ASE A4 Steering and Suspension UPDATED
ACTUAL Questions and CORRECT
Answers
Which of the following is the proper way to adjust the rack yoke bearing?
A. Tighten to 75 ft lbs.
B. Tighten to 5 inch lbs.
C. Tighten and then back off the original equipment manufacturer's (OEM) specifications.
D. Tighten to 0.002" end-play. - CORRECT ANSWER - Tighten and then back off the
originial equipment manufacturer's (OEM) specifications. Many OEMs will recommend that the
technician tighten to a specification then back off a certain number of degrees.
A customer says that the steering wheel turns more turns to the left than the right. Which of the
following is the LEAST LIKELY cause?
A. Incorrectly timed steering gear
B. Bent pitman arm
C. Faulty power steering pump
D. Bent tie rod - CORRECT ANSWER - Faulty power steering pump. A faulty power
steering pump would not change the relationship between the steering wheel and the steering
stops.
A vehicle is hard to steer in one direction only. Which of the following could be the cause?
A. Tight joint in the steering shaft
B. Loose joint in the steering shaft
C. Faulty power steering pump
D. Fault power steering gear - CORRECT ANSWER - Faulty power steering gear. A
leaking seal in a power steering gear could affect steering in both directions.
The rear tires have a diagonal wear pattern. Which of the following is the most likely cause?
A. Rear toe
,B. Rear camber
C. Front camber
D. Front caster - CORRECT ANSWER - Rear toe. Incorrect rear toe causes a diagonal
swipe wear pattern on rear tires.
A customer says their car makes more noise on asphalt than on concrete road surfaces. Which of
the following could be the cause?
A. Front wheel bearing wear
B. Rear wheel bearing wear
C. Aggrresive tire tread patterns
D. Incorrect alignment angles - CORRECT ANSWER - Aggressive tire tread patterns.
Tires with very aggressive tread patterns are noisy. This noise will vary with different types of
finish on the road surface.
There is a loud roaring noise while driving. The noise gets louder when vehicle speed increases.
Which of the following could be the cause?
A. Worn power steering pump
B. Worn wheel bearing
C. Worn ball joint
D. Worn power steering gear - CORRECT ANSWER - Worn wheel bearing. This is a
typical wheel bearing diagnosis.
A setback condition is found during an alignment. Which of the following could be the cause?
A. Worn spring shackle
B. Worn spring eye bushing
C. Worn tie rod end
D. Worn pitman arm - CORRECT ANSWER - Worn spring eye bushing. A worn spring
eye bushing could allow the rear axle to shift and setback to occur.
There is a whining noise heard only when turning. Which of the following could be the cause?
,A. Leaking internal seals in the steering gear
B. Worn ball joint
C. Worn power steering gear
D. Worn power steering pump - CORRECT ANSWER - Worn power steering pump. A
worn power steering pump can cause noise while turning.
The front leaf springs have been replaced on a vehicle. Which of the following operations must
also be performed.
A. Vehicle alignment
B. Tire rotation
C. Tire balance
D. Rear spring replacement - CORRECT ANSWER - Vehicle alignment. After the springs
are replaced, the vehicle alignment will be changed. Therefore, the vehicle must be aligned.
A vehicle has worn jounce bumpers. Which of the following could be the cause?
A. Leaking shocks
B. Leaking power steering pump
C. Leaking power steering gear
D. Worn strut bearings - CORRECT ANSWER - Leaking shocks. Leaking shocks can
allow the vehicle to bottom out on rough road surfaces.
A worn idler arm would affect which alignment angle?
A. Camber
B. Caster
C. Toe
D. SAI - CORRECT ANSWER - Toe. Toe is directly affected by the idler arm. A worn
idler arm would allow toe to change while traveling down the road.
A shifted front cradle could affect any of these EXCEPT:
A. Front camber.
, B. Front caster.
C. Thrust line.
D. Thrust angle. - CORRECT ANSWER - Thrust line. The thrust line is the direction the
rear wheels are pointing; this would not be affected by a shifted front cradle.
There is a pull on acceleration and deceleration. Technician A says spring eye bushings could be
the cause. Technician B says worn strut rod bushings could be the cause. Who is right? -
CORRECT ANSWER - Both Technicians are correct. Spring eye bushings and worn strut
rod bushings can both allow the control arm to move when the vehicle is driven.
A composite leaf spring is being installed in a vehicle. Which of the following is correct?
A. The spring can be installed using a pry bar.
B. The spring can be compressed with vise grips.
C. The spring should be painted after installation.
D. The spring should not be scratched during installation. - CORRECT ANSWER - The
spring should not be scratched during installation. The spring needs to be handled with care. If
the spring is dented or scratched, it will be weakened and break.
Which of the following alignment specification would most likely need a steering damper.
A. 6 degrees caster.
B. 2 degrees camber
C. 2 degrees caster
D. 6 degres camber - CORRECT ANSWER - 6 degrees caster. Vehicles with high caster
settings are most likely to use a steering damper to help control front-wheel shimmy.
A customer complains of a popping noise while turning the steering wheel. Which of the
following is the most likely cause?
A. Rear shock mounts
B. Rear toe adjusters
C. Front shock mounts
ACTUAL Questions and CORRECT
Answers
Which of the following is the proper way to adjust the rack yoke bearing?
A. Tighten to 75 ft lbs.
B. Tighten to 5 inch lbs.
C. Tighten and then back off the original equipment manufacturer's (OEM) specifications.
D. Tighten to 0.002" end-play. - CORRECT ANSWER - Tighten and then back off the
originial equipment manufacturer's (OEM) specifications. Many OEMs will recommend that the
technician tighten to a specification then back off a certain number of degrees.
A customer says that the steering wheel turns more turns to the left than the right. Which of the
following is the LEAST LIKELY cause?
A. Incorrectly timed steering gear
B. Bent pitman arm
C. Faulty power steering pump
D. Bent tie rod - CORRECT ANSWER - Faulty power steering pump. A faulty power
steering pump would not change the relationship between the steering wheel and the steering
stops.
A vehicle is hard to steer in one direction only. Which of the following could be the cause?
A. Tight joint in the steering shaft
B. Loose joint in the steering shaft
C. Faulty power steering pump
D. Fault power steering gear - CORRECT ANSWER - Faulty power steering gear. A
leaking seal in a power steering gear could affect steering in both directions.
The rear tires have a diagonal wear pattern. Which of the following is the most likely cause?
A. Rear toe
,B. Rear camber
C. Front camber
D. Front caster - CORRECT ANSWER - Rear toe. Incorrect rear toe causes a diagonal
swipe wear pattern on rear tires.
A customer says their car makes more noise on asphalt than on concrete road surfaces. Which of
the following could be the cause?
A. Front wheel bearing wear
B. Rear wheel bearing wear
C. Aggrresive tire tread patterns
D. Incorrect alignment angles - CORRECT ANSWER - Aggressive tire tread patterns.
Tires with very aggressive tread patterns are noisy. This noise will vary with different types of
finish on the road surface.
There is a loud roaring noise while driving. The noise gets louder when vehicle speed increases.
Which of the following could be the cause?
A. Worn power steering pump
B. Worn wheel bearing
C. Worn ball joint
D. Worn power steering gear - CORRECT ANSWER - Worn wheel bearing. This is a
typical wheel bearing diagnosis.
A setback condition is found during an alignment. Which of the following could be the cause?
A. Worn spring shackle
B. Worn spring eye bushing
C. Worn tie rod end
D. Worn pitman arm - CORRECT ANSWER - Worn spring eye bushing. A worn spring
eye bushing could allow the rear axle to shift and setback to occur.
There is a whining noise heard only when turning. Which of the following could be the cause?
,A. Leaking internal seals in the steering gear
B. Worn ball joint
C. Worn power steering gear
D. Worn power steering pump - CORRECT ANSWER - Worn power steering pump. A
worn power steering pump can cause noise while turning.
The front leaf springs have been replaced on a vehicle. Which of the following operations must
also be performed.
A. Vehicle alignment
B. Tire rotation
C. Tire balance
D. Rear spring replacement - CORRECT ANSWER - Vehicle alignment. After the springs
are replaced, the vehicle alignment will be changed. Therefore, the vehicle must be aligned.
A vehicle has worn jounce bumpers. Which of the following could be the cause?
A. Leaking shocks
B. Leaking power steering pump
C. Leaking power steering gear
D. Worn strut bearings - CORRECT ANSWER - Leaking shocks. Leaking shocks can
allow the vehicle to bottom out on rough road surfaces.
A worn idler arm would affect which alignment angle?
A. Camber
B. Caster
C. Toe
D. SAI - CORRECT ANSWER - Toe. Toe is directly affected by the idler arm. A worn
idler arm would allow toe to change while traveling down the road.
A shifted front cradle could affect any of these EXCEPT:
A. Front camber.
, B. Front caster.
C. Thrust line.
D. Thrust angle. - CORRECT ANSWER - Thrust line. The thrust line is the direction the
rear wheels are pointing; this would not be affected by a shifted front cradle.
There is a pull on acceleration and deceleration. Technician A says spring eye bushings could be
the cause. Technician B says worn strut rod bushings could be the cause. Who is right? -
CORRECT ANSWER - Both Technicians are correct. Spring eye bushings and worn strut
rod bushings can both allow the control arm to move when the vehicle is driven.
A composite leaf spring is being installed in a vehicle. Which of the following is correct?
A. The spring can be installed using a pry bar.
B. The spring can be compressed with vise grips.
C. The spring should be painted after installation.
D. The spring should not be scratched during installation. - CORRECT ANSWER - The
spring should not be scratched during installation. The spring needs to be handled with care. If
the spring is dented or scratched, it will be weakened and break.
Which of the following alignment specification would most likely need a steering damper.
A. 6 degrees caster.
B. 2 degrees camber
C. 2 degrees caster
D. 6 degres camber - CORRECT ANSWER - 6 degrees caster. Vehicles with high caster
settings are most likely to use a steering damper to help control front-wheel shimmy.
A customer complains of a popping noise while turning the steering wheel. Which of the
following is the most likely cause?
A. Rear shock mounts
B. Rear toe adjusters
C. Front shock mounts
