Sales Mastery Exam Questions & Answers | 100%
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Terms in this set (52)
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Essay Question: Define an
Price is too high, I love our current supplier
objection and give an
Objections define their area of interest and tell you
example
how to sell them; need to ask my boss
Essay Question: Define a A VALID reason for not moving ahead
condition and give an "we are bankrupt"
example
I am not judged by the number of times I fail, but the
number of times I succeed. And the number of times I
The Champions Creed
succeed is in direct proportion to the number of times
I can fail and keep trying.
Question at the end of a statement that confirms they
are moving forward (demands a yes)
What is a Tie-Down? Next day shipping is important to you, isn't it?
Quality is important to us all, isn't it?
Ending "wouldn't it?", "shouldn't it?"
Answering a question with a question to keep control
What is The Porcupine?
and lead them to your next close
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Putting a tie down in FRONT of the sentence for more
What is an Inverted Tie- warmth
Down? Isn't it a great product?
Wouldn't it be an advantage if.....
Asking 2 questions, which answering one will confirm
What is an Alternative they are moving ahead
Choice? Do you want it in black or white?
Would you rather do it Thursday or Friday?
A need
Fear
Security
6 reasons why people buy
Pride of ownership
(need to know 4)
Keeping up with the Jones'
Self Image
Peer Pressure
"Jump over close"
Question customer must ask themselves after they
purchase/made their decision
What is an Involvement If you ask before purchasing it confirms they are
Question? going ahead
Have you cleared a spot for the new lift?
Has this already been budgeted?
Do you have a PO already assigned to this?
THEY say it, YOU tie it down
Examples of a Tie-Down Isn't it?
Tag On? Aren't you?
Right?
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