Exam 1 HSMT 2103 UNCC UPDATED
ACTUAL Questions and CORRECT
Answers
What is an administrator? - CORRECT ANSWER -someone in an administrative position
who may or may not have management responsibilities.
What is health care management? - CORRECT ANSWER -The profession that provides
leadership and direction to organizations that deliver previsional health services to divisions,
departments or services within those organizations
What are soft skills? - CORRECT ANSWER -People skills
Why do we need managers? - CORRECT ANSWER --hey make certain that
organizational tasks are carried out in the best way possible to achieve organizational goals, and
that appropriate resources, including financial and human resources are adequate to support the
organization.
What is direct care?
Examples: - CORRECT ANSWER -Provide care directly to a patient, resident or client
who seeks services from the organization
- Physician practice
- Nursing Home
- Hospital
What is non-direct care? - CORRECT ANSWER -Not directly involved in providing care
to persons needing health services; support the care of the individuals through products and
services made available to direct care settings.
- Medical records
- Billing
,- Food services
Where is the greatest (direct care), managerial position growth expected? - CORRECT
ANSWER -Outpatient centers, clinics and physician practices
Where is the largest Direct care employe growth expected? (for all positions in direct care) -
CORRECT ANSWER -Hospitals (due to size of sector)
Where is the largest growth of non-direct care expected? - CORRECT ANSWER -
Consulting firms, pharmaceutical companies, associations and medical equipment companies
What are public health administrators? - CORRECT ANSWER -- Focus on community-
wide disease prevention and health promotion.
- Try and improve the welfare of the community at large
- Run organizations and disseminate information about health
- Who employs the majority of public health administrators
- Where are the rest employed? - CORRECT ANSWER -- Government health agencies
- non profit organizations and educational institutions
What are the job duties of a public health administrator - CORRECT ANSWER -- Access
community health issues
- Educate members about the prevention or allegation of health problems
- Executive community outreach programs
- Exercise the management skills of a CEO
- Conduct fundraising and write grant proposals
- Write reports
- Attend community meetings and events
- Make organizational decisions (balance competing interests)
, What is the definition of management? - CORRECT ANSWER -The process, comprised
of social and technical functions and activities, occurring within organizations for the purpose of
accomplishing predetermined objectives through human and other resources
What do managers do? - CORRECT ANSWER -Work through others to accomplish
organizational goals
What are basic Management Functions - CORRECT ANSWER -1. Planning
2. Organizing
3. Staffing
4. Controlling
5. Directing
6. Decision making
What does planing require? - CORRECT ANSWER -Requires a manager to set a direction
and determine what needs to be accomplished. It means setting priorities and determining
performance targets.
What does organizing refer to? - CORRECT ANSWER -- The over all design of the
organization or the specific devision, unit or service for which a manager is responsible.
- Designating reporting relationships and intentional patterns of interaction
- Determines postions, teamwork assignments, and distribution of authority and responsibility
are critical components of this function
What does staffing include? - CORRECT ANSWER -- Acquiring and retaining human
resources
- Developing and maintaining the workforce through various strategies and tactics
What does controlling refer to? - CORRECT ANSWER -Monitoring staff activities and
performance and taking the appropriate actions for corrective action to increase performance
ACTUAL Questions and CORRECT
Answers
What is an administrator? - CORRECT ANSWER -someone in an administrative position
who may or may not have management responsibilities.
What is health care management? - CORRECT ANSWER -The profession that provides
leadership and direction to organizations that deliver previsional health services to divisions,
departments or services within those organizations
What are soft skills? - CORRECT ANSWER -People skills
Why do we need managers? - CORRECT ANSWER --hey make certain that
organizational tasks are carried out in the best way possible to achieve organizational goals, and
that appropriate resources, including financial and human resources are adequate to support the
organization.
What is direct care?
Examples: - CORRECT ANSWER -Provide care directly to a patient, resident or client
who seeks services from the organization
- Physician practice
- Nursing Home
- Hospital
What is non-direct care? - CORRECT ANSWER -Not directly involved in providing care
to persons needing health services; support the care of the individuals through products and
services made available to direct care settings.
- Medical records
- Billing
,- Food services
Where is the greatest (direct care), managerial position growth expected? - CORRECT
ANSWER -Outpatient centers, clinics and physician practices
Where is the largest Direct care employe growth expected? (for all positions in direct care) -
CORRECT ANSWER -Hospitals (due to size of sector)
Where is the largest growth of non-direct care expected? - CORRECT ANSWER -
Consulting firms, pharmaceutical companies, associations and medical equipment companies
What are public health administrators? - CORRECT ANSWER -- Focus on community-
wide disease prevention and health promotion.
- Try and improve the welfare of the community at large
- Run organizations and disseminate information about health
- Who employs the majority of public health administrators
- Where are the rest employed? - CORRECT ANSWER -- Government health agencies
- non profit organizations and educational institutions
What are the job duties of a public health administrator - CORRECT ANSWER -- Access
community health issues
- Educate members about the prevention or allegation of health problems
- Executive community outreach programs
- Exercise the management skills of a CEO
- Conduct fundraising and write grant proposals
- Write reports
- Attend community meetings and events
- Make organizational decisions (balance competing interests)
, What is the definition of management? - CORRECT ANSWER -The process, comprised
of social and technical functions and activities, occurring within organizations for the purpose of
accomplishing predetermined objectives through human and other resources
What do managers do? - CORRECT ANSWER -Work through others to accomplish
organizational goals
What are basic Management Functions - CORRECT ANSWER -1. Planning
2. Organizing
3. Staffing
4. Controlling
5. Directing
6. Decision making
What does planing require? - CORRECT ANSWER -Requires a manager to set a direction
and determine what needs to be accomplished. It means setting priorities and determining
performance targets.
What does organizing refer to? - CORRECT ANSWER -- The over all design of the
organization or the specific devision, unit or service for which a manager is responsible.
- Designating reporting relationships and intentional patterns of interaction
- Determines postions, teamwork assignments, and distribution of authority and responsibility
are critical components of this function
What does staffing include? - CORRECT ANSWER -- Acquiring and retaining human
resources
- Developing and maintaining the workforce through various strategies and tactics
What does controlling refer to? - CORRECT ANSWER -Monitoring staff activities and
performance and taking the appropriate actions for corrective action to increase performance
