Exam 2 HSMT 2103 UNCC UPDATED
ACTUAL Questions and CORRECT
Answers
What is an organization? - CORRECT ANSWER -- An organization is a social entity - it
has people.
- An organization is goal-directed - it pursues a purpose.
- An organization is deliberately structured - it is intentionally designed and arranged.
- An organization is an activity system - it has actions that occur together and interact.
- An organization is linked to its environment - it connects with what is outside itself.
What are people skills in organizations? What is in each of these skills? - CORRECT
ANSWER -Thinking skills:
- Critical thinking
- Reasoning
- Problem-solving
- Decision-making
- Mental flexibility
Socio-emotional skills:
- Interpersonal relations
- Teamwork
- Empathy
- Self-awareness
- Self-discipline
What is organizational behavior? - CORRECT ANSWER -The study of how (and why)
people behave at work
,What disciplines are drawn on regarding organizational behavior? - CORRECT
ANSWER -Psychology:
- Social psychology
- Industrial
Sociology:
- Communication
- Anthropology
- Neuroscience
What are the three levels of organizational behavior and what takes place at each level? -
CORRECT ANSWER -1. Individual
- Assumptions
- Perceptions
- Personality
2. Group (between individuals)
-Leadership
- Teamwork
- Decision making
- Power
- Conflict
3.Collective (within organization)
- Organization of work
- Structure of authority
- Power relationships
- Design organization systems
- HRM (hiring training, appraisal, compensation)
, - Organizational culture
- Organizational learning and adaptation
What is cognition? - CORRECT ANSWER -The mental process of thinking.
- Perceive and attend to (notice) information
- Process information
-order information to create meaning
What is social cognition?
What are some examples of this? - CORRECT ANSWER -- Social Cognition: how we
perceive and judge other people and ourselves.
- Social cognition exhibits many of the same habitual distortions discussed earlier:
- Automatic thinking ('first impressions' of others).
- Selective perception of others.
- Mental representations guide judgments of others.
- Examples: attributions, biases, and categorization.
What are emotions? - CORRECT ANSWER -Feelings towards people, things and events
(implicit in all cognition)
What are the four major features of thinking? - CORRECT ANSWER -1.Mental
Representation: Infrastructure that guides thinking.
2.Perception and Information Processing: Noticing and integrating new information.
3.Decisions: Thinking speed and heuristics create biases.
4.Social Cognition: Thinking habits and how we perceive and judge others.
ACTUAL Questions and CORRECT
Answers
What is an organization? - CORRECT ANSWER -- An organization is a social entity - it
has people.
- An organization is goal-directed - it pursues a purpose.
- An organization is deliberately structured - it is intentionally designed and arranged.
- An organization is an activity system - it has actions that occur together and interact.
- An organization is linked to its environment - it connects with what is outside itself.
What are people skills in organizations? What is in each of these skills? - CORRECT
ANSWER -Thinking skills:
- Critical thinking
- Reasoning
- Problem-solving
- Decision-making
- Mental flexibility
Socio-emotional skills:
- Interpersonal relations
- Teamwork
- Empathy
- Self-awareness
- Self-discipline
What is organizational behavior? - CORRECT ANSWER -The study of how (and why)
people behave at work
,What disciplines are drawn on regarding organizational behavior? - CORRECT
ANSWER -Psychology:
- Social psychology
- Industrial
Sociology:
- Communication
- Anthropology
- Neuroscience
What are the three levels of organizational behavior and what takes place at each level? -
CORRECT ANSWER -1. Individual
- Assumptions
- Perceptions
- Personality
2. Group (between individuals)
-Leadership
- Teamwork
- Decision making
- Power
- Conflict
3.Collective (within organization)
- Organization of work
- Structure of authority
- Power relationships
- Design organization systems
- HRM (hiring training, appraisal, compensation)
, - Organizational culture
- Organizational learning and adaptation
What is cognition? - CORRECT ANSWER -The mental process of thinking.
- Perceive and attend to (notice) information
- Process information
-order information to create meaning
What is social cognition?
What are some examples of this? - CORRECT ANSWER -- Social Cognition: how we
perceive and judge other people and ourselves.
- Social cognition exhibits many of the same habitual distortions discussed earlier:
- Automatic thinking ('first impressions' of others).
- Selective perception of others.
- Mental representations guide judgments of others.
- Examples: attributions, biases, and categorization.
What are emotions? - CORRECT ANSWER -Feelings towards people, things and events
(implicit in all cognition)
What are the four major features of thinking? - CORRECT ANSWER -1.Mental
Representation: Infrastructure that guides thinking.
2.Perception and Information Processing: Noticing and integrating new information.
3.Decisions: Thinking speed and heuristics create biases.
4.Social Cognition: Thinking habits and how we perceive and judge others.
