Phase 2 Wisconsin Police Academy UPDATED ACTUAL Questions and CORRECT Answers

Phase 2 Wisconsin Police Academy UPDATED ACTUAL
Questions and CORRECT Answers

Intervention of an acceptable, impartial, and neutral third part to
(PCS) What does mediation
assist contending parties to voluntarily reach their own mutually
mean?
acceptable settlement in a dispute

- Officer safety must not be compromised
(PCS)What are things to keep in - Subjects must be willing to talk
mind while considering - Subjects must remain rational
mediation? - Subjects must be willing to compromise
- Subjects must not get physical

(PCS) If after mediation is tried Escalate to another disturbance resolution tactic such as
and your threat assessment arbitration or crisis intervention or (if needed) use of physical
indicates possible danger to intervention tactics.
officer safety, what should you
do?

- Introduce yourself
- Explain your role as a mediator
(PCS) What are the ground rules - Everything said is part of a law enforcement contact
for basic mediation tactics? - Explain mediation process
- Answer questions
- Get verbal agreement to process

A person in authority makes decisions about what actions are to
(PCS) What does arbitration
be taken in order to stabilize a situation, once attempts to seek
mean?
cooperation prove ineffective and/or safety is compromised

- Make a request for a subject to do something and why
(PCS) What is the technique for - If the subject refuses, offer two choices for them to decide
arbitration? - Make sure you check their choice and take appropriate action
for their choice

REACT.
- Request cooperation
(PCS) What is a way to
- Explain reason
remember the steps for
- Allow choice
arbitration?
- Check decision
- Take action

, Dealing with anyone who is not thinking clearly and rationally,
(PCS) What is crisis intervention? making it difficult to use reasoning and logic to encourage
compliance

(PCS) What are the steps for - Calm yourself
pre-intervention preparation in a - Center yourself and get focused
crisis? - Develop a strategy for the intervention

- Try to get the persons attention
- Check on the persons perception of reality
(PCS) Explain the guidelines for
- Try to establish rapport with the person
the crisis intervention format.
- Explain your perception of reality
- Move toward resolution of the situation

(PCS) Under disturbance - Mediation
resolution, what are the two -Arbitration
models taught?

- Opening
(PCS) How does the crisis model - Information-gathering
change the order of the OIR - Is it a crisis? (YES)
model? - Use appropriate strategies
- Resolution

- Calm yourself
(PCS) What are pre-intervention
- Center yourself and get focused
preparation steps?
- Develop a strategy for the intervention

- Try to get the persons attention
(PCS) When intervening with a - Check on the persons perception of reality
person in crisis, what guidelines - Try to establish rapport with the person
should you keep in mind? - Explain your perception of reality
- Move toward resolution of the situation

DONE
(PCS) Identify the four
- Danger
conditions in which you are
- Overriding concern
done talking in crisis
- No progress
intervention.
- Escape

(PCS) What are the first two - Presence
modes of the Intervention - Dialog
Options?

(PCS) What are the last three - Control Alternatives
modes of the Intervention - Protective Alternatives
Options that involve physical - Deadly Force
intervention?

- Calm yourself and your partner
(PCS) What are five specific - Calm the subject
actions to take during subject - Provide initial medical assessment
debriefing? - Reassure the subject
- Rebuild the subjects self-esteem