supporting
Delegating Correct Answer: Involves trusting, empowering, acknowledging, and
challenging
Individuals at this final stage have high commitment and excellent skills; they are
ready for trust, responsibility, authority, variety, and challenges. Correct Answer:
Delegating
What does Locke's Goal-Setting Theory suggest increases employees ability to
attain goals? Correct Answer: Allow employees to take part in collaboratively
setting the goals and objectives sot hey are more vested in the process
What is critical according to Locke's Goal-Setting Theory? Correct Answer:
Providing feedback to employees
According to Locke's Goal-Setting Theory, after the employee(s) attain(s) the
goal or objective, they should be provided__________________. Correct Answer:
Both intrinsic and extrinsic rewards
According to Vroom's Expectancy Theory, rationality drives employees toward
the benefit that provides ____________ pleasure and ____________ pain. Correct
Answer: Maximum; Minimum
Performance strength is determined by the following factors. Correct Answer:
Personality, knowledge, experiences, skills, and abilities
Expectancy theory calculation Correct Answer: Expectancy X Instrumentality X
Valence = Motivation
