AMCA MEDICAL ASSISTANT CERTIFICATION
EXAM PREP STUDY GUIDE 2026 QUESTIONS
WITH ANSWERS GRADED A+
◉ When calling a facility to schedule a patient, what is the most
important factor to remember?
A) To get off the phone as quickly as possible
B) To get the most convenient appointment possible
c) To maintain patient confidentiality
D) To discuss the patients limitations regarding diagnosis. Answer: To
maintain patient confidentiality
◉ After how many minutes after a patient has missed an appointment,
should the medical assistant call to reschedule?
A) 5
B) 15
C) 25
D) 30. Answer: 15
◉ Which it the following scheduling methods books several patients
around the
,A) Cluster booking
в) Stream scheduling
c) Wave scheduling
D) Open appointment scheduling. Answer: Cluster booking
◉ Which temperature site would give the highest normal values?
A) Rectal
B) Tympanic
c) Oral
D) Armpit. Answer: Rectal
◉ Which of the following describes the patient's chief complaint?
A) The main reason the patient is seeking care that day
B) The most significant finding on the patient's exam
c) The highest level diagnosis coded assigned to the patient
D) The issue that takes the longest for the physician to resolve. Answer:
The main reason the patient is seeking care that day.
◉ The selection of one of the three available blood pressure cuff sized
depends on which of the following criteria?
A) Age of the patient
B) Weight of the patient/ size of the arm
,c) Chief complaint
D) Position of the patient. Answer: Weight of the patient/ size of arm
◉ What is latex sensitivity a type of?
A) Biologic hazard
B) Chemical hazard
c) Physical hazard
D) Allergic reaction. Answer: Allergic reaction
◉ What is the scrubbing of instruments with special brushes and
detergents to remove blood, mucous, etc.?
A) Sterilization
B) Disinfection
c) Sanitization
D) Distillation. Answer: Sanitization
◉ What is the process that involves a soaking or wiping process and
inhibits the activity of disease-causing organisms?
A) Sanitizing
в) Disinfecting
c) Sterilizing
D) Treating with antiseptics. Answer: Disinfecting
, ◉ What is the process used for supplies that would come in contact with
internal body tissue or an open wound, that involves the use of heat
(steam) and an autoclave?
A) Sterilization
B) Disinfection
c) Sanitizations
D) Surgical Asepsis. Answer: Sterilization
◉ Your are taking vitals on a patient and they complain that they have
dizziness every once in a while. What type of symptom is this?
A) Familial
B) Social
c) Subjective
D) Objective. Answer: Subjective
◉ Which procedure that requires patient intervention should be
documented for patient reference?
A) Clinical procedure
B) Structural procedure
C) Administrative procedure
D) Inter-office procedure. Answer: Clinical procedure
EXAM PREP STUDY GUIDE 2026 QUESTIONS
WITH ANSWERS GRADED A+
◉ When calling a facility to schedule a patient, what is the most
important factor to remember?
A) To get off the phone as quickly as possible
B) To get the most convenient appointment possible
c) To maintain patient confidentiality
D) To discuss the patients limitations regarding diagnosis. Answer: To
maintain patient confidentiality
◉ After how many minutes after a patient has missed an appointment,
should the medical assistant call to reschedule?
A) 5
B) 15
C) 25
D) 30. Answer: 15
◉ Which it the following scheduling methods books several patients
around the
,A) Cluster booking
в) Stream scheduling
c) Wave scheduling
D) Open appointment scheduling. Answer: Cluster booking
◉ Which temperature site would give the highest normal values?
A) Rectal
B) Tympanic
c) Oral
D) Armpit. Answer: Rectal
◉ Which of the following describes the patient's chief complaint?
A) The main reason the patient is seeking care that day
B) The most significant finding on the patient's exam
c) The highest level diagnosis coded assigned to the patient
D) The issue that takes the longest for the physician to resolve. Answer:
The main reason the patient is seeking care that day.
◉ The selection of one of the three available blood pressure cuff sized
depends on which of the following criteria?
A) Age of the patient
B) Weight of the patient/ size of the arm
,c) Chief complaint
D) Position of the patient. Answer: Weight of the patient/ size of arm
◉ What is latex sensitivity a type of?
A) Biologic hazard
B) Chemical hazard
c) Physical hazard
D) Allergic reaction. Answer: Allergic reaction
◉ What is the scrubbing of instruments with special brushes and
detergents to remove blood, mucous, etc.?
A) Sterilization
B) Disinfection
c) Sanitization
D) Distillation. Answer: Sanitization
◉ What is the process that involves a soaking or wiping process and
inhibits the activity of disease-causing organisms?
A) Sanitizing
в) Disinfecting
c) Sterilizing
D) Treating with antiseptics. Answer: Disinfecting
, ◉ What is the process used for supplies that would come in contact with
internal body tissue or an open wound, that involves the use of heat
(steam) and an autoclave?
A) Sterilization
B) Disinfection
c) Sanitizations
D) Surgical Asepsis. Answer: Sterilization
◉ Your are taking vitals on a patient and they complain that they have
dizziness every once in a while. What type of symptom is this?
A) Familial
B) Social
c) Subjective
D) Objective. Answer: Subjective
◉ Which procedure that requires patient intervention should be
documented for patient reference?
A) Clinical procedure
B) Structural procedure
C) Administrative procedure
D) Inter-office procedure. Answer: Clinical procedure
