SOLUTION MANUAL
Systems Analysis and Design 10th Edition
by Kendall Kenneth and Kendall Julie, All Chapters 1 - 16
,TABLE OF CONTENTS
I. Systems Analysis Fundamentals
1. Systems, Roles, and Development Methodologies
2. Understanding and Modeling Organization Systems
3. Project Management
II. Information Requirements Analysis
4. Information Gathering: Interactive Methods
5. Information Gathering: Unobtrusive Methods
6. Agile Modeling, Prototyping, and Scrum
III. The Analysis Process
7. Using Data Flow Diagrams
8. Analyzing Systems Using Data Dictionaries
9. Process Specifications and Structured uDecisions u 10.Object-Oriented
uSystems uAnalysis uand uDesign uUsing uUML
IV. The uEssentials uof uDesign
11.Designing uEffective uOutput u 12.Designing
uEffective uInput u 13.Designing uDatabases
14. Human-Computer uInteraction uand uUX uDesign
V. Quality uAssurance uand uImplementation
15. Designing uAccurate uData uEntry uProcedures
u 16.Quality uAssurance uand uImplementation
,Chapter u2
Understanding uand uModeling uOrganizational uSystems
Key uPoints uand uObjectives
1. Organizations uare ucomplex usystems ucomposed uof uinterrelated uand uinterdependent usubsystems.
2. System uand usubsystem uboundaries uand uenvironments uhave uan uimpact uon uinformation
usystem uanalysis uand u design.
3. Systems uare udescribed uas ueither uopen, uwith ufree uflowing uinformation, uor uclosed uwith
urestricted uaccess uto u information.
4. A uvirtual uorganization uis uone uthat uhas uparts uof uthe uorganization uin udifferent uphysical
ulocations. uThey uuse u computer unetworks uand ucommunications utechnology uto uwork uon
uprojects. uAdvantages uof ua uvirtual u organization uare:
A. Reduced ucosts uof uphysical ufacilities
B. More urapid uresponse uto ucustomer uneeds
C. Flexibility ufor uemployees uto ucare ufor uchildren uor uaging uparents
5. Enterprise usystems uor uEnterprise uResource uPlanning u(ERP) udescribes uan uintegrated
uorganizational u information usystem. uThe usoftware uhelps uthe uflow uof uinformation
ubetween uthe ufunctional uareas uwithin uthe u organization.
6. ERP ucan uaffect uevery uaspect uof uthe uorganization, usuch uas:
A. Design uof uemployees’ uwork
B. Skills urequired ufor ujob ucompetency
C. Strategic upositioning uof uthe ucompany
7. Many uissues umust ube uovercome ufor uthe uERP uinstallation uis uto ube udeclared ua usuccess:
A. User uacceptance
B. Integration uwith ulegacy usystems uand uthe usupply uchain
C. Upgrading ufunctionality u(and ucomplexity) uof uERP umodules
D. Reorganizing uwork ulife uof uusers uand udecision umakers
E. Expanded ureach uacross useveral uorganizations
F. Strategic urepositioning uof uthe ucompany
8. A ucontext-level udata uflow udiagram uis uan uimportant utool ufor ushowing udata uused uand
uinformation uproduced uby ua u system. uIt uprovides uan uoverview uof uthe usetting uor uenvironment
uthe usystem uexists uwithin—which uentities usupply u and ureceive udata/information.
, 9. The ucontext-level udata uflow udiagram uis uone uway uto ushow uscope, uor uwhat uis uto ube
uincluded uin uthe usystem. uThe u project uhas ua ubudget uthat uhelps uto udefine uscope.
Systems Analysis and Design 10th Edition
by Kendall Kenneth and Kendall Julie, All Chapters 1 - 16
,TABLE OF CONTENTS
I. Systems Analysis Fundamentals
1. Systems, Roles, and Development Methodologies
2. Understanding and Modeling Organization Systems
3. Project Management
II. Information Requirements Analysis
4. Information Gathering: Interactive Methods
5. Information Gathering: Unobtrusive Methods
6. Agile Modeling, Prototyping, and Scrum
III. The Analysis Process
7. Using Data Flow Diagrams
8. Analyzing Systems Using Data Dictionaries
9. Process Specifications and Structured uDecisions u 10.Object-Oriented
uSystems uAnalysis uand uDesign uUsing uUML
IV. The uEssentials uof uDesign
11.Designing uEffective uOutput u 12.Designing
uEffective uInput u 13.Designing uDatabases
14. Human-Computer uInteraction uand uUX uDesign
V. Quality uAssurance uand uImplementation
15. Designing uAccurate uData uEntry uProcedures
u 16.Quality uAssurance uand uImplementation
,Chapter u2
Understanding uand uModeling uOrganizational uSystems
Key uPoints uand uObjectives
1. Organizations uare ucomplex usystems ucomposed uof uinterrelated uand uinterdependent usubsystems.
2. System uand usubsystem uboundaries uand uenvironments uhave uan uimpact uon uinformation
usystem uanalysis uand u design.
3. Systems uare udescribed uas ueither uopen, uwith ufree uflowing uinformation, uor uclosed uwith
urestricted uaccess uto u information.
4. A uvirtual uorganization uis uone uthat uhas uparts uof uthe uorganization uin udifferent uphysical
ulocations. uThey uuse u computer unetworks uand ucommunications utechnology uto uwork uon
uprojects. uAdvantages uof ua uvirtual u organization uare:
A. Reduced ucosts uof uphysical ufacilities
B. More urapid uresponse uto ucustomer uneeds
C. Flexibility ufor uemployees uto ucare ufor uchildren uor uaging uparents
5. Enterprise usystems uor uEnterprise uResource uPlanning u(ERP) udescribes uan uintegrated
uorganizational u information usystem. uThe usoftware uhelps uthe uflow uof uinformation
ubetween uthe ufunctional uareas uwithin uthe u organization.
6. ERP ucan uaffect uevery uaspect uof uthe uorganization, usuch uas:
A. Design uof uemployees’ uwork
B. Skills urequired ufor ujob ucompetency
C. Strategic upositioning uof uthe ucompany
7. Many uissues umust ube uovercome ufor uthe uERP uinstallation uis uto ube udeclared ua usuccess:
A. User uacceptance
B. Integration uwith ulegacy usystems uand uthe usupply uchain
C. Upgrading ufunctionality u(and ucomplexity) uof uERP umodules
D. Reorganizing uwork ulife uof uusers uand udecision umakers
E. Expanded ureach uacross useveral uorganizations
F. Strategic urepositioning uof uthe ucompany
8. A ucontext-level udata uflow udiagram uis uan uimportant utool ufor ushowing udata uused uand
uinformation uproduced uby ua u system. uIt uprovides uan uoverview uof uthe usetting uor uenvironment
uthe usystem uexists uwithin—which uentities usupply u and ureceive udata/information.
, 9. The ucontext-level udata uflow udiagram uis uone uway uto ushow uscope, uor uwhat uis uto ube
uincluded uin uthe usystem. uThe u project uhas ua ubudget uthat uhelps uto udefine uscope.
