QUESTIONS AND VERIFIED SOLUTIONS
GUARANTEED PASS
⩥ leadership. Answer: appears to be the art of getting others to want to
do something that you are convinced should be done
⩥ courtney's def of leadership. Answer: the culmination of skills,
behaviors, and abilities a person has to guide individuals or an
organization towards a set goal or mission.
⩥ myths about leaders. Answer: they are born, not created.
they are always prescent visionaries.
they are charismatic and have a special gift.
it is a superior position.
it is a matter of control.
they are remote and distant.
⩥ common characteristics of leaders. Answer: honest, forward-looking,
inspiring, competent
⩥ leadership - influencing others. Answer: managing power and
influence, motivation, communication
,⩥ types of power (leadership). Answer: position: coerce, reward,
legitimate, connection
personal: expert, information, referent
⩥ skills providing direction. Answer: strategic thinking, planning,
managing change, decision making
⩥ skills for getting voluntary acceptance. Answer: enabling, providing
feedback, problem solving, conflict resolution, negotiating, mentoring,
team building, managing stress
⩥ Two ways in which "culture change" is used are as follows:. Answer:
1. As it applies to long-term care consumers (particularly nursing home
residents)
2. As it relates to changing organizational (corporate) culture in long-
term care
⩥ what is culture change?. Answer: The common name given to the
national movement for the transformation of older adult services, based
on person-directed values and practices where the voices of elders and
those working with them are considered and respected. Impacts
employees too, not just staff, and residents' family members and the
community.
, ⩥ Benefits of culture change for residents:. Answer: -Reduces
loneliness, helplessness, and boredom
-Improves physical and mental health (e.g. reduces depression and
behavioral problems)
-Reduces unanticipated weight loss
-Reduces mortality
⩥ Benefits of culture change for staffing:. Answer: -Reduces employee
turnover
-Eliminates temporary agency staffing and mandatory overtime
-Reduces workers' compensation claims/costs
⩥ Additional benefits of culture change:. Answer: -Significantly
improves employee, resident, and family satisfaction
-Increases involvement with the outside community including children,
students, clubs, and religious organizations
⩥ Culture Change Programs. Answer: The Eden Alternative - nonprofit,
conferences, toolkits, help orgs and caregivers, aging should still be a
time of growth.
The Wellspring Model - The LeadingAge evaluates how well the
Wellspring Model improves outcomes in nursing homes. Lower
turnover, more vigilant staff, etc.