QUESTIONS | WITH COMPLETE SOLUTIONS.
Formation Answer - Straight
Wavy
Curly
Extra curly
Texture Answer - Diameter of an individual hair.
Coarse
Medium
Fine
What are the 10 Opportunities (Will have a list and you must put them in
order) Answer - 1. Create magic first
2. Identify challenges
3. Recommend solutions
4. Wash House
5. Educate your guests
6. Talk professionally
7. The color bar
,8. Style experience
9. Review recommendations
10. 2 minute plan
What is the 2 Minute Plan (Must list all 9 without a Word Bank) Answer - 1.
Wait to clean your service area
2. Escort your guest to service desk
3. Introduce your guest to service team
4. Pull product
5. Reserve future service
6. Give your business card and 5 more
7. Ask for a referral
8. Say thank you
9. Clean your service area
F.A.C.E. Answer - Find what's working.
Acknowledge it.
Celebrate it.
Enjoy it.
Proteins, Moisture, Lipids, Carbohydrates and minerals are all in what? Answer
- Healthy hair
3 ways to drape Answer - Single drape
Double drape
Neck Strip drape
, What are the 3 phases to a Growth Cycle? Answer - Anagen
Catagen
Telegen
Anagen, Catagen, and Telegen are what? Answer - Growth Cycle of hair
What are the ABCD's of Color? Answer - Ammonia
Base
Color PIGMENT (Must say pigment)
Developer
PM Shines is mixed with what Developer? Answer - Processing Liquid (Clear
Shine may be a possible choice to confuse you.)
How do you find what color Neutralizes a color? Answer - Go directly across
color wheel to find the color that will neutralizes that color.
How many levels of lift can 30 Volume achieve? Answer - 2-3
When do you give a predisposition test? Answer - 24-48 hours prior to a color
service.
What do you look for when performing a predisposition test? Answer -
Allergies: Rash, Redness, Welps, etc.
How do you mix the Highlift series for max lift? Answer - 1:2 ratio
1 part Color : 2 parts Developer