SERVICENOW CERTIFIED SYSTEM ADMINISTRATOR - PRACTICE TEST QUESTIONS AND ANSWERS

SERVICENOW CERTIFIED SYSTEM ADMINISTRATOR - PRACTICE TEST QUESTIONS AND
ANSWERS




A map to determine relationships between fields displaying an Import Set to fields in an existing table -
(ANSWER)What is a Transform Map in ServiceNow?



Self-Service - (ANSWER)What application is available to all users?



Modify the order field - (ANSWER)How do you change the sort sequence of fields or tasks?



Record List

Form

Tables and Columns - (ANSWER)In which three places can Tables and Fields be viewed and manipulated?



Click arrow next to breadcrumb in list - (ANSWER)Where do you change the Smart Filter Condition
Builder?



Click List Mechanic gear above check boxes - (ANSWER)How do you display the slushbucket?



A view - (ANSWER)What do you call a saved version of a personalized form?



Click on the table name at the top of a list and select filter - (ANSWER)How do you apply a saved filter?



A Form - (ANSWER)What displays fields from one record and can be used to edit the record data?



Light red - required but has a saved value.

Green - Modified field content - need to save.

Red - Required and needs value.

Orange - Read-only - (ANSWER)What are the field status indicators?

,SERVICENOW CERTIFIED SYSTEM ADMINISTRATOR - PRACTICE TEST QUESTIONS AND
ANSWERS




Invalid data or mis-typed word - (ANSWER)What does a red-dashed line indicate?



Submit - (ANSWER)What do you click to save changes on a new form and return to the previoiusly
viewed page?



Update - (ANSWER)What do you click to save changes on an existing record and return to the previously
viewed form?



Right click form header and click save - (ANSWER)What do you click on to save changes without leaving
the form?



Insert or Insert and stay - (ANSWER)What do you do to save a new record to the db instead of updating
the current item?



UI Policy - (ANSWER)What is a rule that applies to a form to dynamically change form information on the
form itself?



Data Policy (not used much) - (ANSWER)What enables admins to set mandatory and read-only states for
a field?



UI Actions - (ANSWER)What do you use to put buttons, links and context menu items on forms and lists?



A Business Rule - (ANSWER)What is a control that applies permissions, sends notifications and triggers
other processes when a record is displayed, inserted, updated or deleted or when a table is queried?



When accessed through the form - (ANSWER)Client scripts only apply when?



Globally - (ANSWER)Business Rules apply when?

, SERVICENOW CERTIFIED SYSTEM ADMINISTRATOR - PRACTICE TEST QUESTIONS AND
ANSWERS




When you can use UI policies or Access Control Rules - (ANSWER)When SHOULDN'T you use client
scripts?



onCellEdit

onChange

onLoad

onSubmit - (ANSWER)Client scripts can be executed in four ways. What are they?



No, but they can be disabled - (ANSWER)Can plug-ins be removed?



Record list view

Schema map

Tables and Columns module - (ANSWER)Name three interfaces for viewing and manipulating tables?



Data Dictionary - (ANSWER)What stores structure and relationship definitions?



Sys_dictionary

sys_documentation

sys_db-object - (ANSWER)What three tables provide Data Dictionary and relationship information?



Order field - Best practice 3 digit numbers - (ANSWER)How do you establish the sequence for displaying
lists?



Configuration Item - (ANSWER)What does CI stand for?



CMDB - (ANSWER)What is a series of tables that contains all the assets and business services controlled
by a company?