AINS 101 EXAMINATION TEST 2026 QUESTIONS
WITH SOLUTIONS GRADED A+
● The processing of almost every claim involves which one of the
following activities?
A. Engaging an accident scene reconstruction specialist
B. Determining the amount of damages or extent of loss
C. Subrogating
D. Salvaging Answer: B. Determining the amount of damages or extent
of loss
● Maria is a new producer who wears many hats when forming
relationships and then serving her established customers. In this
capacity, which one of the following scenarios most accurately describes
her ongoing work wearing the hat of "claims handler"?
A. Customer Roland directly contacts Maria and she assumes full
responsibility for his claim as she was the first insurance employee to
receive the claims information.
B. Juanita directly contacts Maria who sold her a policy to adjust her
homeowners claim; Maria nicely explains she has no further
responsibilities after making the sale.
,C. Alex directly contacts Maria after a hailstorm damages his new car
the day after he bought a policy from her, and she handles the claim as
he is a brand new customer.
D. Veronica directly contacts Maria for guidance on how to report a
stolen car, Maria provides that, and claims rep Sean takes over after an
introduction from Maria. Answer: D. Veronica directly contacts Maria
for guidance on how to report a stolen car, Maria provides that, and
claims rep Sean takes over after an introduction from Maria.
● Jessie is a new customer service representative (CSR) at the Winfield
Agency. Jessie usually engages in all the following activities, EXCEPT:
Select one:
A. Answering billing inquiries
B. Explaining coverage
C. Reporting new claims
D. Determining coverage quotes Answer: D. Determining coverage
quotes
● Michael is a commercial lines underwriter. He received a risk control
report on a new business that he had recently written with Laura, one of
his producers. After reviewing the report, Michael contacted Laura to let
her know that they needed to process a policy change request adding a
new classification and some exposures to the general liability policy.
These activities are occurring during which one of the following steps of
the underwriting process?
Select one:
, A. Determine an appropriate premium
B. Issue required documents
C. Monitor the underwriting decision
D. Evaluate the application Answer: C. Monitor the underwriting
decision
● Earned premiums are the portion of written premiums that
Select one:
A. Apply to the part of the policy period that has already occurred.
B. Apply to the part of the policy period that follows a loss.
C. Are billed at the beginning of the policy period.
D. Are available to generate investment income. Answer: A. Apply to
the part of the policy period that has already occurred
● Which one of the following is the correct formula for calculating an
insurer's combined ratio?
Select one:
A. Investment income ratio + premium income ratio
B. Investment income ratio + overall operating ratio
C. Loss ratio + underwriting ratio
D. Loss ratio + expense ratio Answer: D. Loss ratio + expense ratio
WITH SOLUTIONS GRADED A+
● The processing of almost every claim involves which one of the
following activities?
A. Engaging an accident scene reconstruction specialist
B. Determining the amount of damages or extent of loss
C. Subrogating
D. Salvaging Answer: B. Determining the amount of damages or extent
of loss
● Maria is a new producer who wears many hats when forming
relationships and then serving her established customers. In this
capacity, which one of the following scenarios most accurately describes
her ongoing work wearing the hat of "claims handler"?
A. Customer Roland directly contacts Maria and she assumes full
responsibility for his claim as she was the first insurance employee to
receive the claims information.
B. Juanita directly contacts Maria who sold her a policy to adjust her
homeowners claim; Maria nicely explains she has no further
responsibilities after making the sale.
,C. Alex directly contacts Maria after a hailstorm damages his new car
the day after he bought a policy from her, and she handles the claim as
he is a brand new customer.
D. Veronica directly contacts Maria for guidance on how to report a
stolen car, Maria provides that, and claims rep Sean takes over after an
introduction from Maria. Answer: D. Veronica directly contacts Maria
for guidance on how to report a stolen car, Maria provides that, and
claims rep Sean takes over after an introduction from Maria.
● Jessie is a new customer service representative (CSR) at the Winfield
Agency. Jessie usually engages in all the following activities, EXCEPT:
Select one:
A. Answering billing inquiries
B. Explaining coverage
C. Reporting new claims
D. Determining coverage quotes Answer: D. Determining coverage
quotes
● Michael is a commercial lines underwriter. He received a risk control
report on a new business that he had recently written with Laura, one of
his producers. After reviewing the report, Michael contacted Laura to let
her know that they needed to process a policy change request adding a
new classification and some exposures to the general liability policy.
These activities are occurring during which one of the following steps of
the underwriting process?
Select one:
, A. Determine an appropriate premium
B. Issue required documents
C. Monitor the underwriting decision
D. Evaluate the application Answer: C. Monitor the underwriting
decision
● Earned premiums are the portion of written premiums that
Select one:
A. Apply to the part of the policy period that has already occurred.
B. Apply to the part of the policy period that follows a loss.
C. Are billed at the beginning of the policy period.
D. Are available to generate investment income. Answer: A. Apply to
the part of the policy period that has already occurred
● Which one of the following is the correct formula for calculating an
insurer's combined ratio?
Select one:
A. Investment income ratio + premium income ratio
B. Investment income ratio + overall operating ratio
C. Loss ratio + underwriting ratio
D. Loss ratio + expense ratio Answer: D. Loss ratio + expense ratio
