EVENT PROGRESS
REPORT | wEVENT
GROUP 14 A
PROJECT MANAGER:
SECRETARY:
,Group 14 A Buddy system Hospitality and Innovation
Report Content:
People Involved..................................................................................................................................3
Group agreements (rules):.................................................................................................................4
Preferred communication channels:..................................................................................................4
Group attendance...............................................................................................................................5
1.1 Context.............................................................................................................................................5
Innovation/ sustainability/gastronomy/ hospitality.......................................................................5
Which focus & why: group why, visual 4 focus points........................................................................5
1.2 Imagining/brainstorming..................................................................................................................6
50 ideas..............................................................................................................................................6
2.1 Concepting........................................................................................................................................7
Concept..............................................................................................................................................7
Management skills..............................................................................................................................8
Research Questionnaire.................................................................................................................9
Registration form............................................................................................................................9
Evaluation concept...........................................................................................................................10
2.2 Pitching...........................................................................................................................................10
Pitch..................................................................................................................................................10
Questions we got?........................................................................................................................11
Social media......................................................................................................................................12
3.1 Marketing- & communications.......................................................................................................12
Communication plan........................................................................................................................12
The Welcomes message we send to newbees and buddies before the event..................................13
The Message we send the newbees and buddies after 3 days.........................................................14
DM we send to the Newbees on Instagram......................................................................................14
The Message we send them to receive feedback.............................................................................14
Customer Empathy map...................................................................................................................15
Customer journey.............................................................................................................................17
Peer feedback 1 - -personal development topics.............................................................................18
3.2 Processes/people (hr/partners)......................................................................................................18
Service Blue Print..............................................................................................................................18
Service Profit Chain...........................................................................................................................20
Notes from class...........................................................................................................................20
4.1 Budget............................................................................................................................................21
1
,Group 14 A Buddy system Hospitality and Innovation
4.2 Completing your BMC.....................................................................................................................22
BMC before Feedback......................................................................................................................22
BMC after Feedback.........................................................................................................................25
5.1 Making your script..........................................................................................................................29
Contact information.........................................................................................................................31
Plan B................................................................................................................................................31
8.1 Impact analysis...............................................................................................................................32
Impact analysis:................................................................................................................................33
7 steps to measure the impact.........................................................................................................33
BMC after Event................................................................................................................................34
Factsheet..........................................................................................................................................35
Peer feedback 2 - -personal development topics.............................................................................37
10. Feedback for next time...................................................................................................................37
Positive.............................................................................................................................................37
Improvements..................................................................................................................................37
11. Notes..............................................................................................................................................38
1.1 Workshop Introduction Imagineering, BMC, etc....................................................................38
2.1 Workshop Concepting and value proposition.........................................................................38
2.2 workshop Pitching..................................................................................................................39
3.1 Workshop Marketing and communication plan......................................................................40
3.2 Workshop Engineering: process/people.................................................................................41
4.1 Workshop Budget...................................................................................................................42
5.1 Workshop Completing your script..........................................................................................44
8.1 Workshop Impact and variance analysis.................................................................................45
Extra questions.................................................................................................................................47
1 In-depth understanding of Imagineering (imagination + engineering)......................................47
2 support the thinking/planning process......................................................................................48
3 trends and focus points.............................................................................................................48
5 value propositions.....................................................................................................................49
6 BMC: strong links between left VS right side.............................................................................49
7.1 roles and responsibilities........................................................................................................51
8 Covid-19.....................................................................................................................................51
9 PDCA cycle.................................................................................................................................52
10 script........................................................................................................................................52
11 impact of the event.................................................................................................................53
Privacy related topics are left out in this stuvia report. Thank you for understanding 😊
2
, Group 14 A Buddy system Hospitality and Innovation
People Involved
Coach:
Team members:
Student number Name and Belbin Role & Strength Weakness
Surname responsibiliti
es
1. Resource Enthusiastic, Easily
investigator easy influenced,
and team going/flexibl not focused
player, Helps e, social on details,
throughout the easily
whole project distracted
2. Resource Communicat Ignores
investigator, ive, details,
coordinator, confident, overoptimis
Project explores tic
Manager opportunitie
s
3. Coordinator, Task Impatient,
Point of orientated, closed-
contact for deadline minded,
participants orientated, wants her
(surveys, independent way, being
messages, and , practical too serious
E-mail)
4. Resource Time Impatient,
investigator, managemen feels easily
team player, t/ stressed,
Secretary organization takes on too
, much work
communicati for herself
on, takes
initiative
5. Implementer, Confident, Multitasking
coordinator social, , difficulty
and team organized, expressing
player, flexible her
Creative emotions
designer
6. Team player, Optimistic, Easily
Marketing enthusiastic, distracted,
(Social media) problem- bad in
solving handling
thinking, setbacks.
organized
Who will do/did what during the event and organization?
What Who?
Plan week 1-5
BMC
3
REPORT | wEVENT
GROUP 14 A
PROJECT MANAGER:
SECRETARY:
,Group 14 A Buddy system Hospitality and Innovation
Report Content:
People Involved..................................................................................................................................3
Group agreements (rules):.................................................................................................................4
Preferred communication channels:..................................................................................................4
Group attendance...............................................................................................................................5
1.1 Context.............................................................................................................................................5
Innovation/ sustainability/gastronomy/ hospitality.......................................................................5
Which focus & why: group why, visual 4 focus points........................................................................5
1.2 Imagining/brainstorming..................................................................................................................6
50 ideas..............................................................................................................................................6
2.1 Concepting........................................................................................................................................7
Concept..............................................................................................................................................7
Management skills..............................................................................................................................8
Research Questionnaire.................................................................................................................9
Registration form............................................................................................................................9
Evaluation concept...........................................................................................................................10
2.2 Pitching...........................................................................................................................................10
Pitch..................................................................................................................................................10
Questions we got?........................................................................................................................11
Social media......................................................................................................................................12
3.1 Marketing- & communications.......................................................................................................12
Communication plan........................................................................................................................12
The Welcomes message we send to newbees and buddies before the event..................................13
The Message we send the newbees and buddies after 3 days.........................................................14
DM we send to the Newbees on Instagram......................................................................................14
The Message we send them to receive feedback.............................................................................14
Customer Empathy map...................................................................................................................15
Customer journey.............................................................................................................................17
Peer feedback 1 - -personal development topics.............................................................................18
3.2 Processes/people (hr/partners)......................................................................................................18
Service Blue Print..............................................................................................................................18
Service Profit Chain...........................................................................................................................20
Notes from class...........................................................................................................................20
4.1 Budget............................................................................................................................................21
1
,Group 14 A Buddy system Hospitality and Innovation
4.2 Completing your BMC.....................................................................................................................22
BMC before Feedback......................................................................................................................22
BMC after Feedback.........................................................................................................................25
5.1 Making your script..........................................................................................................................29
Contact information.........................................................................................................................31
Plan B................................................................................................................................................31
8.1 Impact analysis...............................................................................................................................32
Impact analysis:................................................................................................................................33
7 steps to measure the impact.........................................................................................................33
BMC after Event................................................................................................................................34
Factsheet..........................................................................................................................................35
Peer feedback 2 - -personal development topics.............................................................................37
10. Feedback for next time...................................................................................................................37
Positive.............................................................................................................................................37
Improvements..................................................................................................................................37
11. Notes..............................................................................................................................................38
1.1 Workshop Introduction Imagineering, BMC, etc....................................................................38
2.1 Workshop Concepting and value proposition.........................................................................38
2.2 workshop Pitching..................................................................................................................39
3.1 Workshop Marketing and communication plan......................................................................40
3.2 Workshop Engineering: process/people.................................................................................41
4.1 Workshop Budget...................................................................................................................42
5.1 Workshop Completing your script..........................................................................................44
8.1 Workshop Impact and variance analysis.................................................................................45
Extra questions.................................................................................................................................47
1 In-depth understanding of Imagineering (imagination + engineering)......................................47
2 support the thinking/planning process......................................................................................48
3 trends and focus points.............................................................................................................48
5 value propositions.....................................................................................................................49
6 BMC: strong links between left VS right side.............................................................................49
7.1 roles and responsibilities........................................................................................................51
8 Covid-19.....................................................................................................................................51
9 PDCA cycle.................................................................................................................................52
10 script........................................................................................................................................52
11 impact of the event.................................................................................................................53
Privacy related topics are left out in this stuvia report. Thank you for understanding 😊
2
, Group 14 A Buddy system Hospitality and Innovation
People Involved
Coach:
Team members:
Student number Name and Belbin Role & Strength Weakness
Surname responsibiliti
es
1. Resource Enthusiastic, Easily
investigator easy influenced,
and team going/flexibl not focused
player, Helps e, social on details,
throughout the easily
whole project distracted
2. Resource Communicat Ignores
investigator, ive, details,
coordinator, confident, overoptimis
Project explores tic
Manager opportunitie
s
3. Coordinator, Task Impatient,
Point of orientated, closed-
contact for deadline minded,
participants orientated, wants her
(surveys, independent way, being
messages, and , practical too serious
E-mail)
4. Resource Time Impatient,
investigator, managemen feels easily
team player, t/ stressed,
Secretary organization takes on too
, much work
communicati for herself
on, takes
initiative
5. Implementer, Confident, Multitasking
coordinator social, , difficulty
and team organized, expressing
player, flexible her
Creative emotions
designer
6. Team player, Optimistic, Easily
Marketing enthusiastic, distracted,
(Social media) problem- bad in
solving handling
thinking, setbacks.
organized
Who will do/did what during the event and organization?
What Who?
Plan week 1-5
BMC
3
